“CD Japan offers a wide variety of products at excellent prices. They also have an outstanding customer service staff. I have used it several times and my orders are always processed very quickly and accurately. My orders are always packaged very securely for shipping and arrives in perfect condition. I have never been disappointed with CD Japan's service. I will definitely purchase from them again.”
“I have been a CDJapan customer for 10 years, since 2012. They are my go-to store for J-Pop/Idol goods (CD’s/DVD’s/Blu-ray’s/Books) and I’ve always had excellent service from them.
Items always arrive in good time (I normally select a delivery option that lets me track the order) and well packaged so I’ve never had any issues with any of my orders.
Shipping prices have increased recently due to Covid, and now the crisis in Ukraine, but still seem reasonable to me.
I’ve also used their proxy service which I’ve found extremely useful if I’m trying to source a rare item.
I’m looking forward to another 10+ years with them!”
“Simply the best website to order J-pop/Japanese movies/concert dvd's/bluray's from. Great quality, great packaging and great service. I've never had any problems.”
“So far my experience making purchases at CD Japan has been a great experience, they offer some of the best prices out there and their customer support is top notch. I look forward to keep being a happy client in the future, don't hesitate making business with them!”
“Dude, I am 70 years old and have only a small problem when I am trying to buy on proxy because I have trouble navigation of the site. I was trapped with JPU Records of London before I found CD Japan. I wish u to know JPU is fine but run out of the CD'S fast. CD Japan does not run our as fast and the proxy service saves me. Gets me the CD every time plus more. Ships right to me in the US. Never a problem.”
“I have had many flawless transactions with CDJapan. I am impressed by their huge selection of remastered CDs and their outstanding customer service. Their shipping to the USA is also very fast.
They offer for sale many items that are impossible to find in the USA, and very often these CDs have upgraded sound as well. I have come to rely on them for their excellent classical music offerings. Whenever I have a question about my order they are excellent at responding in a polite, thorough and courteous manner.”
“Ever since I returned from my studies in Japan there has been a hole missing in my life. The biggest part of that hole has been the Japanese music. I do not listen to western music and I also do not dabble to much in digital music such as Spotify etc. Call me old fashioned but I'm a CD kind of guy. I like to be able to physically see my collection growing. So for years my music library was pretty much at a halt.
Then I found CD Japan and OH BOY have I never been happier to be able to invest in my love for Music again. CD Japan offers nothing but quality products and service, delivered neatly and efficiently for the price you would pay for it in Japan. They have a vast selection of products and have never let me down with with easy to access information about stock availability, estimated shipping time, album(or apparel size chart info) information and more.
They also have an intuitive point system which awards you points based on amount spent which can be converted into discounts on future purchases. Furthermore they have an over all generous flow of discount coupons for different events (even your birthday :D).
They have been very helpful with answering questions and helping me with problems in the past regarding shipping issues or availability concerns. They are fast to answer should you have any questions and they do so in a polite manner.
For anyone as interested in the sortiment CD Japan offers as me I would highly recommend their services. You won't find many other sites as reliable with an as broad sortiment of Japanese music (and other) as CD Japan.”
“CD Japan is my #1 online store for all my J-Pop and J-Idol needs.
The website is very English friendly, clear and easy to navigate. They have everything from the latest BluRays and CD releases, to calendars, magazines and merch of all kinds.
Customer service is exemplary and shipping is prompt with items packages very carefully and with great expertise!
My highest reccomendation!!”
“Great seller! Been buying from CD Japan for years, from their online shop and more recently through their proxy service. Always excellent service, items always packed with great care, and their proxy service has been able to buy everything I've asked for. Couldn't be better!”
“Shopping experience has been a pleasure with CDJapan. Spot on shipping and always communicate if there is any changes or delay. Reasonable pre order prices and not to mention the best of all they reward customer with additional bonus points based on their items shipped throughout the year. Their sales and bonus coupons is also a welcome addition. Customer service is also prompt and efficient based on my experience.”
“In 2016 I came across the CDJapan website on the Internet and have been using it regularly to buy jazz CDs ever since.
This is the best online store I've ever used to buy discs.
Large selection of jazz CDs, good prices, excellent service, good and reliable disc packaging, timely dispatch. A better service could not be imagined!
I am very satisfied and I warmly recommend CDJapan to all my friends and music lovers.
Thank you very mush one more time CDJapan!”
“As a longtime customer, CDJapan is a great site for Anime, Disney, merchandise and anything from Japan (American music is here too). Its prices are cheaper than most sites. You can request or proxy shopping for items. The shipping and handle may vary, slightly expensive, but is well done. I love this site so much.”
“Possibly (probably in fact) best mail order service on planet Earth.
Such efficiency, respect for the customer, and real kindness is hard to find.
I really mean it, and i have been mail ordering since almost 50 years now.
Sincerely,
Christine Simonian”
