Changing Habits Reviews

Name: Changing Habits
Address: UNIT 2/29 Premier Cct, Warana Qld, Warana, Queensland
Rating: 4.84

4.8 Rating 1,173 Reviews

96 %

of reviewers recommend Changing Habits

4.8

Based on 1,173 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

754937135

Email:

info@changinghabits.com.au

Location:

UNIT 2/29 Premier Cct, Warana Qld,
Warana
Queensland
4575

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was really prompt and a surprise at how quick. Sadly the drops do not seem worth it, only 2lb weight loss in 9 days after an initial good result of 9lbs in the first 9 days, and yes I am sticking to the plan faithfully. The food is costing me a lot as I only eat fish and I am hungry all the time for little benefit.”

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Posted 10 months ago

“I was very disappointed with the book I purchased. I had hoped it would be more I formative give recipes to encourage me to buy the whole package”

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Posted 11 months ago

Hi Susan, we're sorry to hear that the book is not what you were expecting. I can see that you purchased the "Lab To Table", which isn't a recipe book. The "Changing Habits Recipe book" is the book that has recipes. If you have any questions in regards to any of our products/packs or programs, please reach out to us via email - info@changinghabits.com.au and we will be happy to help.

Posted 11 months ago

“My address is not typical. It is a Lot number with no other lot numbers in a street about 1 kilometer long. Therefore I preface my number with OPPOSITE 45 (in capital letters), followed by Lot 17 Leacocks Lane Casula. Using this method allows the delivery driver to use his GPS to find the position in the street. It is only necessary to stand at number 45 letterbox, turn around, and then observe that Lot 17 is present in large letters on the other side of the street. Other delivery couriers seem to have no trouble with this method but yours apparently could not do the above. There clearly is a problem. The parcel was then dropped at a post office more than 1 kilometer away. I have no transport and had to ask someone to drive me there. What does "10 characters" mean?”

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Posted 1 year ago

Hi Van, I apologise for the inconvenience that this has caused you. We will certainly forward the feedback onto our dispatch team and they can look into the layout of the address on the shipping labels and hopefully we can make changes to avoid similar issues for future deliveries. I will send you a private message too, in regards to organising a refund for the Express shipping costs.

Posted 1 year ago

“My last order of probiotics was unusable as it was as hard as concrete ….I reordered again and the same product was delivered …unusable 😡not keen to order again .”

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Posted 2 years ago

“I was disappointed with how long it took my delivery to come. It was over 3 weeks. I contacted support 3 times and finally received a response only after my parcel was delivered. I think using Australia Post for parcels is better for regional areas. Disappointed in your customer service.”

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Posted 2 years ago

Hi there, I'm sorry to hear that you've had a bad experience with delivery and contacting the office. We always aim to get back to everyone's emails within the day, so if we missed you, I apologize. You are also welcome to phone us on 07 5493 7135 for a faster response to your queries. Unfortunately, delivery delays are out of our control, but we always ensure that all orders placed before 12pm Monday-Friday are dispatched on the same day.

Posted 2 years ago

“Hasn't arrivedyet”

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Posted 2 years ago

Hi Jean, I'm sorry to hear your order hasn't arrived yet. Please email reception at enquiries@changinghabits.com.au so they can assist you.

Posted 2 years ago

“You continually get my name wrong, even after telling you 3 times!!”

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Posted 2 years ago

“Order placed around 17 Feb, delivery 07 March, a couple of days shy of 3 weeks. I was home, waiting for the parcel, didn't hear the knock, had to go to the post office to collect. Was not happy.”

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Posted 3 years ago

Thank you for your review Robyn, we appreciate your feedback and are always working towards improving for our customers. We pack and dispatch our orders the same day if they are ordered before 12pm AEST on our open business days. Australia Post is our main courier however we do use other couriers from time to time. Unfortunately Australia Post has experienced some delays due to covid-19 and the extreme weather conditions we have been experiencing. We sincerely apologize for the delay with your order and hope you enjoy the products.

Posted 3 years ago

“I’m still waiting for my package to arrive they have RE sent it as it was lost in post”

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Posted 3 years ago

“I have not yet received my order... Stil waiting”

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Posted 3 years ago

“I have not received my order as yet. I sent a email last week to enquire about it however I haven’t heard anything. I somebody could please call as I am really worried about my order and not receiving it. Kind regards Teena”

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Posted 3 years ago

Changing Habits is rated 4.8 based on 1,173 reviews