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Cheap Flights Fares Reviews

4.1 Rating 4,768 Reviews
78 %
of reviewers recommend Cheap Flights Fares
Company Reviews Metrics Info
4.1
Based on 4,768 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Cheap Flights Fares Reviews

About Cheap Flights Fares:

We, at CheapFlightsFares.com firmly believe in customer satisfaction and that’s at the core of what we do. When it comes to you, our customer, CheapFlightsFares aims to provide unparalleled service along with some of the most affordable prices in the market. Your time is valuable, and we have travel experts standing by to help you sort through the many travel options at your fingertips. Give us a call and let our team help you book your perfect trip!

Visit Website

Phone:

833-658-2102

Location:

123 Columbia Turnpike, Suite 204A Florham Park, NJ 07932,
Florham Park
New Jersey
07932

Write Your review

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Johanna Wechsler
Verified Buyer
“Fare is good . No ticket arrived 3 days later and 4 hours in the phone to sais air and Cheep Tickets with someone India on a work Sat was highly upsetting amd time consuming”
Helpful Report
Posted 1 year ago
Luis Freyre Segura
Verified Buyer
“Good price , fast , profesional and nice people .”
Helpful Report
Posted 1 year ago
Li Morgan
Verified Buyer
“There was no savings using cheap flights whatsoever. It was cheaper to book the flight directly through United. Unfortunately, I figured that out after I had completed my booking. Because they hit you with so many fees. Pick a pick a seat fee and every seat on the plane had a price. that's ridiculous. There's even a fee to get an electronic ticket.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Great experience until 24 hours after I made a purchase with Cheap Flights. I got 4 emails the next night, enough spamming my inbox please. I don't want to unsubscribe cause I might need notification on any changes, wth people, now I'm writing this review and giving you 3 stars because of it.”
Helpful Report
Posted 1 year ago
Dear Reviewer, Thanks for your review. We appreciate you taking the time to share your feedback. We aim to provide the best possible experience to our customers, but we're sorry that your experience was just average. Please let us know if there's anything else we can do to improve our service. Share your suggestions at care@cheapflightsfares.com. We would love to hear your feedback so that we can use your valuable feedback to deliver an even better experience next time. Regards, Cheapflightsfares Team
Posted 1 year ago
Anonymous
Verified Buyer
“My card declined on Monday so I had to wait til Tuesday to finalize my flight. I had to pay $121 more because it was hours after. I don’t think it should have changed that much. Especially if the only reason was my card declined because my financial thought it was a fraudulent purchase. I have the money to pay for the flight.”
Helpful Report
Posted 1 year ago
Shu Wang
Verified Buyer
“I booked a roundtrip ticket from SFO-Beijing. On your website, it shows " Free cancellation within 24 hours". I called back to cancel it within 1 hour, an agent refused to cancel and asked for $250 fee. I called back again within 2 hours, another agent refused to cancel and asked for $75 fee. Based on website, agent fee should be $5-$15, not $75/$250. I tried to cancel “Korean air” ticket since their seat fee is too expensive, then order on your website for ANA (All Nippon Airways) with cheap seat fee. So you still make money on my booking ticket. I do not understand why your agents refuse to cancel my ticket free charge. Anyway, it took me 3 hours on the phone without cancelling my ticket. I have to give up. It is sooooo bad experience/frustration to cancel ticket. I almost try to sue you. Please follow " Free cancellation within 24 hours" policy on your website to cancel tickets for customers in the future. ==================10/34/2023======================== Thanks, Lauren Smith for calling me back and she told me seat selection is never required. I thought seat selection was required before, so I wasted extra $200 to select seats. I google online and confirmed seat selection is just an option. -------------------------------------------------------- Can airlines force you to buy a seat? Even if an airline's website makes it appear that you have to pay extra for a seat, you are never required to choose a specific seat and can always opt to decline seat selection in lieu of a FREE seat assignment during check-in. ------------------------------------------------- I can only give 2*, not 5* for this service. The reasons are below. 