Cheap Flights Fares Reviews

Name: Cheap Flights Fares
Address: 123 Columbia Turnpike, Suite 204A Florham Park, NJ 07932, Florham Park, New Jersey
Rating: 4.07

4.1 Rating 4,837 Reviews

78 %

of reviewers recommend Cheap Flights Fares

Company Reviews

Metrics

Info

4.1

Based on 4,837 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Cheap Flights Fares:

We, at CheapFlightsFares.com firmly believe in customer satisfaction and that’s at the core of what we do. When it comes to you, our customer, CheapFlightsFares aims to provide unparalleled service along with some of the most affordable prices in the market. Your time is valuable, and we have travel experts standing by to help you sort through the many travel options at your fingertips. Give us a call and let our team help you book your perfect trip!

Visit Website

Phone:

833-658-2102

Location:

123 Columbia Turnpike, Suite 204A Florham Park, NJ 07932,
Florham Park
New Jersey
07932

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Cheap Flights Fares 5 star review on 25th January 2025

Dalia Moncada Espinal

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased tickets for a specific date. When the tickets showed up in my email, they were for a different date. I noticed immediately and got ahold of them within 10 minutes. I was told they couldn’t do anything about it. After discussing the issue, they were able to offer to find a different flight for us. It wasn’t ideal but they did work with me to make a bad situation better.”

Helpful Report

Posted 3 months ago

“I accidentally purchased a ticket through this website. Immediately, I received a call stating that my flight would not be able to go through and had to be switched. I reluctantly agreed and was assured I would be able to change flights if need be. The next day I received TERRIBLE customer service from an agent — first he tried to route my return flight through an AWFUL itinerary (thousands of miles and extra hours out of the way) and with a terrible, condescending attitude. (He should definitely be fired.) Now I am waiting to have my return flight booked on a comparable flight. They claim my fare will be reserved; they were unwilling to issue a refund, but claim I will be able to fly home without paying too much extra… no guarantees, though, and nothing booked. Bottom line. I ACCIDENTALLY booked through this website, and I will never do it again. It was a huge, costly mistake. The manager was at least respectful, but the agent who was so unhelpful and disrespectful truly needs to be fired.”

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Posted 3 months ago

“I have a very good experience with a gentleman name Gerald , how ever I had to call bad to change my flight and some body name Dan was very rude and he gave me such of hard time that I was forced to end the conversation.”

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Posted 3 months ago

“The customer service was exceptional, making the entire experience smooth and enjoyable. The cost of my round-trip business class ticket was impressively affordable. I travel at least six times a year from overseas, and I will continue to rely on Cheap Flights Services for their unbeatable combination of value and service."l”

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Posted 3 months ago

“Very good”

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Posted 3 months ago

“Ease of use. Best airfare”

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Posted 3 months ago

“I chose a flight from Orlando to Dallas thing it was for the next week but it turned out the date was 2 weeks out. I called to explain what I had done but instead of having to cancel they got me the same flight on the date I needed at an extremely reasonable price. The agent really saved my butt on this one.”

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Posted 3 months ago

“Maneuvering site was painless and simple”

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Posted 3 months ago

“UPDATE: Cheap Flights resolved the seat issue and Frontier now shows the seats I originally selected. In my opinion this was excellent customer service. Thank you Cheap Flights for taking such quick action to resolve the problem. I selected my seats and paid the required fee to do so when I purchased my ticket. Cheapflight did send me a ticket with the seats I chose listed on the ticket. However when I logged into Frontier and put in my ticket number it showed no seats had been selected. I contacted Cheapflights customer service and let them know. The gentleman I spoke to was very nice and after checking on this issue let me know he had escalted the problem and that it would be taken care. Within 24 Frontier did show I had seat selections, they weren't the seats that I selected they were further back. So lesson learned IF I purchase a ticket through Cheapflights again I will not pay for seat selection. Instead I will wait and login to the Airline site, enter my ticket number then select & purchase my seats there.”

Helpful Report

Posted 3 months ago

Dear Patricia, Thanks for your review. We appreciate you taking the time to share your feedback. We aim to provide the best possible experience to our customers, but we're sorry that your experience was just average. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 3 months ago

“I bought You My flight from Minneapolis to Denver and Houston and did pay for My favorite seats 10A and 10F. For $297.94. Frontier Airlines send me a confirmation whit a total cost of $117.96 and another seats. Then, I beg You, please return me, the mounts paid for the seats. Tank You for your atención and comments”

Helpful Report

Posted 3 months ago

Dear Julio, Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 3 months ago

“Very easy and fast to booked and the best it was very affordable ,”

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Posted 3 months ago

“Did a terrific job! Great customer service.”

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Posted 3 months ago

“I haven't flown spirit in almost a decade so I was sceptical booking this trip. I bought a last minute ticket and the price was right so I figured I'd take my chances. This particular flight crew was very impressive - great communicators and professional. There were a lot of empty seats on the flight so I was fortunate to get the emergency row to myself. I seats were comfortable and everything was smooth from takeoff to landing. I'd definitely book again!”

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Posted 3 months ago

“Easy to use and I flew home for cheap cheap”

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Posted 3 months ago

“They fixed my issue.”

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Posted 3 months ago

“Everything is just amazing and the service for having more information is very satisfying .”

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Posted 3 months ago

“Easy to navigate and helpful staff”

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Posted 3 months ago

“To start with the bad part: I booked a flight but it could not get ticketed as that promotion seat was sold around the time of my booking. The good part was Edward, the travel agent who tirelessly tried to find a way to get me a good flight at a good price. I appreciated all his effort and got a great deal on my flight as well!”

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Posted 3 months ago

“I contacted the number indicated in the email several times to cancel my reservation and the people didn't care and kept calling me and I was left like a ball from hand to hand and no one resolved anything. I was answered in English and Spanish and the attendants don't care about what you need, they don't care about you. The email says that I have the right to a refund if I cancel before the date and the attendant already told me that I don't have the right. This is not my fault, I bought a ticket with an early cancellation and refund policy. I think this is a huge disrespect for people's money. If an airline flies like this, poor passengers. Very disappointing, I won't be back but you can be sure.”

Helpful Report

Posted 3 months ago

Dear Rodrigo, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but didn't get any response from your end nor an option to leave you a voicemail. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 3 months ago

“It was confirmed my ticket however one a representative of this company called and increased the fixed amount. A kind of spam.”

Helpful Report

Posted 3 months ago

Dear Mr. Kardash, We have located your reservation details based on your provided information and tried to have a proper conversation with you but before we can let you know of any resolution, you disconnected the call. We wanted to let you know that the confusion is at your end and the fare given to you was your ticket cost US$ 338.46 alongwith US$ 33.80 for the insurance you purchased. The representative doesn't increase the fare just informed you of the total. We would still like to talk to you and close this matter to your satisfaction. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 3 months ago

Cheap Flights Fares is rated 4.1 based on 4,837 reviews