Cheap Flights Fares Reviews

Name: Cheap Flights Fares
Address: 123 Columbia Turnpike, Suite 204A Florham Park, NJ 07932, Florham Park, New Jersey
Rating: 4.07

4.1 Rating 4,839 Reviews

78 %

of reviewers recommend Cheap Flights Fares

Company Reviews

Metrics

Info

4.1

Based on 4,839 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Cheap Flights Fares:

We, at CheapFlightsFares.com firmly believe in customer satisfaction and that’s at the core of what we do. When it comes to you, our customer, CheapFlightsFares aims to provide unparalleled service along with some of the most affordable prices in the market. Your time is valuable, and we have travel experts standing by to help you sort through the many travel options at your fingertips. Give us a call and let our team help you book your perfect trip!

Visit Website

Phone:

833-658-2102

Location:

123 Columbia Turnpike, Suite 204A Florham Park, NJ 07932,
Florham Park
New Jersey
07932

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Cheap Flights Fares 5 star review on 25th January 2025

Dalia Moncada Espinal

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Spoke with dispute resolution this am. Refunded $25 ticketing fee per person and offered coupon for $50 off next flight. Professional of them to reach out to dissatisfied customers. Could have rebooked flight on line for roughly $400 on line per person. Cost for covid and required rebooking thru cheap flights $750 per person.”

Helpful Report

Posted 2 years ago

Dear William, Thank you for taking the time to write your review. We're really sorry to hear about the issues you experienced with your recent booking and that you were unhappy with the service you received on this occasion. We can assure you that customer service is extremely important to us and any complaints received are taken very seriously. One of our managers will contact you in order to discuss your feedback and ensure that you are fully satisfied. Regards, Cheapflightsfares.com

Posted 2 years ago

“Online is fast and easy. When i called to help me get my tickets i was disconnected twice. I think the first thing they should ask is the phone # who they are talking to and to let them know in case they get disconnected they can always call them back. The 2nd time i called asked me same questions what the first one asked me. Very frustrating then after asking same thing happened o got disconnected”

Helpful Report

Posted 2 years ago

Dear Guest, Thank you for taking the time to leave feedback. We regret that your experience did not meet our high expectations. Your feedback has been forwarded to the relevant department for review and improvement of the service we provide to all customers. Thank you again for your feedback, and we hope to better serve you in the future. Regards, Cheapflightsfares

Posted 2 years ago

“Cheap Flights was not cheap at all, in fact, they up-charged for all services. They were not very helpful and customer service was difficult to understand and not very forthcoming with answers to important questions. They actually made flying for senior citizens who haven't flown in 2 years, the hardest thing to do in the hardest of situations regarding flying in general”

Helpful Report

Posted 2 years ago

Dear Guest, Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We set a high standard for ourselves, and we’re sorry to hear this was not met in your interaction with our business. We are looking into this issue and will do everything within our means to resolve this soon. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 2 years ago

Dear Reviewer, We are hoping to assist you with the dissatisfaction we got to know about and have been trying to connect to you. Please give us the opportunity to rectify any issues by contacting us as soon as possible. We request you to contact our customer support line @ +1 (216) 302 2732 or write to them at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 2 years ago

“No refund refuses to give refund back on my card only putting it as store credit”

Helpful Report

Posted 2 years ago

Dear Rich, Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We set a high standard for ourselves, and we’re sorry to hear this was not met in your interaction with our business. We are looking into this issue and will do everything within our means to resolve this soon. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 2 years ago

Dear Rich, We are hoping to assist you with the dissatisfaction we got to know about and have been trying to connect to you. Please give us the opportunity to rectify any issues by contacting us as soon as possible. We request you to contact our customer support line @ +1 (216) 302 2732 or write to them at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 2 years ago

“Fast and easy to use.”

Helpful Report

Posted 2 years ago

Dear Matthew, Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our service to book your travel. We sincerely appreciate your feedback because it helps us build a better customer experience. We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future. Cheers, Cheapflightsfares.com

Posted 2 years ago

“I booked a round trip flight and I found a misspelling in my name one hour later. I called customer service to fix it. Representative said I have to cancel and rebook the flight but I have to pay $290. I did then I got an email saying policy that included free refund within 24 hours.”

Helpful Report

Posted 2 years ago

Dear Soon, Thank you for taking the time to write your review. We're really sorry to hear about the issues you experienced with your recent trip and that you were unhappy with the service you received on this occasion. We can assure you that customer service is extremely important to us and any complaints received are taken very seriously. One of our managers will contact you in order to discuss your feedback and ensure that you are fully satisfied. Regards, Cheapflightsfares.com

Posted 2 years ago

Dear Soon, Your experience is of utmost importance to us and we regret our experience wasn't seamless. We have located your reservation details based on the information you provided and will be glad to assist you with your request. We intended to contact you via the contact number provided but landed on voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries/dissatisfaction resolved. Hence we request you to contact our customer support line @ +1 (216) 302 2732 or write to them at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 2 years ago

“I purchased a flight through this app and after submitting my payment, charges for carry-on and checked baggage were added to my total. I called customer service directly after submitting my payment to correct it and the agent (Allan, who was of Indian descent) was rude and did not want to listen to my side of the story. He said the offer that I selected was no longer available and he could not refund me the amount for the baggage. Then why was the offer still being advertised? After I threatened to write a bad review, he took off the added charges but charged me an extra $10 for the ticket that I purchased. I will never use this app again! The non-refundable clause that is in fine print is a gateway for them to rip you off!”

