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Chewy.com Reviews

3.7 Rating 577 Reviews
B
Happiness Grade
Read Chewy.com Reviews
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Phone:

800-67-CHEWY (672-4399)

B

Delivery - Fast

77.78%
Industry Average
The packages said they were delivered by the delivery company but were not.
posted 3 years ago - Anonymous
This company, by far, exceeds any online company I have dealt with. They care about your pets, customer service is excellent, returns/refunds never a problem. Delivery during the peak of COVID was a little longer, however, they are back on track with fast delivery. I recommend this company a thousand times over. You can never go wrong with Chewy.com.
posted 4 years ago - Jodie Sammartino
I have ordered from Chewy multiple times, with no problems. Fast, quick delivery. My last order was not packed well. My kitty litter apparently smashed the case of Sheba wet food and broke several open and made a mess. I contacted customer service to let them know so they could make sure to pack it better the next time. They sent me a replacement case of the Sheba food, and it was here the next day. Amazing customer service!!
posted 4 years ago - tgmaier
Always a quick delivery. Nothing better than not having to go to the store to carry home a 40 pound bag of cat litter!
posted 4 years ago - Michael
These guys are the best! Super fast delivery, great prices and product selections. I've been ordering American Journey, which is a Chewey exclusive, and both my cats love it, which is miraculous! Thank you Chewey!!!!
posted 4 years ago - Star
LOVE Chewy! I have multiple rescue cats and go through ALOT of food and litter. Never have had an issue with products and delivery is REALLY fast! Usually in less than 3 days!
posted 5 years ago - Kristine Sandra Ruprecht
I have been shopping with them for a few years now. Great service and quick delivery. I also wanted to do a shout out to Aaron to say thank you for the flowers. Duke's passing has been tough, but the flowers helped bring some sunshine into our house. Thanks again.
posted 5 years ago - Deanne Palmer