1: On your website, it shows "Free cancellation within 24 hours". I also called about this policy, and agents confirmed it is free cancellation by booking “Korean air” ticket. So I think I am safe to book and cancel within 24 hours. This is a false statement. On your website, you should change " Cancellation within 24 hours with Fee", then people will think twice before booking tickets. Customers can sue or dispute the fee you charged for "Free cancellation within 24 hours". 2: all agents online should get the training aboutt seat selection is just an option. If customers complain high fee for seat selection within 24 hours, you should help them to remove seat selection, then you don’t need to cancel their booking tickets and save money for them. 3: “Korean air”/ ANA tickets are”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Easy to navigate the site. The fares were the best of all of these companies on the internet. The add ons are ridiculous prices, but that's what the airlines charge. Customer representatives on the phone were very difficult to understand.”
Helpful Report
Posted 1 year ago
Santos Campos
Verified Buyer
“Bought a ticket weeks in advance got a great deal. Got a confirmation and e-ticket, printed it out. Woke whole family up at 3:30am to drop off my husband. Booking had been canceled. Airline said payment didn’t go thru cheap flights said the payment was refunded. We had money in every account no one emailed us, called us or anything about insufficient funds or payment rejected. Would have been more than happy to fix anything if I had been aware that something didn’t go thru but they excepted my payment.”
Helpful Report
Posted 1 year ago
Yon Robinson
Verified Buyer
“I think your site has way too many upcharges the price of the ticket really means nothing with all the up charges you have.”
Helpful Report
Posted 1 year ago
Dear Yon, Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We set a high standard for ourselves, and we’re sorry to hear this was not met when you booked your reservation online. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved as soon as possible. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com
Posted 1 year ago
Debra Holmes
Verified Buyer
“Fantastic fares”
Helpful Report
Posted 1 year ago
Augusto Daluz
Verified Buyer
“Bad costumer service , I paid 2000 for 2 passenger with no baggage , just for a one way . Never again”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Good price not as many times available for the price”
Helpful Report
Posted 1 year ago
Bart Yeager
Verified Buyer
“Trying to get the monthly installments Was rejected which it difficult to travel in an emergency situation. Had to pay the full amount if I couldn’t i would of not been able to get the great price it would of been double and lost a customer”
Helpful Report
Posted 1 year ago
Dear Bart, Thanks for your review. We appreciate you taking the time to share your feedback. We aim to provide the best possible experience to our customers, but we're sorry that your experience was just average. Please let us know if there's anything else we can do to improve our service. Share your suggestions at care@cheapflightsfares.com. We would love to hear your feedback so that we can use your valuable feedback to deliver an even better experience next time. Regards, Cheapflightsfares Team
Posted 1 year ago
Allison Joseph Lemire
Verified Buyer
“After buying my ticket I received a message saying the price was higher. To keep me the agent said he will offer me free luggage, but you charged me for the luggage. Someone was supposed to call me back regarding this issue, I never really a call back!”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“On time and good”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Very competitive pricing. Communication excellent and prompt both by email and by phone.”
Helpful Report
Posted 1 year ago
Mario Vale Lira
Verified Buyer
“custmomer service is horrible and they are not friendly. I called within second of purchasing the ticket realizing I only booked a one way trip and I needed a round trip and they wanted to charge me doble what the first ticket cost DONT USE THIS SITE.”
Helpful Report
Posted 1 year ago
Jonathan Chin
Verified Buyer
“Easy to use site with great customer service! Highly recommend!”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“They made it very easy to get a flight in less than 30 minutes”
Helpful Report
Posted 1 year ago
Maria Gegunde
Verified Buyer
“Great service great customer service”
Helpful Report
Posted 1 year ago
Cheap Flights Fares is rated 4.1 based on 4,768 reviews
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