Chilton Furniture Reviews

Name: Chilton Furniture
Address: 410 Payne Road, Scarborough
Rating: 4.88

4.9 Rating 955 Reviews

97 %

of reviewers recommend Chilton Furniture

4.9

Based on 955 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Chilton Furniture:

Chilton is a family-owned, Maine company dedicated to selling fine, wood furniture, all American-made. We are known for our Shaker-inspired designs, and also feature Arts & Crafts, modern and cottage style pieces in solid cherry, maple, ash, walnut, and quarter-sawn oak. We are also known for the quality craftsmanship of our custom work. Many of our pieces can be custom built to your specifications.

Much of our furniture is handcrafted in small Maine workshops, and we also work with boutique craftsmen in New Hampshire, Vermont and the Midwest, many of whom have been partners for decades. All of these cabinetmakers have a Shaker-like dedication to workmanship, function, and simplicity of line and form. All of Chilton’s pieces are built to our high standards, and a growing number are original, proprietary designs.

Visit Website

Phone:

866.883.3366

Email:

contact@chiltons.com

Location:

410 Payne Road
Scarborough
04074

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Chilton Furniture 5 star review on 18th April 2024

Dan

Chilton Furniture 5 star review on 10th April 2024

Terrance

Chilton Furniture 5 star review on 29th February 2024

Kathy

Anonymous

Anonymous // 01/01/2019

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“Chilton furniture far exceeds expectations. Beautifully made. I have purchased a bedroom set and a sofa console table and couldn't be more pleased.”

Helpful Report

Posted 2 years ago

“Locally made and sourced furniture true to the finest New England craftsmanship. Heirloom pieces will last through the years. I was given 10 percent off the sales price but would have gladly paid full price.”

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Posted 2 years ago

“We have purchased many pieces from Chilton over the years, including several that needed custom sizing and design. We have ALWAYS been delighted ~ two dressers, a custom dining table, custom stools, a child’s rocker ... all beautiful and the finish on the dining table is still beautiful after many years.”

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Posted 2 years ago

“Haven’t used it much yet but it looks exactly as anticipated. Beautiful wood, simple lines. Delivery experience was exceptional!”

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Posted 2 years ago

“Our new table, chairs, step stool, and barstools are beautiful! So happy with them all. The delivery was excellent and our new furniture looks beautiful in our new kithchen!!”

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Posted 2 years ago

“Outstanding quality & amazing customer service throughout. We tried to schedule and had to cancel pick-up twice and the third time, we were not quite going to make it before the store closed and an fantastic employee waited a few minutes extra for us. We were so appreciative - she went above & beyond! ⭐️⭐️⭐️⭐️⭐️”

Chilton Furniture 5 star review on 27th June 2022

Helpful Report

Posted 2 years ago

“High-quality materials and workmanship. Appreciate the craftsperson signing and dating his work. Kudos Bramm. Telephone and internet communications were smooth and easy. Never placed on hold. Not once. Answers to questions were direct and definitive. Shipping costs a disincentive for small orders, but the shipping itself was flawlessly executed and personable.”

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Posted 2 years ago

“Lovely shaker bed, looks great and is well made. Delivery and set up was early, really nice guy. All good, would definitely recommend.”

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Posted 2 years ago

“I'm a longtime Chilton customer who has been buying Shaker-style pieces for years. My latest purchase is the cherry ladder shelf, which has great lines, solid wood, and plenty of space on staggered shelves. My order took several months because the company switched makers shortly after I bought the piece, but it was well worth the wait: the ladder shelf is well made, elegant, and a great way to show off stuff.”

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Posted 2 years ago

“We recently purchased an Acadia headboard and two Foundation nightstands. The quality speaks for itself, with impeccable joinery and dovetailed drawers. The staff at Chilton's, Dennis Shippy in particular, were beyond helpful in helping us with our purchases and providing customer wervice.”

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Posted 2 years ago

“Love the product! Count on it being top quality! At the store locations, I still would like seeing the sales staff away from the computer and chating about product with me....old school, I know, but hey!?”

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Posted 2 years ago

“Chilton Furniture is a beautifully run small company with an outstanding design product and excellent customer service. We appreciate every aspect of what they do.”

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Posted 2 years ago

“The sales help was exceptional.”

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Posted 2 years ago

“Love, love our beds - beautiful wood, easy to assemble, and the customer service by everyone at Chilton’s from beginning to end was exceptional! Thank you all for your “pandemic patience” and your follow through with all of my questions.”

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Posted 2 years ago

“Beautiful piece - worth the wait!”

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Posted 2 years ago

“The bedroom set we ordered (frame, nightstands and dresser) were beautifully made. Unfortunately the headboard was chipped during delivery but the customer service team at Chilton remedied it without any difficulty. Our overall experience was outstanding.”

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Posted 2 years ago

“Well worth the wait! The cherry wood is beautiful, the construction impeccable! The family room has the leather couch in chocolate leather. Gorgeous! Also very firm which I love. The recliner also in chocolate leather is super comfortable-also quite firm. The media center is big and beautiful! Master bedroom was also furnished. Just as beautiful! Already ordered more! A lamp stand and a large bookshelf. Can’t wait!”

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Posted 2 years ago

“We went looking for a particular kind of desk, fount it, bought it, put it in the car and took it home. Awesome.”

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Posted 2 years ago

“The Shaker bookshelves are solid, attractive and well-made.”

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Posted 2 years ago

“There was a mix up in what I ordered and the piece of furniture was delivered before I realized it. When I called everyone was responsive and respectful. Zac in service was, however, a real stand out. He put a lot of time and effort into finding the right replacement, making sure I was satisfied with it, and then making the switch. And I live over 6hrs from the store. I was very impressed by him and the quality of employees at Chilton.”

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Posted 2 years ago

Chilton Furniture is rated 4.9 based on 955 reviews