Helpful Report

Posted 2 years ago

Dear Danielle, Thank you for taking the time to write your review. We're really sorry to hear about the issues you experienced with your recent booking and that you were unhappy with the service you received on this occasion. We can assure you that customer service is extremely important to us and any complaints received are taken very seriously. One of our managers will contact you in order to discuss your feedback and ensure that you are fully satisfied. Regards, Cheapflightsfares.com

Posted 2 years ago

“Flight coming from Seattle Washington to Des Moines Iowa was to be cancelled..it has not”

Helpful Report

Posted 2 years ago

Dear Stacy, Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We set a high standard for ourselves, and we’re sorry to hear this was not met in your interaction with our business. We are looking into this issue and will do everything within our means to resolve this soon. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 2 years ago

“Karen did a good job answering all of my questions. She thoroughly reviewed my flight agenda. Everyone was very professional and I appreciated a follow up call after my flight was booked.”

Helpful Report

Posted 2 years ago

Dear Guest, Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience interacting with Karen. We sincerely appreciate your insight because it helps us build a better customer experience. We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future. Cheers, Cheapflightsfares.com

Posted 2 years ago

“I accidentally booked a flight for ends of next month instead of this month ? I cancelled the flight as soon as I realized that within a hours later and I don't get the refund yet spend tow days already ! Is it official website or scam!! I will continue to do what ever it takes to get my money back”

Helpful Report

Posted 2 years ago

Dear Wadhah, Thank you for taking the time to write your review. We're really sorry to hear about the issues you experienced with your recent booking and that you were unhappy with the service you received on this occasion. We can assure you that customer service is extremely important to us and any complaints received are taken very seriously. One of our managers will contact you in order to discuss your feedback and ensure that you are fully satisfied. Regards, Cheapflightsfares.com

Posted 2 years ago

“Johnny, a very proficient Customer Service representative in making magical flight reservations assisted us with very pleasant, professional, and very accurate service in booking our flight from Oklahoma City to Colorado Springs, Colorado. His common courtesy and effective communication skills were very impressive. Including, Johnny made our reservation very expeditiously with ease and remained so professional and kind until he completed our flight reservation. Best service that we have received in a very long time. Commendations to Johnny for a job well done.”

Helpful Report

Posted 2 years ago

Dear Jose, Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience interacting with Johnny. We sincerely appreciate your insight because it helps us build a better customer experience. We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future Cheers, Cheapflightsfares.com

Posted 2 years ago

“We were stranded in Denver along with thousands of other people. I kept trying to find a flight home on several airlines websites- but kept getting kicked off. I went to cheap flight fares and was able to book one with no problem. Price was reasonable. Only issue was confirmation email took about 45 min . I was worried we were going to lose our seats on the plane. I contacted customer service and they were very professional and reassuring. The confirmation # we were given in the email was not the correct #. Had to go to United counter to get correct one to be able to check in for flight.”

Helpful Report

Posted 2 years ago

“Very smooth, easy to find cheap flights.”

Helpful Report

Posted 2 years ago

“Very pleased with customer service. They took care of an issue I had with a refund. I was able to get the refund that I requested thanks to the very polite and efficient gentleman from customer service. Thank you!”

Helpful Report

Posted 2 years ago

“Great work on getting what you need. Keep up the good work”

Helpful Report

Posted 2 years ago

“So unprofessional and unacceptable smh”

Helpful Report

Posted 2 years ago

Dear Kiema, Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We set a high standard for ourselves, and we’re sorry to hear this was not met in your interaction with our business. We are looking into this issue and will do everything within our means to resolve this soon. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We intend to get your queries resolved at the earliest. Hence we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 2 years ago

“My first Uber ride today. Great experience.”

Helpful Report

Posted 2 years ago

“after i paid through them, they asked me for extra $90 to confirm the ticket. I confirmed that, but then they charged $130 in my credit card. After that, when I logged in to the airlines, i also did not see the carry-on bag for which I paid extra.”

Helpful Report

Posted 2 years ago

“Seating may not be available shortly after purchase but they won’t charge you the extra. Great follow up afterwards, however internal communication needs a little bit of improvement since I spoke to a rep the first day, then the second day they called yet again about the same issue (no seats selected available).”

Helpful Report

Posted 2 years ago

“Good flight”

Helpful Report

Posted 2 years ago

Cheap Flights Fares is rated 4.1 based on 4,839 reviews