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The items are not true to size. The item I bought were xxl but actually like lg. the refund is hard to get first I couldn't find how to do it. Then they wanted me to pay shipping to get a refund or 10% off or some $5 coupon ridiculous.
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posted 1 week ago
- Anonymous
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It was my first time ordering thru them and they took forever to get back to me in order for me to do a return of some of the items. Then they came back and said the 14 days window had closed and I was not eligible for a refund. I should not be punished because their customer service dept takes so long to respond back.
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posted 1 month ago
- Anonymous
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The sizes don’t fit and I have a hard time returning my order for a refund. What’s your address?
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posted 1 month ago
- Louise Andrews
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Ordered two identical shirts, but they were not made/fit the same. Not bothering to send it back because last time I sent something back you never gave me a refund after several emails. You just ghosted me. Terrible customer service.
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posted 2 months ago
- Anonymous
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Sizes were wrong and when I tried to return the items they will not give me the full value of the items I purchased saying I have to pay for return shipping so they will only give me a 10% coupon instead. Ridiculous! I will never purchase from them again! If something is wrong with item, they won’t refund you the money you paid! That’s the problem with buying from foreign companies!! Never again!
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posted 3 months ago
- Anonymous
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sent me one item but charged me for 2!!! I have been trying to return the one item because it's too small and they first offered me a 10% partial refund and I could keep the item, that doesn't fit! Told them no I wanted a refund and I wanted to return the item.
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posted 3 months ago
- I.Sales
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I reached out telling them I wanted to return it and get a refund, they offered me a 5% coupon on another item and keep the coat- REALLY?? Then it took them over a week to get back to me regarding a refund.
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posted 3 months ago
- Karyn Forbush
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Too small, I need to return it for a full refund.
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posted 3 months ago
- Allison Puls
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Horrible product and customer service
Want a refund. Tried
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posted 3 months ago
- ""
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Clothes run small and quality is very cheap. Shipping takes too long to receive. To return for refund is not worth the hassle to have to pay for shipping to return.
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posted 3 months ago
- Anonymous