Chilly's Bottles Reviews

4.6 Rating 5,971 Reviews

90 %

of reviewers recommend Chilly's Bottles

Company Reviews

Questions

Metrics

4.6

Based on 5,971 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 42%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

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I’m trying to buy a chilly’s bottle on line but it won’t accept my billing address!? Please can I contact you via phone?

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Asked by Elizabeth Rowlands (2 months ago)

Where can I find the email for customer support?

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Asked by Maria (10 months ago)

My Chilly container will is increasingly difficult to open. What can I do when it get's stuck?

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Asked by Sinead (11 months ago)

what is the annual revune

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Asked by tom george (1 year ago)

What are the diameters of the chilly bottle range? My current Chilly bottle will not fit into the cup holders of my new car. A 330ml coke can will just fit (6.62cm). I can not find dimensions for your range other than volume on your website.

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Asked by Catherine (1 year ago)

Hi, please can you help me. Do you still do orange matte chilli bottles size 750m1. Would require them to be branded with Lancashire logo on them. We purchased from you around 3 years ago. Lancashire Insurance. We would require 5 still, 5 sparkling written on the bottle with Lancashire logo. 10 extra lids also required.

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Asked by Janice Peterkin (1 year ago)

I have lost the top of My Flamingo bottle. How can a purchase one.

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Asked by Laura Morgan (1 year ago)

How do i contact Chilly Bottles by phone ?

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Asked by Joanne Chater (1 year ago)

Evri said they tryed to deliver my bottle but didn't even try how do i re arrange delivery again My order 40794610

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Asked by Joanne Chater (1 year ago)

The chilly coffee cup 2 range are very difficult to use as the twisting mechanism also links into a small circular lock underneath the cap. The circular device has a groove that can rotate to lock and unlock. I tried it and it help ease the twisting difficulty- why hasn’t this advice been put out as so many reviews are about the twisting cap that is very hard to turn. After 3-4 hot drinks my cup is easy now to twist. I bought it in march 2023.

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Asked by Sam (1 year ago)

I received a damaged product through a courier service but believe the damage was caused during packing. The support bot is worse than useless to describe the problem and make contact with the company. Does Chilly's UK operation have a telephone number or email address?

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Asked by Michael Plummer (1 year ago)

Hi I Have just Purchased your Chilly water bottle series 2 And I Cannot get the information leaflet from the bottle So it is not Usable. Not happy as it was very Expensive £36. From Corinne

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Asked by Corinne (2 years ago)

I brought my chilly bottle in hospital from one of there refill machine on the 9th of June. I wasn't able to use it as it had a very bad rust smell. I just want to return it for a refund.

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Asked by Julie Jackson (2 years ago)

Placed an order but no confirmation email

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Asked by Lisa (2 years ago)

How can i contact you ? I can not find any phone number ?

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Asked by Christina Pape (2 years ago)

How do I contact someone if the 'chilly bot' is not working? I have a faulty sports bottle lid , it makes squeaking noises whenever you drink from it. Also my original lid is broken with the head and neck part no longer fixed to each other.

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Asked by David Webster (2 years ago)

I brought my daughter a her 2nd chilli bottle for christmas and already it's not even 2 months old the rose gold coating is coming off on the lid? We know how to clean them as we have had chilli bottles before. Is it at all possible to get a new lid please.

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Asked by Natalie (3 years ago)

Is it possible to speak to someone please !

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Asked by John (3 years ago)

I have my chilly bottle since July of this year, I only have water in it and wash it out with hot soapy water, leave to air dry with lid off.....I have notice now that after completely drying off there is a black coating (small) on inside of bottle?? its not mould what could this be?

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Asked by Elaine Byrne (5 years ago)

I was very happy with my bottle initially but after 5 months it has stopped keeping water cold. Is a replacement lid needed?

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Asked by Sarah Trevelyan (5 years ago)

I've had my chilly bottle for around 2 years and just this week it has stopped keeping drinks hot. Please can you advise why this might have happened. Many thanks

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Asked by Lisa (5 years ago)

Help. My chillys bottle won't stay cold. It used to work wonder but not at more

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Asked by Sue Kwasnik (5 years ago)

im sure you,ll be fine

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Answered by katrina (5 years ago)

Had a 500ml Chilly Rose Gold bottle at end October 2018 as a Special Birthday Gift...used about 12 times for hot drinks...always kept in pouch and looked after..washed gently etc but suddenly outer skin gets hot and liquid inside gets cold...?anything I could do please?

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Asked by Val Brady (5 years ago)

I've just bought a Chilly bottle and want to know if you can put carbonated water in it?

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Asked by Paul (6 years ago)

I know it says four days to deliver, but how long on average did it take? Was it the full four days?

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Asked by Emily (6 years ago)

My new chilly bottle has a very strong metallic taste when I drink water from it. I’ve tried washing it a few times in soapy water but it hasnt helped . I was going to buy some more as presents for friends but not if the metal taste is still there.

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Asked by Jenny (6 years ago)

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Asked by Jenny (6 years ago)