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Charlies Direct Reviews

2.1 Rating 27 Reviews
26 %
of reviewers recommend Charlies Direct

Phone:

0845 077 0708

Location:

9 Dyffryn Enterprise Park, Newtown United Kingdom
SY16 3BD

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Charlies Direct 2 star review on 10th February 2021
K M C
Charlies Direct 1 star review on 29th July 2020
Colin
Anonymous
Anonymous  // 01/01/2019
I had a perfect experience of buying a hanging egg chair from Charlie’s in Feb 2024. No complaints from me. Charlies contacted me re delivery, did what they said they were going to do and the result was a happy customer. They couldn’t have done anything better and we can’t wait for the better weather to enjoy the chair.
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Posted 1 year ago
Will definitely use again Have only bought 2 items from Charlies, both well packaged, with a speedy delivery, & very competitively priced
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Posted 3 years ago
Perfect service. A1z Was a little apprehensive after reading such negativity on this particular site. After some studying I realised that most of the reviews were left during the height of a pandemic when couriers couldn’t keep up with demand so not necessarily the retailer’s fault! My parcel arrived in perfect condition and two days before I expected!! Ignore the negative haters who had too much time to whine and Moab whilst stuck sunbathing at home on furlough! Keep it up Charlie’s!!
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Posted 3 years ago
Fast delivery! I had a product which arrived damaged, but the customer service team responded quickly and sent out a replacement asap. I would highly recommend especially the after service.
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Posted 4 years ago
It was easy to find the item I wanted and it was priced more reasonably than any where else but what I am so impressed with is delivery; I ordered on Friday and my package was delivered first thing on the Monday morning, other companies I have ordered from are taking much longer and the delivery charge was much less too. I will definitely be ordering from Charlie’s Direct again.
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Posted 4 years ago
Great price, excellent communication and post sales support. Offered no quibble replacement for a solar water feature that had started wearing out, when most of the sellers would ask you to contact the manufacturer directly. Finally, issued a partial refund as a goodwill gesture.
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Posted 5 years ago
I ordered at 3.35pm on Wednesday 10th September 2014 and everything received by courier by lunchtime Friday 12th September 2014. They are also very quck to answer the phone. Very impressed.
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Posted 10 years ago
Charlies Direct is rated 2.1 based on 27 reviews