Chain Reaction Cycles Reviews

“ I will not buy from this company ever again as their service is shocking and illegal. ”

“ My worst customer service expirience ever. ”

“ Horrible customer service! I had a warranty case (which they acknowledged) and was supposed to receive store credit from them. I never received it. Several reminders were finally answered with a "sorry please wait another 48 hours". Of course nothing happened. It has been weeks now. This is no longer just unprofessional, this is scam. ”

“ Still waiting to receive our Christmas presents after 3 weeks. Very poor customer service chat, no tracking email just a dispatch one from 10/12. No one to speak to. Do not order from these if you expect a fast service. ”

“ As of 27th November I do not have the product and have no response from customer service team. ”

“ And they know this, that's why their customer service is terrible. ”

“ Facebook chat with customer service. ”

“ returned a item due to a fault and its been well over a month since they received it and still no refund, on line chat ussles emails you just get an automated responce been with them since mail order 25 years ago and now really poor customer service to the point i won't use them again ”

“ Ireland, don’t expect the next day delivery service to be upheld on their end. ”

“ I bought a Ragley bike frame on Chain Reaction Cycles. The frame had a factory defect, unsuitable for use. I sent a warranty claim, but it's been more than three weeks and I still haven't received a reply! Every time they promise to answer later! The disgusting Chinese quality of the Ragley frame and the disgusting service of Chain Reaction Cycles! ”