Chilton Furniture Reviews

Name: Chilton Furniture
Address: 410 Payne Road, Scarborough
Rating: 4.88

4.9 Rating 955 Reviews

97 %

of reviewers recommend Chilton Furniture

4.9

Based on 955 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Chilton Furniture:

Chilton is a family-owned, Maine company dedicated to selling fine, wood furniture, all American-made. We are known for our Shaker-inspired designs, and also feature Arts & Crafts, modern and cottage style pieces in solid cherry, maple, ash, walnut, and quarter-sawn oak. We are also known for the quality craftsmanship of our custom work. Many of our pieces can be custom built to your specifications.

Much of our furniture is handcrafted in small Maine workshops, and we also work with boutique craftsmen in New Hampshire, Vermont and the Midwest, many of whom have been partners for decades. All of these cabinetmakers have a Shaker-like dedication to workmanship, function, and simplicity of line and form. All of Chilton’s pieces are built to our high standards, and a growing number are original, proprietary designs.

Visit Website

Phone:

866.883.3366

Email:

contact@chiltons.com

Location:

410 Payne Road
Scarborough
04074

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Chilton Furniture 5 star review on 18th April 2024

Dan

Chilton Furniture 5 star review on 10th April 2024

Terrance

Chilton Furniture 5 star review on 29th February 2024

Kathy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality is good, however a 13 week turnaround is simply too long, especially when you consider the size of the product ordered, 2 small bookcases. I plan to continue updating my home but will choose another retailer to help me furnish.”

Helpful Report

Posted 5 years ago

Nick, Hi and thank you for your feedback. We are glad to hear you are happy with the quality of your new furniture, but sorry to hear that you were disappointed with the build times. Over the last five years, we have prioritized local production. We are happy with the quality of the results, but it has resulted in longer lead times for our Maine builders. The good news is that our builders have hired 4 full-time craftsmen and 1 part-time craftsman and lead times are starting to accelerate, and we will continue to work on it. We also have a growing collection of in-stock items so we hope you will consider giving us a second look. Thank you again and sincerely, Chilton Furniture Co.

Posted 5 years ago

“The team here really cares, and I am able to find locally-made wood furniture that is built to last and at a reasonable price. There is just no other furniture store around where I can find that. I love shopping here.”

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Posted 5 years ago

“Very happy with our purchase of the Prouts Neck dinning table and Monhegan black leather chairs.”

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Posted 5 years ago

“My new counter stools are so well made and provide very comfortable seating. I love that the seat swivels because it makes it easier to get seated at the counter. They match my kitchen cabinets perfectly!”

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Posted 5 years ago

“Visiting the showroom is a great experience. Dennis is just so knowledgeable and helped me pick out another fine piece of quality furniture.”

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Posted 5 years ago

“WE bought two night stands and they are perfect in our space. Takes a while to get handmade items, but it’s well-worth it.”

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Posted 5 years ago

“Good customer service. Thanks for going the extra step to find me the table on clearance.”

Chilton Furniture 5 star review on 9th September 2019

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Posted 5 years ago

“Great store, staff very helpful.”

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Posted 5 years ago

“We appreciate the Shaker design and furniture construction by local craftspeople. The two cherry SPINDLE arm chairs with maple that we ordered are quite elegant.”

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Posted 5 years ago

“Love it. It's beautiful.”

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Posted 5 years ago

“My Bangor nightstand is exactly what I hoped it would be. It is beautifully made, the finish is perfect, and it was ready when expected! I'm really happy with this piece. Thanks to all!”

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Posted 5 years ago

“What started as a somewhat spontaneous purchase of two became five - these chairs are the right balance of solid without looking heavy, lovely without looking fancy, and the right amount of elegance. They have aged nicely, too. Very pleased!”

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Posted 5 years ago

“Chilton's was so easy to work with, very accommodating in creating custom designed night tables. The work was completed earlier than expected and the finished product looks perfect in our guest bedroom, Price was very fair for custom work.”

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Posted 5 years ago

“I purchased this desk, bookcases and a filing cabinet almost 8 years ago. I had the desk customized for bilateral hanging files, and after many years of use, I am delighted to say that the desk and other items still look beautiful. From order through to delivery, the staff of Chilton's and the white glove delivery company were a pleasure to work with. Thank you!”

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Posted 5 years ago

“Well worth the wait. I ordered eleven pieces from Chilton about four months ago. They were very clear about the fact that the furniture would take about twelve weeks (or more) to arrive. The arrangements for delivery were great! I was called, a time arranged, and the delivery men were prompt and professional. They even put the new mattress on the bed! Thanks, Chilton. We love your furniture!”

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Posted 5 years ago

“Wonderful spacious show room. The staff are very helpful. Always a pleasure to shop for quality furniture at a reasonable price.”

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Posted 5 years ago

“Started out on a low budget, and every year replaced a cheap piece of furniture with a Chilton's cherry wood piece. Now I have lots of Chilton's and it lasts forever, or as long as I do. My new Kenzai stool is perfect for my small kitchen. It's the right height to sit on while I paint gnomes.”

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Posted 5 years ago

“I have bought several items from Chilton and have never been disappointed. They worked with me to customize the table and it arrived in perfect condition.”

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Posted 5 years ago

“We purchased a new bedroom set in spring of 2019, queen size bed, dresser and 2 bedside drawer pieces. Quality is excellent! We were warned it could take up to 4 months but it came a bit quicker than expected. Delivery guys were awesome, quick but attentive and considerate. A great experience all in all!”

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Posted 5 years ago

“We love our table and also the small flower piece. The staff was very friendly and helpful. Richard and Karen Butler”

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Posted 5 years ago

Chilton Furniture is rated 4.9 based on 955 reviews