Cazana Reviews

Name: Cazana
Address: Keeton's RoadLondon, London, United Kingdom
Rating: 4.20

4.2 Rating 3,561 Reviews

79 %

of reviewers recommend Cazana

Company Reviews

Questions

Metrics

4.2

Based on 3,561 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

020 3608 7768

Email:

support@cazana.zendesk.com

Location:

Keeton's RoadLondon
London, United Kingdom
SE164EE

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Cazana 5 star review on 29th November 2017

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“IT HAS NOT PARTICULARLY MADE ME HAPPY, BUT IT HAS GIVEN ME SOME PEACE OF MIND ON THE CAR I WAS GOING TO PURCHASE , BY CHECKING THE CAR,S HISTORY, ETC .”

Helpful Report

Posted 6 years ago

Sorry to hear this I have emailed you separately regarding your concerns JC

Posted 6 years ago

“Website looks nice. I bought a single gold check and viewed it on the website. It wasn't emailed to me and it is impossible to now find it on the website. I should have followed the advice on Pistonheads and used one of the other sources as it looks like I need to do that anyway!”

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Posted 6 years ago

Sorry to hear this I have emailed you separately regarding your concerns. JC

Posted 6 years ago

“Happy you flagged up :outstanding finance, I did a credit scan and it was ok got an e mail from VWFS uk ltd. Stated it was a 2010 but regs 2011. Model description for a T32 but is a T30. The agent advertised ..it had a new MOT December 2017”

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Posted 6 years ago

Thank you for your review, I have emailed you privately . JC

Posted 6 years ago

“I choose the silver package and it told me what I wanted to know and was so fast and easy to use! I highly recommend”

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Posted 6 years ago

Thank you Victoria for your great review. JC

Posted 6 years ago

“Great to check a car before you buy...”

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Posted 6 years ago

Thanks for your Great Review !!! JC

Posted 6 years ago

“Car was write off”

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Posted 6 years ago

Thanks for your review. JC

Posted 6 years ago

“Although showed some previous change of ownerships and plate changes was not clear on all change of ownerships.”

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Posted 6 years ago

Many thanks for your feedback I have emailed you separately regarding your concerns. JC

Posted 6 years ago

“3 stars as the car is shown as convertible when it’s a coupe (as shown in photos), and engine shown as 3 litre, when Gov uk site shows it’s a 3.2 (which it should be) Why the incaccuracies?”

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Posted 6 years ago

Sorry to hear this I have emailed you separately regarding your concerns. JC

Posted 6 years ago

“Excellent does what it's says and very quickly”

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Posted 6 years ago

Thanks do much for your great review. JC

Posted 6 years ago

“Quick and computer friendly easy to negotiate”

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Posted 6 years ago

Thanks for your great review. JC

Posted 6 years ago

“Very quick and easy”

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Posted 6 years ago

Thanks Martin for your great review ! JC

Posted 6 years ago

“Easy and simple report”

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Posted 6 years ago

Thanks for your great review ! JC

Posted 6 years ago

“Very helpful.”

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Posted 6 years ago

Thanks for your review - so good to know that our information was helpful. JC

Posted 6 years ago

“The information supplied was seriously out of date, the vehicle showed as being financed which on contacting the garage and then the finance company where re-assured that the finance had been settled over 4 months previously. We took this issue up with Cazana who advised that they could only supply the information they have on file. We took this issue up with them and were please to receive a refund without quibble. However another issue we took up with Cazana and to date has not been rectified is that the printer version of your report does not transpose correctly from the information you supply on screen. In our particular case the on screen value of the vehicle was £24636 yet on the printout (and this is the document you would wish to show to a prospective buyer) showed the value as 12,176 which is in fact your estimated mileage figure on screen. We have uploaded screen shots of your on line report and a copy of your printer friendly report, please check out the discrepancies. As the sole purpose of checking out the vehicle history using your report is to give people reassurance when purchasing a vehicle it has done nothing but supply out dated information and incorrect printouts, the most unsettling process of us buying our vehicle was taking out this car check with Cazana which was supposed to offer peace of mind. As a vehicle check company the information you provide is next to useless if it is so out of date. We sincerely hope that there are no other documented problems with the vehicle that has not come to light because of your out of date data. Just one more thing the cost of car tax on your report is out of date too :( I hope you appreciate the considerable amount of time we have taken to highlight your short comings and to relay our bad experience so you can improve your services for future car purchasers and they can have the peace of mind you purport to offer.”

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Posted 6 years ago

Sorry to hear this I have emailed you separately regarding your concerns. JC

Posted 6 years ago

“Totul bine rapid si bun”

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Posted 6 years ago

Translation - Everything is fast and good. Thanks for your great review. JC

Posted 6 years ago

“Paid £3.99 for an instant car check once I had driven and was happy I wanted the car, got a comprehensive check including previous sales ads , very impressed with quick efficient comprehensive info”

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Posted 6 years ago

Thanks for your great review - much appreciated. JC

Posted 6 years ago

“Put my mind at risk when buying my new car”

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Posted 6 years ago

Thanks for your great review Melanie . JC

Posted 6 years ago

“Good fast response after payment”

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Posted 6 years ago

Thanks for your great review Philip. JC

Posted 6 years ago

“Excellent experience, worth every penny! When considering a Web site it must have ease of use & return the information.... CANADA, has, it has saved an embarrassing purchase question. THANKS”

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Posted 6 years ago

Thanks for your fantastic review Julian. JC

Posted 6 years ago

“Incomplete history, no history from August 1991 to October 2005 @ 67,652 miles”

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Posted 6 years ago

Cazana is rated 4.2 based on 3,561 reviews