“I ordered two items and one of them is size M and perfect fit for my wife, the other item is same size but my wife could not get into :). Items are quality build but on one of them size did not work.”
“I received my order but the shoe is one number smaller thus size 37. i wear size 38 Europe
But i have searched on your website where i can return and get my size to no avail”
“Poor quality items with NO REFUND/RETURN. The returns info on their web is all lies. I couldn't even return shoes that were too small (they got the sizing wrong). They owe me money. SCAM! I don't believe that their positive reviews are legitimate. DON'T BUY”
“I wish there was negative stars I had to return jean’s which were large and did exactly as instructed and had to pay $27.00 to return them and they don’t acknowledge the return and I’ve emailed for over a month now and again asking me the same information three times and still nothing sent back in a medium Do not buy from this company Horrible horrible customer service and I’ve spent double now on the jeans which I still don’t have I will have to file a complaint with PayPal”
“Sadly, I need to exchange everything in my order for a size smaller. I didn't realize they run big...plus the Jean material is stretchy...I may need 2 sizes down.
It's frustrating have to mess with returns. Everything I order from Shein, fits perfectly.”