Chilton Furniture Reviews

Name: Chilton Furniture
Address: 410 Payne Road, Scarborough
Rating: 4.88

4.9 Rating 948 Reviews

97 %

of reviewers recommend Chilton Furniture

4.9

Based on 948 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Chilton Furniture:

Chilton is a family-owned, Maine company dedicated to selling fine, wood furniture, all American-made. We are known for our Shaker-inspired designs, and also feature Arts & Crafts, modern and cottage style pieces in solid cherry, maple, ash, walnut, and quarter-sawn oak. We are also known for the quality craftsmanship of our custom work. Many of our pieces can be custom built to your specifications.

Much of our furniture is handcrafted in small Maine workshops, and we also work with boutique craftsmen in New Hampshire, Vermont and the Midwest, many of whom have been partners for decades. All of these cabinetmakers have a Shaker-like dedication to workmanship, function, and simplicity of line and form. All of Chilton’s pieces are built to our high standards, and a growing number are original, proprietary designs.

Visit Website

Phone:

866.883.3366

Email:

contact@chiltons.com

Location:

410 Payne Road
Scarborough
04074

Write Your review

Tell us how Chilton Furniture made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Chilton Furniture 5 star review on 18th April 2024

Dan

Chilton Furniture 5 star review on 10th April 2024

Terrance

Chilton Furniture 5 star review on 29th February 2024

Kathy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Outfitting our new home and needed a sturdy, attractive cherry bookcase. Visited our local Chilton Furniture store in Freeport and quickly settled on the 84" Shaker Bookcase - in stock and ready to go. Got home and realized it would be too tall - no problem switching to 72" version over the phone. Delivered carefully in perfect condition within a few days. Another great Chilton experience!”

Helpful Report

Posted 9 months ago

“Chilton was great to work with- I ordered the Davis stools in cherry- beautiful, high quality and very comfortable. I love over 2 hours away, they transferred the stools from one location to Freeport so my daughter could pick them up. Great store, great quality and great staff!”

Helpful Report

Posted 9 months ago

“too early to tell on how it shapes up in use, but it looks great.”

Helpful Report

Posted 9 months ago

“We bought two large walnut dressers for our master bedroom that fully exceeded our expectations. The craftsmanship of the pieces will ensure these last for generations to come. Our salesman Aaron from the Scarborough store went above expectations answering our many questions from comparing quality amongst other product lines, information on the builder, etc. For such a large purchase we weren't ready to make a decision right away. However, when we later had follow up questions Aaron provided us with specific dimensions, photos detailing the quality of the drawer sliders, dovetail joinery, aesthetics of sides and top of the dressers not shown on the website, and care instructions from the builder. If you like to do your research and want to gather information about a piece of furniture before purchasing make sure to seek out Aaron at the Scarborough store.”

Helpful Report

Posted 9 months ago

“Excellent selection of handcrafted furniture, very helpful guidance frome salepeople.”

Helpful Report

Posted 9 months ago

“We love the fine workmanship we find at Chilton’s. We have several pieces we’ve bought over the years. This is heirloom quality furniture, handmade by craftspeople in Maine. It may seem expensive but we feel good that we’re supporting a true local business. Plus they have great customer service as well!”

Helpful Report

Posted 9 months ago

“I always appreciate the quality and aesthetics of your offerings as well as the kind attention from your staff. No complaints whatsoever other than price--but in this post-industrial age if one is being honest with oneself one should not be shocked about the price of artisanal crafts.”

Helpful Report

Posted 9 months ago

“We purchased several items from Chilton after visiting the Freeport showroom and discussing options with the sale associate there - Hancock stools, Mysa bed frame, shaker nightstands and mirror all in maple. Every piece is beautifully made and was delivered and set up with care. We will definitely be purchasing additional items to complete the interior design of our new home. We could not be happier with Chilton!”

Helpful Report

Posted 9 months ago

“We selected our bed during a visit to the showroom in Scarborough and the staff there could not have been more helpful in showing us the available beds and helping us to explore the options available if we ordered a bed to be made to our specifications. The bed we ordered was completed well ahead of schedule and was expertly delivered and set up by a capable and friendly delivery team. The construction and finish is flawless. Nothing in our entire experience with Chilton Furniture could have been improved upon.”

