Chilton Furniture Reviews

Name: Chilton Furniture
Address: 410 Payne Road, Scarborough
Rating: 4.88

4.9 Rating 961 Reviews

97 %

of reviewers recommend Chilton Furniture

4.9

Based on 961 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Chilton Furniture:

Chilton is a family-owned, Maine company dedicated to selling fine, wood furniture, all American-made. We are known for our Shaker-inspired designs, and also feature Arts & Crafts, modern and cottage style pieces in solid cherry, maple, ash, walnut, and quarter-sawn oak. We are also known for the quality craftsmanship of our custom work. Many of our pieces can be custom built to your specifications.

Much of our furniture is handcrafted in small Maine workshops, and we also work with boutique craftsmen in New Hampshire, Vermont and the Midwest, many of whom have been partners for decades. All of these cabinetmakers have a Shaker-like dedication to workmanship, function, and simplicity of line and form. All of Chilton’s pieces are built to our high standards, and a growing number are original, proprietary designs.

Visit Website

Phone:

866.883.3366

Email:

contact@chiltons.com

Location:

410 Payne Road
Scarborough
04074

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Chilton Furniture 5 star review on 18th April 2024

Dan

Chilton Furniture 5 star review on 10th April 2024

Terrance

Chilton Furniture 5 star review on 29th February 2024

Kathy

Anonymous

Anonymous // 01/01/2019

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“Everyone at Chilton from Sales in Freeport to Warehouse scheduling to Delivery people were genuinely friendly and helpful making sure all my questions pre and post order were answered and the delivery conformed to my schedule. I bought a bed and bedside table and am completely satisfied with the workmanship and style. I have two other Chilton pieces and returned for another purchase.”

Helpful Report

Posted 2 years ago

“Had a fabulous experience while visiting the store. Loved the place and the products - beautiful designs and craftsmanship. Ended up buying three small accessory items and having them shipped to my home in South Carolina. Everything arrived carefully packed and in pristine condition. Can't wait to get back to visit again!”

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Posted 2 years ago

“I have purchased many pieces over the years, beautiful furniture, delivery was professional, customer service is excellent.”

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Posted 2 years ago

“Exactly what we were looking for our rustic cabin. Each piece we ordered was exceptionally crafted and beautiful. This is furniture that you pass down. Well done Chilton!”

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Posted 2 years ago

“Two maple candle stands. We wanted a shelf added. The pieces came out beautifully. Nice job.”

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Posted 2 years ago

“Outstanding design and magnificent workmanship.”

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Posted 2 years ago

“A number of years ago, we bought a small chest with a drawer from Chilton Furniture. It was exactly what we wanted and we were delighted to have found it at Chilton. Recently, the drawer was not sliding easily and was difficult to close. I brought it to Chilton Furniture. The gentleman there accepted it and assured me that he could take care of it. One day later, we received a call from Eleanor who let me know that the drawer had been fully repaired and our cabinet was ready to be picked up. It now again works perfectly. We are very grateful to Chilton Furniture. My parting comment was that I was very glad we had bought our cabinet there and greatly appreciate the fine service that we received.”

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Posted 2 years ago

“Fantastic delivery men both times”

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Posted 2 years ago

“Chilton creates some of the finest built furniture in the US. They use Maine based craftsman to design, build and finish furniture that will last for a lifetime. I’ve ordered three different arrangements of furniture from Chilton. Each set was impeccably crafted, shipped and delivered. I bought a few live edge pieces that are unique and a conversation starter. I get rave reviews from my friends and associates on how beautiful, stylish, well-crafted, durable and finished my furniture is. Chilton has an excellent price point for the market they serve. They hold sales twice a year. Your furniture will likely be built exclusively for you, so you’ll need to wait for it to be made but it is well worth the time. Their shipping Manager Wanda is a gem.”

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Posted 2 years ago

“Chilton had the perfect dining table and chairs/bench for our setting. They were more than prompt getting all the pieces together. And they worked with us on a delivery time that worked perfect for us. Delivery was seamless and our new furniture fits perfectly. THANK YOU. So glad to buy local!”

Chilton Furniture 5 star review on 9th September 2022

Helpful Report

Posted 2 years ago

“I wanted two stools for my kitchen island. Hancock style. When I called to order them, the nice girl told me they had several in stock and I could pick them up anytime! My plan was to wait a couple of weeks, but one Sunday I was out and about, decided to drop in, just made it 2 minutes before they closed. She brought them from the stock room and they are beautiful! Came home and got rid of my two oversized clunky ones immediately.”

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Posted 2 years ago

“Chilton furniture is beautifully made and the staff is very knowledgeable and helpful. We love our Boston chairs...solid and comfortable.”

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Posted 2 years ago

“Great product--we love the coffee table and that it was personalized. Will be a family heirloom. The turnaround time was quite long but good things apparently come to those who wait! :)”

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Posted 2 years ago

Thank you so much for taking the time to share your feedback, we really appreciate it! We so are glad to hear that you are enjoying your new coffee table, and agree that it should serve you well for many years to come! We know the lead times can be long sometimes, but we are glad to see that your coffee table arrived on the early side of your quoted lead time. Please don't hesitate to reach out if there is ever anything we can do for you! Warmest wishes, The team at Chilton Furniture Co.

Posted 2 years ago

“Love the furniture, and everyone I interacted with was helpful and professional, including the two gentlemen who delivered my purchases. Thank you”

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Posted 2 years ago

“Our dune bed came 4 weeks earlier than expected - it’s beautifully made!”

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Posted 2 years ago

“We purchased 6 Harvest chairs in cherry and couldn't be happier with the finished (and delivered) product; they are as aesthetically beautiful as they are functional.”

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Posted 2 years ago

“The book shelf is lovely and well constructed. Everyone with whom I dealt at Chilton's was helpful and competent. The two delivery men arrived on time and even put on masks when they saw I was wearing one. I have bought several pieces from Chilton's and will continue to do so. Thank you for a stress free transaction and a beautiful product.”

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Posted 2 years ago

“Excellent service. Chairs in perfect condition although in my opinion, each should be wrapped considering the expenditure…”

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Posted 2 years ago

“From calling to explore pricing all the way through to delivery, each employee was knowledgeable, helpful, and kind. Our new bed frame and nightstands are absolutely beautiful! These pieces will become family heirlooms for sure.”

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Posted 2 years ago

“We have had good experiences each of several times we've purchased a Chilton product. Staff is knowledgeable and helpful. We appreciate the fact Chilton is an independent, local Maine company. We have recommended it to others and will continue to sing its praises.”

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Posted 2 years ago

Chilton Furniture is rated 4.9 based on 961 reviews