Chilton Furniture Reviews

Name: Chilton Furniture
Address: 410 Payne Road, Scarborough
Rating: 4.88

4.9 Rating 955 Reviews

97 %

of reviewers recommend Chilton Furniture

4.9

Based on 955 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Chilton Furniture:

Chilton is a family-owned, Maine company dedicated to selling fine, wood furniture, all American-made. We are known for our Shaker-inspired designs, and also feature Arts & Crafts, modern and cottage style pieces in solid cherry, maple, ash, walnut, and quarter-sawn oak. We are also known for the quality craftsmanship of our custom work. Many of our pieces can be custom built to your specifications.

Much of our furniture is handcrafted in small Maine workshops, and we also work with boutique craftsmen in New Hampshire, Vermont and the Midwest, many of whom have been partners for decades. All of these cabinetmakers have a Shaker-like dedication to workmanship, function, and simplicity of line and form. All of Chilton’s pieces are built to our high standards, and a growing number are original, proprietary designs.

Visit Website

Phone:

866.883.3366

Email:

contact@chiltons.com

Location:

410 Payne Road
Scarborough
04074

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Chilton Furniture 5 star review on 18th April 2024

Dan

Chilton Furniture 5 star review on 10th April 2024

Terrance

Chilton Furniture 5 star review on 29th February 2024

Kathy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Upon turning fifty I decided it was high time I have a ‘big boy’ bed. In the end, I went all out, a bed, bedside table and chest of drawers. Choosing Chilton was one of the smartest choices I’ve ever made. The experience from start to finish was remarkable. Incredible customer service, the best delivery experience I’ve ever had, and my furniture is beautiful. Many thanks to all the good people of Chilton Furniture.”

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Posted 4 years ago

“I love my shaker lingerie chest! The craftsmanship is evident. It is so well-made and the drawers open and close so smoothly. The finish is just perfect. I couldn’t be happier; this will be a family heirloom.”

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Posted 4 years ago

“From Dennis to Wanda and delivery. All accommodating and perfect. Thank you!”

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Posted 4 years ago

“We ordered the mission recliner in late January. We expected a wait up to ten weeks. Due to the virus the recliner did not arrive until June. We are very pleased with the chair. Good quality and total comfort. The service, all the clerks, were helpful and extremely pleasant.”

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Posted 4 years ago

“Excellent service every step of the way, thank you for a job well done.”

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Posted 4 years ago

“Furniture is gorgeous but one minor flaw… on 2 of the feet for the media console, the leg caps came off and left behind just 2 nails protruding. Once they put the media console in the TV room I attempted to move it and heard a sickening scratching sound on my wood floor. Result was a deep scratch on my wood floor. I replaced the leg caps with new ones I purchased from Lowes. May want to warn delivery people to check that the leg caps are still in place when they deliver them. It was not something I thought to look for but will so in the future. Otherwise, happy with the furniture.”

Helpful Report

Posted 4 years ago

George, We are glad to hear that you are happy with you new media console but so sorry to hear about the leg cap coming off and scratching your floor. As a result of your feedback, and because not every customer even wants a leg cap, we are going to be switching to felt (and if the felt comes off, there will not be a nail there that could scratch). We will follow up seperately to address your floor. Thanks very much, The Team at Chilton Furniture

Posted 4 years ago

“Delivery personnel were excellent and conscientious. Great doing business with you!”

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Posted 4 years ago

“Very beautiful pieces. Helped change the look of the room.”

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Posted 4 years ago

“The three cherry bar stools seem perfect and in scale for the area selected as well as for a contrast with the neutral kitchen gray color. Thanks, too, for holding these in storage until I had returned to Maine . C.Brown”

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Posted 4 years ago

“Love my bookcase. Custom fit is perfect. Workmanship excellent.”

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Posted 4 years ago

“We love this sturdy and original bed.”

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Posted 4 years ago

“It would have been a SIX if the live edge had been left on our headboard and dressers, as they appear to be in the pictures.”

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Posted 4 years ago

Hi Nancy! Thanks very much for your feedback. We will follow up with you by email because your bed's headboard certainly should have had the live edge on it and we would replace it if it did not. For the dressers and nightstands, a few years ago we changed our standard to NOT include a live edge because we wanted to focus all of the attention on the bed's headboard, although we DO offer a live edge as an option (and this is indicated on our website, and we have removed the photos showing live edge on the nightstands and dressers). Again, we will follow up to make sure we are not misunderstanding your review. Thank you again! Sincerely, - The Team at Chilton Furniture

Posted 4 years ago

“Beautiful piece of furniture. I love it every time I look at it.”

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Posted 4 years ago

“Easy responsive helpful customer service, and great follow up and follow through on delivery timing”

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Posted 4 years ago

“We have made several purchases and have been impressed by their responsiveness and the quality of their furniture. Wish they were closer!”

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Posted 4 years ago

“The furniture is high quality and aesthetically pleasing. We are very happy with our purchases.”

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Posted 4 years ago

“Beautiful and well made”

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Posted 4 years ago

“Beautiful sturdy bed”

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Posted 4 years ago

“Great products and customer service.”

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Posted 4 years ago

“Great attitude; very engaging and patient Delivery team was fantastic! I will always look to Chilton before any furniture purchase”

Chilton Furniture 5 star review on 20th May 2020

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Posted 4 years ago

Chilton Furniture is rated 4.9 based on 955 reviews