Chilton Furniture Reviews

Name: Chilton Furniture
Address: 410 Payne Road, Scarborough
Rating: 4.88

4.9 Rating 955 Reviews

97 %

of reviewers recommend Chilton Furniture

4.9

Based on 955 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Chilton Furniture:

Chilton is a family-owned, Maine company dedicated to selling fine, wood furniture, all American-made. We are known for our Shaker-inspired designs, and also feature Arts & Crafts, modern and cottage style pieces in solid cherry, maple, ash, walnut, and quarter-sawn oak. We are also known for the quality craftsmanship of our custom work. Many of our pieces can be custom built to your specifications.

Much of our furniture is handcrafted in small Maine workshops, and we also work with boutique craftsmen in New Hampshire, Vermont and the Midwest, many of whom have been partners for decades. All of these cabinetmakers have a Shaker-like dedication to workmanship, function, and simplicity of line and form. All of Chilton’s pieces are built to our high standards, and a growing number are original, proprietary designs.

Visit Website

Phone:

866.883.3366

Email:

contact@chiltons.com

Location:

410 Payne Road
Scarborough
04074

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Chilton Furniture 5 star review on 18th April 2024

Dan

Chilton Furniture 5 star review on 10th April 2024

Terrance

Chilton Furniture 5 star review on 29th February 2024

Kathy

Anonymous

Anonymous // 01/01/2019

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“Great furniture with excellent quality.”

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Posted 3 years ago

“Absolutely beautiful piece! Long time fans”

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Posted 3 years ago

“Our experience shopping and working with Chilton was fantastic, beginning with the visit to the Freeport showroom to the delivery of our pieces in south Florida to a couple of follow up things we needed to have done after delivery. The furniture is gorgeous, of the highest quality, and staff so responsive and helpful. My favorite pieces include: mission coffee table that opens up to a lifted desk/work space, a taped Tappan bench woven like a basket, Morris chair, Shaker Oval extension table and the Penobscot bed. Also, we bought some really unique Marset lighting, particularly love the cool rechargeable lantern lights which we use throughout the condo and take out onto the balcony in evenings. thank you very much for producing this uniquely Maine heritage furniture. We feel closer to home with our furnishings and know that these pieces will last our lifetime and beyond.”

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Posted 3 years ago

“Great service. Phone and email contact kept me informed. Delivery was perfect.”

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Posted 3 years ago

“Beautiful furniture and outstanding customer service. Also, let me give a "shout out" to the delivery folks. Everything was handled with courtesy and great care. The furniture represents great value and is well worth the wait. Thank you Chilton Furniture!”

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Posted 3 years ago

Thank you so much for sharing your feedback! We are so glad to hear that you've had such a great experience with our sales and delivery teams and that you are enjoying your new furniture. We know that it will serve you well for many years to come. If there is ever anything we can do for you, please don't hesitate to reach out! Warmest wishes, The team at Chilton Furniture Co.

Posted 3 years ago

“Overpriced, poorly made....I purchased a desk. I waited 10 weeks. The main drawer broke, They sent techs who did a poor repair job. The writing surfaces have warped and cannot be used......trying to get a full refund.”

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Posted 3 years ago

Thank you for sharing your concerns, and we are truly sorry that you've had such a terrible time with this desk. Per our conversation, this desk has had some production issues surface recently, we have pulled it from our website and have assigned it to a new builder who is in the process of redesigning it so that we can offer a better quality product in the future. I am glad that we will be able to replace your desk for you. Warmest wishes, The team at Chilton Furniture Co.

Posted 3 years ago

“The furniture is beautiful and very well made. The delivery agents were excellent. My only suggestion is that the shelves be installed by the delivery agents. It was a little challenging for me to get them in.”

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Posted 3 years ago

“I have no idea what the quality of the furniture is. I know I've sunk $20,000 into this project and so far have received nothing. I was notified that my order would be delayed until August 20th for shipping. It's October 20th and Chilton hasn't even sent me a follow-up message adjusting the shipping schedule. Not happy with this company right now.”

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Posted 3 years ago

“Beautiful furniture!”

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Posted 3 years ago

“Beautiful table of unparalleled quality at an incredible price. I love to support small businesses especially when they are provided exception quality pieces made in the U.S.”

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Posted 3 years ago

“It would be excellent except for the long delay between my ordering the chair and it being available for pickup. (2 months).”

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Posted 3 years ago

“We could not be happier with the bedroom set we ordered from Chilton Furniture. The craftsmanship is astonishingly good and the pieces each beautiful. They look great in the online photos and even better in person. Customer service was terrific - kept us informed on schedule, delivery people were professional and extremely careful. More than worth the money! A++”

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Posted 3 years ago

“Very helpful and pleasant staff . Beautiful furniture !”

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Posted 3 years ago

“My King Size Acadia Live Edge bed in Walnut is magnificent. The headboard is made of two pieces of walnut, but they are so beautifully attached that it looks as if it is made of a single half of a walnut log. The wood is so beautiful, it gives me joy when I view it in the morning and a happy welcome when I retire at night. The rest of the bed is a product of real craftsmanship, too, beautifully finished, rock solid. Alexandra Guilford went out of her way to help me find the bed and her excellent photo of it sold me immediately. Piotrek was also both pleasant and professional as he quickly assembled the beauty.”

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Posted 3 years ago

“Amazing customer service and quality that can’t be beat. Felt great to buy a beautiful locally made bed and support our neighbors. We even went with a locally made mattress!”

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Posted 3 years ago

“The sales rep in the Scarborough store made the purchase very easy. I had looked at Chilton's furniture in the catalog and online previously but seeing them in person made it much easier to choose. The new media center fit right into my living room and looks just as I hoped. Plus delivery was on time and carefully done.”

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Posted 3 years ago

“Recently purchased a ladder shelf. So happy with it we have already ordered another one. We have a number of items from Chilton Furniture and just keep going back.”

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Posted 3 years ago

“The bookcase and buffet are beautiful! We couldn’t be happier. Aaron Evanisko responded to all my inquires quickly and provided superb customer service. We will definitely be referring our friends and family to Chiltons.”

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Posted 3 years ago

“Order arrived on time. Pleasant store and staff.”

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Posted 3 years ago

“Wonderful service from beginning to end. This is one of the reasons that we keep coming back to Chilton for our furniture needs. The other reason is that each piece of furniture we have purchased is a work of art, a piece of sculpture that enhances our way of life. Thanks, Chilton for what you do, and how you do it. - Willam and Frank”

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Posted 3 years ago

Chilton Furniture is rated 4.9 based on 955 reviews