Bryght Labs - ChessUp Reviews

Name: Bryght Labs - ChessUp
Address: 9113 W 156th Pl, Overland Park, Kansas
Rating: 4.31

4.3 Rating 303 Reviews

82 %

of reviewers recommend Bryght Labs - ChessUp

4.3

Based on 303 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	6 - 12 Hours

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Bryght Labs - ChessUp 5 star review on 27th June 2023

Jennifer Ebersold

Bryght Labs - ChessUp 5 star review on 29th December 2022

Mickael Cobut

Bryght Labs - ChessUp 4 star review on 10th December 2022

Erwin Liwanag

Bryght Labs - ChessUp 5 star review on 2nd December 2022

Adam Kenney

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The ChessUp board it very good with there being the occasional issue with calibration but this is usually fix but just turning the board off then on again.”

Helpful Report

Posted 2 years ago

“Works perfectly out of the box. Loving the ability to have visual cues to improve my game. Great product, highly recommended for beginners or those wanting a compact travel friendly computer chess board”

Helpful Report

Posted 2 years ago

“I am an average chess player (ELO 1300-1400). This board has exceeded my expectations in all aspects: 1. Build Quality 2. Playability 3. Design and Packaging Considering the price, this board is extremely undervalued in the market, without factoring in the insanely good AI technology. Aside from the actual board, the customer service from Jeff at Bryght Labs has been professional, prompt and transparent. Jeff was able to communicate efficiently and effectively regarding the delivery of my board to Melbourne, Australia and I cannot be happier. The team and the ChessUp board are amazing!”

Helpful Report

Posted 2 years ago

“Best on market compared to similar products by far !!! it is especially good for kids!!!, but app still needs considerable work, board is not fully functional without phone app, ai for app makes mistakes especially on higher levels, for example the AI did not move out of check then game aborted after freezing; taking back moves can also be tricky because if the board and phone app get out of sinc, sometimes the game cannot be restored/gets frozen and game has to be aborted , overall 5, because technology has far surpassed the competition!”

Helpful Report

Posted 2 years ago

“It’s very cool and interesting. Works mostly as intended, sometimes a move won’t register correctly but that only happened once or twice”

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Posted 2 years ago

“Great chessboard, I'm excited for when they add chess.com integration.”

Helpful Report

Posted 2 years ago

“To the Bryght Labs team and Jeff, thank you so much! After a long wait, I finally received my chessboard. My almost 6-year-old daughter was even more excited than me! We immediately played our first game and were able to explain the basics nicely to her. Using the color LEDs, she knew which steps she could and couldn't take, which were bad and good steps. So fast, that she managed to put me in check a few times (although I let her win, I was always surprised). It's a beautiful chessboard and beautiful technology and I look forward to the progress of the iOS app. Currently, it is not 100% working and I am sure that these bugs will be fixed soon. Anyway, even though we're a year late, with a lot of patience from the backers and your efforts, I give you a 10/10! To the backers who still have to wait for their boards, be patient, it's definitely worth the wait! Again, many many thanks!”

Helpful Report

Posted 2 years ago

“Love the board, exactly what I’d imagined. The features present beautiful new perspectives and new learning tools to the game of chess. The only downside I found is the plastic material that constructs the board, I wish it was something a little more sturdy but this knit picking at best. -Thanks Jordan”

Helpful Report

Posted 2 years ago

“I really like the board! The board is working really well for me and it's a great experience in itself. There are a few problems I have with the app. 1. It is not obvious how I can set up and play from a custom position on it 2. I do not like that I have to only play such wide ratings ranges on Lichess (+-500 elo). This makes it feel harder to get a game closer to my skill range 3. I would love chess.com compatibility because it is where I prefer to play. 4. I am getting a bug where it is not showing that my opponent has resigned 5. I get a bug where it says I am receiving assistance. This happens after I check my opponent's rating in the app during a game”

Helpful Report

Posted 2 years ago

“So far so good chess up is very good I’m a rated player so I’m used to strong AI got some wins but a lot of draws against the computer I like it so far have not played online yet let you know later.”

Helpful Report

Posted 2 years ago

“The chessboard is excellent, I am having trouble creating an account and adding the firmware to the board.”

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Posted 2 years ago

“It doesn't do much yet.”

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Posted 2 years ago

“Occasionally the board will not allow you to move and get stuck. Sometimes resetting the last piece moved helps, but I find myself sometimes having to shutdown and restart mid game. (I did calibrate my board each time before playing.) Also on online games via lichess the board doesn’t recognize resigning from the opponent. You have to resign yourself and hope your opponent actually resigned. Beyond these few minor issues, I really love the board, and can’t wait to teach my daughter how to play on it. I hope the lessons grow to include opening theory training. Right now all of the lessons are beginner level.”

Helpful Report

Posted 2 years ago

“The board is great, minor issues with registering touches that aren't happening, but recalibrating (though an inconvenience because you have to clear the board and set back up) seems to fix those issues. I do wish that higher levels could be chosen without the app since the app is so buggy. Speaking of the app, it crashes when I try to load the game, it doesn't retrieve games played on the board that weren't initiated through the app, and if I do start a game in the app to play against AI, it crashes about half of the time. Not to mention there are a lot of features that were advertised that aren't part of the app/board yet. Add those features and fix the app and I will recommend this board to everyone I know, but as it currently stands I would recommend that people hold on to their money and hope that the issues are fixed and promised features added.”

Helpful Report

Posted 2 years ago

“Board is awesome. Pieces are high quality. Once the Android app is complete and the features promised are available, also the board and pieces have lasted 5ish years, then ChessUp will have earned and delivered 5 stars. Keep it up Bryght Labs, we believe in you!”

Helpful Report

Posted 2 years ago

“I have a lot of respect for your team having to work through all the supply chain issues and android issues while maintaining a positive attitude. Not an easy task. I was very happy with the board and pieces. The professional packaging set a high bar. The only issues are the lack of a complete Android solution and the lack gambit openings. I can't seem to force a King's Gambit on any setting. The board AI seems a little weak but the app compensates for it. Hope the built-in AI gets stronger over time. Still waiting for my checkers to ship.”

Helpful Report

Posted 2 years ago

“While the product meets and exceeds my initial expectations, the software side of the board has been greatly hindering my ability to play at all. The firmware updates have never finished for my board and the ChessUp App seems to crash and bug out consistently. Hopefully they can fix it sooner than later before I forget that I own the board.”

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Posted 2 years ago

“Your chessboard has such a pungent chemical smell that we could not keep it in the house. I would like to return it if possible. Thanks”

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Posted 2 years ago

“It works better than expected. I'm excited for the app to update more to try out puzzles and the lessons. Only complaint which isn't that big of a deal is I like to leave my chess board out with the pieces already placed. Unfortunately with the board it doesn't calibrate when you turn it on like that have to be a clear board then place the pieced. Either way great board have been enjoying chess more than ever with it pieces and board feel solid and high quality all of my friends also ate really impressed by it and they don't play but the board is changing that. This is the future of chess”

Helpful Report

Posted 2 years ago

“I love my ChessUp board! The app (Android) has some teething issues that I know the team will resolve in the coming months, but the quality of the board itself is outstanding and it functions so well. I look forward to many games of chess on my ChessUp board!”

Helpful Report

Posted 2 years ago

Bryght Labs - ChessUp is rated 4.3 based on 303 reviews