Celcom Reviews

Name: Celcom
Rating: 1.21

1.2 Rating 212 Reviews

5 %

of reviewers recommend Celcom

Company Reviews

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1.2

Based on 212 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Celcom 1 star review on 30th September 2024

Anonymous

Celcom 1 star review on 27th September 2024

Rose

Celcom 1 star review on 6th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I live at the heart of KL. Why 5g n 4g very bad since merging with digi. Very bad that i can give 0 star for the connection. Ministry of communication should take action. Internet is a need nowadays.”

Celcom 1 star review on 15th August 2024

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Posted 3 months ago

“customer service line mmg asik busy je ke. Langsung tak angkat call 👎”

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Posted 4 months ago

“very bad networking , sell your company .. wasting my money gth!”

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Posted 4 months ago

“ITS SUCK. I SUBSCRIBE INTERNET FOR MONTH BUT IST JUST LIKE FOR 3 WEEK ONLY YOU HAVE THE LINE THEN 1 WEEK LEFT LIKE YOU DIDNT HAVE LINE. ITS HARM ME CAUSE ITS HAPPEN EVERTIME. I CANT OPEN ANY APPS LIKE TIKTOK OR X ANYMORE BECAUSE OF THAT. WHY CELCOM ??”

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Posted 4 months ago

“Deae celcom. Your coverage sucks”

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Posted 5 months ago

“Celcom line buruk NO MORE CELCOM GAIS dr dlu tkde perubahan bad experience korang tau mkn duit org je”

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Posted 5 months ago

“Very worst and worse..line 5G/4G but still loading to access”

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Posted 5 months ago

“Too slow for an expensive price, barely near the promised speed, basically a scam”

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Posted 5 months ago

“Kenapa data Internet perlahan macam siput babi haahhh?. Apa lancau celcom sekarang. Naik taraf orang punya coverage. Internet data macam siput babi. Memang anjing betul”

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Posted 5 months ago

“celcom stoopid . orang tengah ml dia reconnecting nk dekat sejam shiel . line kat tempat aku ni dh sebulan agaknye takde bar langsung KOSONG ! baik takyah je kalau gitu . makin lama makin terok . kalau camtu je belanjutan takyah buat apa apa dahla . kau atur apa lama sangat dari haritu lagi tengah perbaiki line sampai sekarang takde perkembangan . asal nak main game je line kau macam nak mampus . stress hidup guna celcom ni . teruk namati sial celcom ni . cukup sabar dah tengah rank je dia reconnecting memang pukimak”

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Posted 5 months ago

“starting from May 31st until June 1st after more than 72 hours Celcom internet connection has been from bad to worst.!. avoid this telco at all costs!!!”

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Posted 6 months ago

“Don't work, Bad slow”

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Posted 6 months ago

“Terdapat beberapa perkara yang saya ingin beri maklum balas kepada Celcom. Pertama, adalah mengenai liputan rangkaian yang kadang-kadang tidak stabil di kawasan tertentu. Saya berharap Celcom dapat meningkatkan kebolehpercayaan rangkaian di tempat-tempat yang sering mengalami masalah ini. Selain itu, pengalaman pelanggan saya dengan perkhidmatan pelanggan Celcom agak mencabar. Saya berharap untuk melihat peningkatan dalam perkhidmatan pelanggan yang lebih responsif dan membantu. Secara keseluruhan, saya percaya Celcom mempunyai potensi yang besar untuk terus memperbaiki dan meningkatkan pengalaman pengguna. Terima kasih atas perhatian anda kepada maklum balas saya”

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Posted 6 months ago

“Butoh celcom hotline customer service.. nk angkat phone lama dekat 10min, lepas angkat dh explain macam2 siap kasi order ID pastu buat2 cakap dan drop call.. aku call balik dkt 20min pastu tak angkat langsung.. BUTOH SIAL!! SAKIT HATI DGN CUSTOMER SERVICE MCM LANCAU!! Kalau x urgent aku xde nk tunggu lama2 smpai 30min call.. BABI!! PEGAWAI YG JAWAB CALL AKU TU KALAU AKU JUMPA MMG AKU MAKI DPN2.. SIAL!!”

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Posted 6 months ago

“Suteramall johor bahru celcom shop very good services👏🏻👏🏻”

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Posted 6 months ago

“I wonder whether celcomdigi should promote your service like this. you CelcomDigi have hired suspected thugs/gangsters for debt recovery. What happened today to me was: I have an account number with Celcom but have terminated it few months back. at the time of termination in the Garden branch i wanted to resolve all payment but i was informed that the account was not finalised, i can only pay the remaining outstanding later of the month. timess goes on and i didnt realise Celcom had send me the latest bill. until this weeek, i have been receiving calls from different number, multiple personnels claims to be from celcom asking for the outstanding of RM 81++. they been very agressive and demanding me to pay by the day itself. asking me what time i can complete the payment. they was rather agressive but i just ignore. i had a new born baby so it is impossinble for me to resolve the matter immediately. on 11.5.2023, early morning about 8am i received a similar call, someone claiming to be from celcom demanding payment in an agressive way. i was annoyed and i told the person off , saying that i will pay it is only RM 80++ i wont run away. but she still questioning me ask me what time i will pay and all. i hung up the phone. on the same day, about 1245pm, an unknown number call again asking me to clear the celcom payment again. this time the guy was very very rude, i said pls stop calling i will make the payment. he questioned me when and ask me to pay immediately, he even shouted and me and scold me with vulgar word. i asked for his name but he refused to give me his name, he challenged me to go to celcom tower and threatened to beat me up if he sees me. he has all my details and i feel my safety is threateneed. I have called celcom hotline but no answer being given to me and i feel deeply dissapointed. i will make a police report once i settle down my new born baby. according to celcom hotline it was not the celcom officer but it was a htird party debt collector, CelcomCelcomDigi can you explain why u give out your customer details to third party and how u can ensure the third party didnt abuse the data? am i safe now as the person had threatened me.. i fwill take all ncessaray action including but not limited to make police report, lodge a complaint to mcmc also take legal action against you on monday.”

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Posted 6 months ago

“Celcom lembab nak mampus nk tukar u mobile”

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Posted 7 months ago

“Oh boy this celcom just like a torture for a player like me . Everytime i playing some game just like example Mobile Legends , ITS been lag bro . Why? My place not even raining . Why? I just want to go another internet like Maxis , Maxis is better .”

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Posted 7 months ago

“celcom is so ass. why don't you guys try to fix the 4G network first then can you proceed with the 5G bruh💩”

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Posted 7 months ago

“CelcomDigi is No 1 Network in Malaysia,this product born in 1988 until now 2024 , actually for 4G LTE and 5G Network is better for All user...langit pun blh,lantai pun blh...天地通.... Hope All still support CelcomDigi 5G Network. Ikhlas Dari Celcom Malaysia (Axiata Group)”

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Posted 8 months ago

Celcom is rated 1.2 based on 212 reviews