“Alyx was the best ever! When I go back i will always ask for her, she honestly made me feel so comfortable and if I didn’t like anything she helped me choose something I did. 1000/10 for her, plus she is so welcoming which is also soooooo important to settle peoples nerves. Can’t thank her enough x”
“I had a really good experience with one of your staff : Reshma khan she was very helpful since I’m not much in cosmetics but she helped me with my shades also to select a few products Thankyou..”
“I can not recommend enough!!!
I must say I’d never normally spend £60 on a foundation and powder however I’d been recommended it for my dry skin. Unfortunately my original order was miss delivered by Evri. Unable to find it I was absolutely gutted. I thought there’s no way I’m spending another £60 and reordering. I sent an email directly to the site. The very next day they contacted me back to apologise on behalf of Evri and said they’d resent my order express delivery free of charge.
I was so relieved and thought what a fantastic service they’ve given me.
I received the parcel the very next day! I’ve just tried the product and I’m so happy with it. I got the airbrush foundation and powder. It’s flawless.
Well done on amazing customer service.
Sophie”
“I visited their store in Westfield, London. It was absolutely fantastic. The staff are incredibly helpful and the range of products available is brilliant. I would highly recommend Charlotte Tilbury”
“I was very impressed with packaging! My goods arrived beautifully presented in a lovely dark red box with a bow. It made unboxing my purchase feel very special and a real delight! All the product I ordered are great quality and a pleasure to use. I have never ordered anything from Charlotte Tilbury before but I will do again!”
