Cheap Flights Fares Reviews

Name: Cheap Flights Fares
Address: 123 Columbia Turnpike, Suite 204A Florham Park, NJ 07932, Florham Park, New Jersey
Rating: 4.07

4.1 Rating 5,227 Reviews

78 %

of reviewers recommend Cheap Flights Fares

Company Reviews

Metrics

Info

4.1

Based on 5,227 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Cheap Flights Fares:

We, at CheapFlightsFares.com firmly believe in customer satisfaction and that’s at the core of what we do. When it comes to you, our customer, CheapFlightsFares aims to provide unparalleled service along with some of the most affordable prices in the market. Your time is valuable, and we have travel experts standing by to help you sort through the many travel options at your fingertips. Give us a call and let our team help you book your perfect trip!

Visit Website

Phone:

833-658-2102

Location:

123 Columbia Turnpike, Suite 204A Florham Park, NJ 07932,
Florham Park
New Jersey
07932

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Cheap Flights Fares 5 star review on 8th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hidden costs for seat selection and baggage”

Helpful Report

Posted 1 year ago

“Bad service all they have are Indian people do you know that mostly Indian and Africans are scammers I do t trust these agencies anymore i tired to cancel upon four hours of trying to purchase and I have no idea what happened I left it in stand by without pressing summit n they don’t do nothing / so after trying to get their attention I did ask to speak to an American because I felt that they did not understand me but a diferent person called because of my comments and was able to help me fortunately everything was resolved, speak up or fail sorry for the inconvenience. I did not try to be racist because that’s not how I am but unfortunately I have very bad experience in the past with scams and now I’m awake. Thank you for helping me cheap flight tickets.”

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Posted 1 year ago

“I never got my confirmation code to check into my flight. I had to contact the airline via chat in order to get my confirmation to check into my flight.”

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Posted 1 year ago

“When I started booking the flight it appeared excellent. But after having to pay for baggage, seat assignments, cancelation protection the price more than doubled. First time I've ever had to pay for a carry-on bag. Will see what the flight is like. At this point I'd never recommend this airline.”

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Posted 1 year ago

“After including your carry-on bag plus your checked bag, the total cost is almost the same”

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Posted 1 year ago

“Even though customer service was ok, I was overcharged for the flight tickets that i purchased. I wouldn't recommend using this service.”

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Posted 1 year ago

“Not good. I called to ask a question and found out that my co-traveler was not on the reservation. Another call revealed that after they added the co- traveler, they didn't add her carry on. The co-traveler and carry on were paid for at booking. On another phone call, I was booked with a checked bag instead of the paid for carry on. When I got to the airport, I was told that if I wanted carry on instead of checked, it was cost me another $30. Very stressful situation.”

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Posted 1 year ago

“Customer service rude and when there was a misunderstanding they push it off . Saying when on phone for flight for day .they should of caught.they rude.asf”

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Posted 1 year ago

“after i made my purchase, I got a phone call from the company telling me they sold me a ticket that wasn’t actually available but i could pay $300 more dollars for an upgraded seat on the same flight! After a lot of frustrating discussion they agreed to give me the upgraded seat at no extra cost because it was their error. Then when they sent me my new ticket it was exactly the same as my original ticket! Seems like incompetence at the very least if not an outright scam.”

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Posted 1 year ago

“Your company could do much better on customer service reps. I called last night for some help and the SOB hung up on me and didn't call me back. He spoke very poor English and didn't care a bit, he just wanted to get off the phone. Please go back and listen to the call. I won't use use company again until I know what you are going to do about it and will be sending an email to the airline and car rental company within a week if i don't hear back from you. Best wishes in fixing you poor customer service.”

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Posted 1 year ago

“The purchasing process was confusing and stressful.”

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Posted 1 year ago

“I am not happy with this company at all. I booked a flight overseas not realizing the layover would be two days so because they ssy they can cancel a booking within 24 hours. I re-booked a flight with less layover time. Then I called within the next 24 hours to cancel the previous flight. When I called the agent was not friendly at all and had to speak with her supervisor. Then she gets back on the phone and tells me she can cancel it but that I have to pay $488 dollars for the cancelation. I think that is ridiculous! On top of that the flight is still pending under my account. Definitely will be going a different route next time I fly.”

Helpful Report

Posted 1 year ago

“Canceling my plane reservation was simple however Cheap Fights provides the ability to book your car rental on their website through Avis and this I do not recommend. Less than 24 hours after booking my flight and my car rental I reached out in an attempt to cancel all of my reservations and was penalized by Avis via Cheap flFlights. Be aware that they will charge you over $500 if you cancel your car reservation because of the agreement between Avis and Cheap Flights. I was told in compliance with the agreement between Cheap Flights and Avis that either I had to pay it or Cheap Flights had to pay it this makes me question the agreement between Cheap Flights and Avis and why you would do business with an company who penalizes your clients and customers. I will not be doing business with a company that allows a company they contract with to penalize their customers/clients.”

Helpful Report

Posted 1 year ago

“Bait and switch on fare despite hitting my card first at a lower fare and then saying that it was pending and had to increase fare $60. Had no choice to accept because I needed to make an emergency trip to meet with doctors about a hospice decision for father. It is what it is I guess. Definitely the last time I will use.”

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Posted 1 year ago

“Flight booked fine but car no so not happy”

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Posted 1 year ago

Dear Ginny, We have been trying to assist you with the issue you’ve raised via your Trustpilot review but unfortunately we haven’t received any response from you. Since we can’t confirm your experience as a rational one, we will need to close out this correspondence as "Invalid" If you have any further questions or concerns, please reach out to us at care@cheapflightsfares.com Regards, Cheapflightsfares.com

Posted 1 year ago

“I am Very disappointed when I called to ask for help on my ticket I was told I had to add my TSARedress number 48 hours in advance. Then I was hung up on. Great customer service.”

Helpful Report

Posted 1 year ago

Dear Barbara, Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We set a high standard for ourselves, and we’re sorry to hear this was not met when you booked your reservation online. We are looking into this issue and will do everything within our means to resolve this soon. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 year ago

“It is not fair to buy my ticket at a price. then they change the time and charge more money”

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Posted 1 year ago

“Hi, I just bought yr product. But when I agreed all cost for it and waiting purchased, a man from you , he call me adjusting price more. It make me real disappointed. If next time if I order new trip , this would be done?”

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Posted 1 year ago

“The website crashed and frozen several times. I had to complete several searches which resulted in a higher price for my ticket.”

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Posted 1 year ago

Dear Jarec, Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We set a high standard for ourselves, and we’re sorry to hear this was not met when you booked your reservation online. We are looking into this issue and will do everything within our means to resolve this soon. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but could not get connected. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 year ago

“My online ticket was denied by my credit co. So I placed phone call . I think I did this twice . I receive email from Cheap flights on price change . My ticket says there is a 60$ extra charge for the service . They just said the ticket price changed so I agreed and paid it . Much hassle all in all . Thanks”

Helpful Report

Posted 2 years ago

Dear Cindy, Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We are looking into this issue and will do everything within our means to resolve this soon. We have located your reservation details based on your provided information and will gladly assist you with it. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (313) 432 7858 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 2 years ago

Cheap Flights Fares is rated 4.1 based on 5,227 reviews