Helpful Report

Posted 9 months ago

“The coffee table fits nicely with the couch and TV stand, and blends with the Chilton Cherry dining table. The delivery men, Bobby and Adam, efficiently set up the coffee table, and adjusted it to fit with the surrounding furniture. It has been a pleasure to work with Chilton.”

Helpful Report

Posted 10 months ago

“The Shaker Heirloom Table is a solidly built and very nice quality piece of furniture. I purchased the 36 x 60 version of the table and it is generously sized to seat 4. If we had to we could could accomodate a tight 6 on occasions but be aware that the more inset of the legs will not allow us to house 6 chairs permanently slide under the table, despite the the table top being technically large enough. As a note, the standard shaker table with it's legs positioned closer to the table would likely be better if you wanted to permanent 6 chair dining table on the 36" x 60" version. Thats said the heirloom is more solidly built due to it's thicker tabletop (1.25" vs .75") and legs (2" vs 1.5") and more durable finish (conversion varnish vs. lacquer) means the table should last a lifetime and probably then some.”

Helpful Report

Posted 10 months ago

“We absolutely love our king-size Dune bed in Walnut! The wood is beautifully finished and the quality of the workmanship is superb. It has all of the hallmarks of an heirloom piece - 100% wood, rock solid/sturdy, gorgeous finish, every piece fits together perfectly. You can tell a real craftsperson built it because you can see it in the details. It was well worth the wait and we are already planning on buying more pieces from Chilton. Long-distance delivery was top-notch too - good communication/updates, well-packaged, carefully delivered and installed.”

Helpful Report

Posted 10 months ago

“Happy with my new set of Metro chairs. A stylish addition to my Chilton dining room table. They are very comfortable sit.”

Helpful Report

Posted 10 months ago

“We had a great experience from beginning to end. Our Shaker 4-drawer cherry dresser is beautiful. Also the delivery service to California was great, he went through everything and was a delight to talk with too. Thank you.”

Helpful Report

Posted 10 months ago

“This is our second Chilton desk and we are delighted. Beautifully made and it fits the small space available very well.”

Helpful Report

Posted 10 months ago

“We bought our first piece from Chilton, and highly recommend the company. I can confidently say we will be return customers! Service was outstanding as well as the exquisite craftsmanship and professional delivery. I’m so tired of bots answering service requests. The human touch and approach was refreshing and made a huge difference. Though initially we felt like price would be a stretch for our budget, our dining room table and chairs are so solid and beautiful that they will surely last for generations to come. Truly heritage quality furniture!”

Helpful Report

Posted 10 months ago

“This is an exquisite piece of furniture. it is solid walnut planks except for the back and the shelves. The wood is lovely. The light finish brings out the variations in the grain of the walnut unlike most darker walnut finishes. Extremely well made. I dealt directly with the staff at the Scarborough store to arrange purchase of this floor model and shipping to North Carolina for a Christmas present. They did not promise but agreed to try to get it here in time. The shipping company contacted me directly and we arranged for delivery which happened before Christmas in less than month from the purchase date. Delivery was done on time and very professionally. One of the doors was a bit out of true and scraped a bit on the bottom when opening. I contacted Chilton about this and they promptly sent me e-mail instructions on how to adjust the hinges to fix this, which I did. The entire interaction with the people at Chilton was excellent and the jelly cupboard is lovely in our kitchen. We would buy from them again and I can honestly give my highest recommendation for quality and service. Shaker Double Jelly Cabinet - 28.5"W x 12.75"D x 48"H Wood Species - Walnut/Clear Finish Hardware Options - Shaker Knob- Walnut”

Chilton Furniture 5 star review on 8th January 2024

Helpful Report

Posted 11 months ago

“Love our new Metro Chairs that we bought from the Clearance Barn. Sad that this style is discontinued but we did get a discount which was lovely. Customer service was excellent. I wish the warranty applied to Clearance Barn purchases but hopefully these chairs will give us many years of happy dining.”

Chilton Furniture 4 star review on 4th January 2024

Helpful Report

Posted 11 months ago

“My husband and I "just stopped in" to see Chilton furniture in person. It is artwork. We purchased two beautiful stools for our island. Love them! Solid, elegant, artful.”

Helpful Report

Posted 11 months ago

“Fabulous customer service from sale in the showroom to delivery to Casco Bay Lines. Excellent craftsmanship and clear articulation of timing from build to delivery.”

Helpful Report

Posted 11 months ago

Chilton Furniture is rated 4.9 based on 948 reviews