Chendom Reviews

Name: Chendom
Rating: 3.88

3.9 Rating 253 Reviews

70 %

of reviewers recommend Chendom

Company Reviews

Product Reviews

325

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0793544033

Email:

support@chendom.com

Location:

150 Mountain Ave, Hackettstown, NJ 07840
07840

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was just a perfect gift to give. My Bf loved it. Great quality, good price. Recommend this to anyone!!”

Chendom 5 star review on 29th December 2020

Helpful Report

Posted 3 years ago

Hi Nancy! thanks for your feedback. Hope we have more chance to bring you our best items in the nearest future. Best wishes!

Posted 3 years ago

“A wonderful gift for daughters! Arrived on time, well packed! Also the price is good”

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Posted 3 years ago

Hi Darwin! Thank you so much for your awesome feedback. We're so happy to hear that you feel satisfied with our product. We always try our best to bring the best items for our customers. Your feedback is a great effort for us to try more in the future. We hope to have another chance to bring the best items for you at the nearest time. Take care and best wishes!

Posted 3 years ago

“Turtle Galaxy necklace Very poor quality - especially the chain. The 100% Happiness guarantee is worthless - they only refund for damaged goods. Buyer Beware! No Country of Origin shown but they claim their products are "made in America by working moms". Perhaps engraved products are personalized in America but not the actual product. The box, however, is clearly marked Box Made in America.”

Helpful Report

Posted 3 years ago

Thanks for your review. We make sure that our product was made in the USA. And we tried to process at a reasonable price for you. About the policy refund, our policy is to offer 100% refund only for defective/broken products. But the necklace you receive has no errors in design. We do sincerely apologize for any inconvenience. Thank to your feedback, we can improve our product better in the future. Best wishes!

Posted 3 years ago

“I have tried twice to email your company to request confirmation that ORDER CD#5954 has shipped and will arrive by Christmas. There is never a reply to my emails. There is no phone number. PLEASE REPLY and confirm shipping. I will otherwise dispute the charge to my credit card and have it removed. Thank you.”

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Posted 3 years ago

Hi Elizabeth. We sincerely apologize for any inconvenience caused. We checked your order carefully. We contacted and responded to your problem via email. Hope you understand for us!

Posted 3 years ago

“I have received my product and it is not what I ordered at all. I have sent two emails and I have yet to get response from you! I want to return my item and get my money back!”

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Posted 3 years ago

Thank you so much for your feedback. We sincerely apologize for any inconvenience caused to you. We received your email and responded it immediately. Please check your inbox and reply to me as soon as possible. We will solve this problem for you. Please don't worry. Looking forward to hearing from you. Stay safe and best wishes!

Posted 3 years ago

“In reference to order CD3222, I have tried to notify you that the wrong item was sent to me. I still need the Cane Corso V2 Bangle braclet (silver) that I ordered on 30 Nov. If I do not hear back I will contact my credit company and file a dispute regarding not receiving the item I purchased.”

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Posted 3 years ago

“WHERE IS MY ORDER????#3422”

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Posted 3 years ago

We checked your order.We would like to let you know that your order has been completed and shipped out. You will receive it today. Your tracking number of USPS is 9400111202555891951385. Please don't worry. Here is your tracking link:https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9400111202555891951385. Thank you and hope you will receive it soon.

Posted 3 years ago

“I have emailed trying to figure out about an order i placed to see if it was going to arrive before christmas. I am a very patient person and understanding just would love to hear what the solution is. Want to change my rating”

Helpful Report

Posted 3 years ago

Thanks for your feedback! We checked your order now is on its way to your adderess. Here is your tracking number:9400111202555877749258.The tracking link for your update:https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9400111202555877749258. We signed up your email on the website to get updated. When new tracking activity is available, you'll get notifications. Please don’t worry you will receive package soon.

Posted 3 years ago

“There is no support. Support begins with a way to make contact and replying. Chendom Store does neither. Nowhere on their website does a contact phone number appear. Chendom Store does not reply to e-mails sent to them. I have tried to no avail. I made a purchase recently and since then Chendom Store has disappeared. There's been zero communication from Chendom Store. Are they hiding something ? Doing something illegal ? How does Chendom Store expect to stay in business or be profitable if you don't have a phone number appear ANYWHERE ! ! !”

Helpful Report

Posted 3 years ago

Hi Martine, Thanks for your review. We sincerely apologize for any inconvenience caused. We checked all our email inboxes but we have not received any email from your email address. If we receive the email, we will response around 24 hours. We are so sorry we just use email to support our customer, we make sure that our company is legal, we always want to bring customers the most satisfaction, Hope you can understand for us just use email for contact if you have any problem let us know soon to solve for you. Thank you!

Posted 3 years ago

“I ordered 2 items 27th of Nov. Ive received 1 item. My 1st issue is Twice I have filled out the contact Chendom form. And yet No reply. I can not seem to contact this company! I have no info on my other item ordered yet charging my credit card was not a problem for them. I can understand if there is a delay for some reason, BUT CAN SOMEONE TELL ME WHATS UP WITH MY ORDER, how to contact you, Chendom and aside from the form ive done 2x already. If I have no response or item in 1 more week, I will have my credit card company take their charge off.”

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Posted 4 years ago

Hi Sandy, Thanks for your review. We sincerely apologize for any inconvenience caused. We checked all our email inbox but we have not received any email from your email address. If we receive the email, we will response around 24 hours. I would like let you know that your order #2848 was devided into 2 packages. The both of packages were delivered successfully to you, 1 on Dec 5th and 1 on Dec 12th. Hope you got them. We will send you an email to confirm about your order clearly. Best wishes!

Posted 3 years ago

“Chendom charged my discover card for a gift I never received. They said they were having trouble with billing on that card. So I liked it so much I went back to charge it on a different card at a later date. But they went in and chrgd my discover card anyway. Still have not received refund or even acknowledgement. Very disappointed.”

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Posted 4 years ago

“Great packing and product. HIGHLY RECOMMENDED!!”

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Posted 4 years ago

Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! Come back and see us soon, Alexandro!

Posted 4 years ago

Hi Alexandro, thanks for your feedback. We are so happy to receive your compliment. Hope we have more chance to bring you our best items in the nearest future. Best wishes!

Posted 4 years ago

“Well made. Great Design. Love It.”

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Posted 4 years ago

Chendom is rated 3.9 based on 253 reviews