CEX.IO Reviews

Name: CEX.IO
Rating: 3.70

3.7 Rating 213 Reviews

68 %

of reviewers recommend CEX.IO

Company Reviews

Questions

Metrics

3.7

Based on 213 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Easy

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CEX.IO 5 star review on 5th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The team is very professional. The site has been made very easy to use. With Exchange Plus, you will now be indispensable :)”

Helpful Report

Posted 1 year ago

“Excellent services provided by a proven leader in the space. After a difficult year for crypto, CEX.IO continue to lead by example after nearly a decade. At a time when we need more good actors in crypto, they're among the best.”

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Posted 2 years ago

“It is for a reason that CEX.IO won the price for the Best Cryptocurrency Exchange of 2022. It has the most popular paying methods by far with Visa, Mastercard, SWIFT and SEPA and with a high liquidity including a world coverage. I highly recommend.”

Helpful Report

Posted 2 years ago

“I am more than happy with this Exchange. The things that I like the most are: 1. They have a really understandable interface. 2. They protect their users. 3. They have low fees”

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Posted 2 years ago

“High quality service and support. I mainly use staking product to earn Kava (they have pretty high APY). Also tried their mobile wallet app, no problems detected.”

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Posted 2 years ago

“Great choices of cryptocurrencies, convenient payment options with low fees, an absolutely practical mobile app, and really great staking and savings services that just let you earn some income just by having crypto on your balance.”

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Posted 2 years ago

“CEX.IO is a very good and trustworthy exchange and as a beginer in the industry I feel that CEX.IO is the most helpful one. CEX.IO makes it easy to learn and their customer service has been great whenever I´ve had a question.”

Helpful Report

Posted 2 years ago

““You will never be able to get your money out of here as they do not pay or allow withdrawals. Never pay any taxes as it will amount to absolute nothing. I was represented by RESUC. ORG , which made me back my investment out of this scam company. I’m not advertising anyone but never late than never”

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Posted 2 years ago

“Good exchange, I'm staying with them for quite a long time. I never had any problems. btw, it's funny to read fake low reviews here, thnx. if u r not dumb u now how to use exchange 🤷”

Helpful Report

Posted 2 years ago

“CEX.IO is a nice and easy-to-use exchange. As for beginners, for me everything is clear, and I really like that I can buy crypto via credit card. They have a little bit complicated account verification, if you want to increase your limits, but it tells that you can trust this exchange as they working legally and follow the regulatory norms.”

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Posted 2 years ago

“I had a withdrawal issue with them and couldn't get my funds when i initiated a withdrawal, They ask me to pay 20% upfront fees, I did and they asked for me. It's not so good if everyone complains about a particular issues and nothing is been done to correct it, Except we use external recovery companies like Finalresolute. com , Before withdrawal issues are resolved. It's fraud to just wake up and decide to block my account for no reason, why? they kept telling me stories about verifying my income, when did you guys become the governement? I was finally able to get my funds recovered by the help of Finalresolute. com, You can use them if you in such situation”

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Posted 2 years ago

“Complete scammers. They steal money from customers, avoid at all cost !”

Helpful Report

Posted 2 years ago

“My advice to anyone, stay away from these new Forex and Binary option companies and to withdraw their funds fully after making your first profits. I have been scammed badly by several of these companies. But I’m glad today that I had all my money returned including all profits, thanks to an expert. You can reach me to relate for help if you’ve also lost money trading; Susiebell2009 at gmail dot com”

Helpful Report

Posted 4 years ago

“0% Support assistance just a waste of time i lost 700 bucks in the aim of storing my BTC and it never arrived. I had to make contact to a crypto analyst via TELEGRAM to recover my financial dispute reach out @VeritasEtVirtus for your lost funds recover.”

Helpful Report

Posted 4 years ago

“My advice to any new trader is to be careful when choosing a broker to trade with. I fell once too, thought i was buying stocks and had invested 565000 euros before i knew i was being played. I learnt my lesson but still i can't let my money go just like that so i decided to do a little research, my research led me to one name that is everywhere now, Mr Bart Kasch. He has made a career for himself in the recovery business and has worked with different high profile contacts. He is great at his job, I got back my money and got the broker's authentic address. Reach him at BartKasch AT Affiliaterecovery DOT com for help”

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Posted 4 years ago

“a scam, plain and simple. Will always accept your money but never pay it back”

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Posted 7 years ago

“As typical either they do not have enough money to send me, or they just don't want to let me make withdrawals. They will not let me withdraw a penny, and they tell me to pay their commission fees again to convert the bitcoin I "sold" back into bitcoins. I wish these people had a shred of moral decency. I wish they would let me withdraw my money, I have spent 5 days emailing back and forth, no solutions, just more problems. i wish I never used this exchange.”

Helpful Report

Posted 7 years ago

CEX.IO is rated 3.7 based on 213 reviews