Checked.com.au Reviews

Name: Checked.com.au
Address: 157, Walker Street, North Sydney
Rating: 4.79

4.8 Rating 448 Reviews

95 %

of reviewers recommend Checked.com.au

Company Reviews

Metrics

Info

4.8

Based on 448 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

1300 266 021

Email:

feedback@checked.com.au

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“"I had a fantastic experience with the Customer Success Team, specifically Jett and Reilly. I was initially confused about the correct type of police check needed for my citizenship application, and they quickly clarified that I required a federal police check, not just a standard police check. They were incredibly helpful and, to my surprise and delight, immediately processed a full refund of my payment. Their prompt and accurate assistance saved me a lot of time and potential frustration. I'm very grateful for their excellent service. 5 stars!"”

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Posted 1 month ago

“La gente de atención al cliente fue muy amable y rápida ayudándome con lo que necesitaba”

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Posted 2 months ago

“I have been waiting a week for my check. I need it for employment purposes. I've hardly had a ticket in my life, let alone something that would make this process so long.”

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Posted 2 months ago

“My sincere apologies. I don’t know all the name names of the people that was so very helpful. One of the names is Liam. Communication between us was very smooth and effective. Everything I required was done promptly and helpful. Thank you so much for the outstanding service and your kindness. Kind regards, Janette Bradfield.”

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Posted 3 months ago

“Fantastic turn around time. I was pressed for this check as I needed it for work Monday (it's Friday 2.26pm). I paid for the express service and received my police check at 2.38. Thanks Jason and Reilly for your assistance :)”

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Posted 3 months ago

“After losing $117,000 to what I thought was a legitimate investment, I was heartbroken when I realized it was a scam. The scammers disappeared, and I couldn’t withdraw my funds. I felt completely defeated. Then I came across Supreme Assets Recovery, and they changed everything. 𝘌𝘮𝘢𝘪𝘭: 𝘴𝘶𝘱𝘳𝘦𝘮𝘦𝘢𝘴𝘴𝘦𝘵7 @ 𝘨𝘮𝘢𝘪𝘭 .𝘤𝘰𝘮 𝘖𝘳 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩: + 44 73 -88 -69-79-58 Their team of professionals was relentless in recovering my funds. Their expertise, persistence, and support brought me out of what seemed like an impossible situation. I’m incredibly thankful for their help—highly recommend them to anyone needing fund recovery services!”

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Posted 4 months ago

“I lost so much and was really devastated, I had to seek help until I was directed to Mr. Sharon O'Neil and his Recovery company and Foundation that helped me to recover all the money I had lost. It was really worth it. I will be happy to share my experience with anybody, you can also connect with him for help and assistance for a successful and secured investment without any loss of funds. mail him SHARONRECOVERINGEXPERTS @ gm ail . co m”

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Posted 4 months ago

“Website totally full of lies. Its been 5 days and haven’t got my check. I won’t recommend anyone”

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Posted 4 months ago

“This website is absolutely unreliable , don’t believe what you read that they will get a report to you in a day absolutely incorrect, and way over priced ! Have them all my details and proof of identity in 6 different forms of ID and they still couldn’t get it right !!! Go with another company”

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Posted 4 months ago

“Being treated like a criminal 5 documents stating my middle name is MARIA, including my mothers death certificate RIP 2024 and her Will. I only have one document that has Mary, in my culture Maria is Mary, I get called both. So why is it I have a document from Australian Criminal Intelligence Commission that Acknowledges my primary middle name is MARIA and Alias being MARY! Of which I have previously sent to Checked.Com. How is it only (1) document with Mary is such a big issue? I’ve provided numerous documents with middle name being Maria and as mentioned in my culture Mary or Maria are the same.”

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Posted 6 months ago

“Even though I discontinued my police check, the fee is still showing as ‘pending’ in my bank account- rip off”

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Posted 9 months ago

“Slow, asking for far more ID than is needed. Paid for fast return - 1hour. That was 3 days and about 20 emails / texts ago. They ask for so much extra info, signatures... and then didn't like my signature which has to be digital and match the one done on paper from passport / drivers lic. Such a pain in the .... slow, asking for far more info than the nsw police do for the same thing. I would never use them again.”

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Posted 11 months ago

“Oliver rang me back in a timely manner, was pleasant and exceeded my expectations for the call. He listened well, progressed the issue and got a police check result within moments. It was it was extremely helpful to speak with him, and his confidence in the process, reviews and other problems/resolutions made me happy to have spoken with him in person. Online chat, when people are multi-tasking, is inefficient and inspires little confidence. It’s a problem for checked to address: trying to limit customers to online chat damages confidence in checked and its processes. You’ve asked your staff to divide their time between different tasks, and it shows. It damages confidence in checked’s capabilities and customer service. Thank you Oliver - have a lovely week.”

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Posted 11 months ago

“Fast service, so easy to use! Help if you need it!”

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Posted 1 year ago

“Great service by everyone involved in the processing. Luc, Isabella and Tino were very prompt in doing their parts in the processing. Paid $75.00 for the service, and it is fully worth it. There is also a AFP online site which says a processing time of 15 days. for a fee of $55.00. My application was processed within 24 hours.”

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Posted 1 year ago

“5 Starts = Great service Excellent service from checked support team.”

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Posted 1 year ago

“I was forced by Mable to use this company even though I had a perfectly legitimate and current police check done with another company I regularly use (Mable won't accept any other companies now). Mable told me that this check could be used anywhere which is fine if you actually received your copy. So one year on, I need it for another company, wasn't sent my copy originally and I have searched emails, downloads and documents; emailed them to ask for my copy to be told after three months they can't assist due to government regulations. So looks like I'm going to have to pay all over again to get one via my original preferred company. It should have been valid for three years. Waiting to see if Mable can provide me a copy of MY certificate. Don't understand why Mable will only accept this company unless it's a side spinner for them financially. Feels scammy and removes your choice and control.”

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Posted 1 year ago

“Quick response and solved my problem within no time”

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Posted 1 year ago

“I found the checked team to be thorough professional polite and precise I would like to thank Challice Isabella and Jett for being just awesome”

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Posted 1 year ago

“It took a while to process my application and my emails were getting sent back and forwards without identifying the problem. After requesting a call back from checked support team, Oliver contacted me and was very helpful and was able to complete the process asap.”

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Posted 1 year ago

Checked.com.au is rated 4.8 based on 448 reviews