Chilton Furniture Reviews

Name: Chilton Furniture
Address: 410 Payne Road, Scarborough
Rating: 4.88

4.9 Rating 955 Reviews

97 %

of reviewers recommend Chilton Furniture

4.9

Based on 955 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Chilton Furniture:

Chilton is a family-owned, Maine company dedicated to selling fine, wood furniture, all American-made. We are known for our Shaker-inspired designs, and also feature Arts & Crafts, modern and cottage style pieces in solid cherry, maple, ash, walnut, and quarter-sawn oak. We are also known for the quality craftsmanship of our custom work. Many of our pieces can be custom built to your specifications.

Much of our furniture is handcrafted in small Maine workshops, and we also work with boutique craftsmen in New Hampshire, Vermont and the Midwest, many of whom have been partners for decades. All of these cabinetmakers have a Shaker-like dedication to workmanship, function, and simplicity of line and form. All of Chilton’s pieces are built to our high standards, and a growing number are original, proprietary designs.

Visit Website

Phone:

866.883.3366

Email:

contact@chiltons.com

Location:

410 Payne Road
Scarborough
04074

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Chilton Furniture 5 star review on 18th April 2024

Dan

Chilton Furniture 5 star review on 10th April 2024

Terrance

Chilton Furniture 5 star review on 29th February 2024

Kathy

Anonymous

Anonymous // 01/01/2019

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“I was absolutely thrilled to get my Tappan shaker rocking chair. It is just beautiful - a real heirloom to hand down to my children and grandchildren. The cherry is gorgeous and the chair is sturdy and extremely well built. It is a treasure!”

Helpful Report

Posted 3 years ago

“Item was delivered on time and with no issues. Delivery staff were considerate, cautious, and professional. Superb quality at an appropriate price. Have purchased multiple items from Chilton with consistently superior customer service.”

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Posted 3 years ago

“Love the Shaker look and ME craftsmen. Apart from the wait to get it, our writing table is proving a wordy addition to our den.”

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Posted 3 years ago

“The Penobscot sleigh bed and night stands are wonderful, excellent quality and exactly what I wanted. The white glove delivery service went above and beyond to get my new bedroom set to me despite 75-100mph wind gusts going through Nebraska to get here to Denver.”

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Posted 3 years ago

“We are thrilled with our new table and chairs! The quality is superb, it's exactly as promised.”

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Posted 3 years ago

“Door is not completely straight, but otherwise good quality”

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Posted 3 years ago

“It’s beautiful piece and the chilton folks were Great to deal with both on the ordering side and the delivery side. Really happy with this furniture!”

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Posted 3 years ago

“I just took delivery of a dining table, six chairs and a china hutch. Beautiful, well-made furniture (well worth the price) and a very pleasant buying experience. Including the sales representative, the delivery coordinator and the white-glove delivery guys The showroom in Freeport is a great place to visit to see displays of their furniture. The sales people are very informed about their products and prices The delivery coordinator handled every detail in a professional and courteous manner I chose the delivery method where they put the furniture in my dining room. The Chilton delivery guys wore masks and sanitized their hands before and after the delivery”

Helpful Report

Posted 3 years ago

“From the showroom, ordering and working with sales people online, and delivery of finished products I was very impressed by the level of detail and organization; especially given the challenges of covid protocols. Highly recommend”

Helpful Report

Posted 3 years ago

“We had a experience with Chilton! We had a helpful phone call with an associate after we found the piece we wanted online. It was easy to order and book a delivery. The delivery team had great communication and worked to quickly set up our new bed. The look and quality are excellent -- it was a great experience that we hope to repeat with another piece soon!”

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Posted 3 years ago

“We love our sideboard. It was well worth the wait. It is looks beautiful in the spot we have for it. Thank you again”

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Posted 3 years ago

“Excellent delivery services”

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Posted 3 years ago

“This was my second order with Chilton Furniture and it was another very positive experience!”

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Posted 3 years ago

“The Shaker Writing Desk I ordered was just as advertised. It was easy to assemble, sturdy, the craftsmanship is outstanding and the color is perfect. The only thing that disappointed me is the lack of rail guides on the two drawers, which allows the drawers to tip downward and nearly fall out when opened fully. As a piece of custom-made furniture, I thought rail guides would be standard. The customer service I experienced was excellent! Questions about products were answered in a timely manner and my sales representative was very attentive and courteous. I plan to purchase more furniture from Chilton and would gladly recommend them to family and friends.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to share your feedback, we really appreciate it! As we mentioned in the email we sent, we are very sorry that you felt the construction of the drawers was not what you had expected. We have updated the description on our website to be more clear. Thank you very much for bringing this to our attention. We hope that you will enjoy your new desk, and that you feel our proposed solution is appropriate. Please let us know if there is ever anything we can do for you! Warm wishes, The team at Chilton Furniture Co.

Posted 3 years ago

“Absolutely love our new kitchen table. Very well made and great quality. Excellent customer service and delivery experience. Will order from Chilton again”

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Posted 3 years ago

“I love my new arm chair, which I was able to walk in and buy. Service at the Freeport store was smooth and COVID precautions were followed.”

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Posted 3 years ago

“The team at Chilton made the entire experience exceptional. The sales team was helpful in confirming our order and working with with the builders to establish the timeframe for completion and provided updates throughout the process. The installation team was courteous, timely, and careful. The pieces themselves are just perfect in our master bedroom. Five stars across the board.”

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Posted 3 years ago

“Very happy with my purchase of my Shaker Computer desk. Hav also bought several chairs in the last few years. Love your product line. Everyone I've dealt wither very personable. Response time is outstanding. Thank You..”

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Posted 3 years ago

“I am so pleased with the candle stand I purchased. It is a beautiful item, and the Chilton team could not have bee more helpful in helping to select and ship the item. I look forward to purchasing other items from Chilton in the future.”

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Posted 3 years ago

“We love our cherry saddle stool! It is, without doubt, the most comfortable stool I have ever sat in. The cherry wood and satin finish are beautiful.”

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Posted 3 years ago

Chilton Furniture is rated 4.9 based on 955 reviews