Chilton Furniture Reviews

Name: Chilton Furniture
Address: 410 Payne Road, Scarborough
Rating: 4.88

4.9 Rating 960 Reviews

97 %

of reviewers recommend Chilton Furniture

4.9

Based on 960 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Chilton Furniture:

Chilton is a family-owned, Maine company dedicated to selling fine, wood furniture, all American-made. We are known for our Shaker-inspired designs, and also feature Arts & Crafts, modern and cottage style pieces in solid cherry, maple, ash, walnut, and quarter-sawn oak. We are also known for the quality craftsmanship of our custom work. Many of our pieces can be custom built to your specifications.

Much of our furniture is handcrafted in small Maine workshops, and we also work with boutique craftsmen in New Hampshire, Vermont and the Midwest, many of whom have been partners for decades. All of these cabinetmakers have a Shaker-like dedication to workmanship, function, and simplicity of line and form. All of Chilton’s pieces are built to our high standards, and a growing number are original, proprietary designs.

Visit Website

Phone:

866.883.3366

Email:

contact@chiltons.com

Location:

410 Payne Road
Scarborough
04074

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Chilton Furniture 5 star review on 18th April 2024

Dan

Chilton Furniture 5 star review on 10th April 2024

Terrance

Chilton Furniture 5 star review on 29th February 2024

Kathy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We selected our bed during a visit to the showroom in Scarborough and the staff there could not have been more helpful in showing us the available beds and helping us to explore the options available if we ordered a bed to be made to our specifications. The bed we ordered was completed well ahead of schedule and was expertly delivered and set up by a capable and friendly delivery team. The construction and finish is flawless. Nothing in our entire experience with Chilton Furniture could have been improved upon.”

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Posted 11 months ago

“The coffee table fits nicely with the couch and TV stand, and blends with the Chilton Cherry dining table. The delivery men, Bobby and Adam, efficiently set up the coffee table, and adjusted it to fit with the surrounding furniture. It has been a pleasure to work with Chilton.”

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Posted 11 months ago

“The Shaker Heirloom Table is a solidly built and very nice quality piece of furniture. I purchased the 36 x 60 version of the table and it is generously sized to seat 4. If we had to we could could accomodate a tight 6 on occasions but be aware that the more inset of the legs will not allow us to house 6 chairs permanently slide under the table, despite the the table top being technically large enough. As a note, the standard shaker table with it's legs positioned closer to the table would likely be better if you wanted to permanent 6 chair dining table on the 36" x 60" version. Thats said the heirloom is more solidly built due to it's thicker tabletop (1.25" vs .75") and legs (2" vs 1.5") and more durable finish (conversion varnish vs. lacquer) means the table should last a lifetime and probably then some.”

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Posted 11 months ago

“We absolutely love our king-size Dune bed in Walnut! The wood is beautifully finished and the quality of the workmanship is superb. It has all of the hallmarks of an heirloom piece - 100% wood, rock solid/sturdy, gorgeous finish, every piece fits together perfectly. You can tell a real craftsperson built it because you can see it in the details. It was well worth the wait and we are already planning on buying more pieces from Chilton. Long-distance delivery was top-notch too - good communication/updates, well-packaged, carefully delivered and installed.”

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Posted 11 months ago

“Happy with my new set of Metro chairs. A stylish addition to my Chilton dining room table. They are very comfortable sit.”

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Posted 11 months ago

“We had a great experience from beginning to end. Our Shaker 4-drawer cherry dresser is beautiful. Also the delivery service to California was great, he went through everything and was a delight to talk with too. Thank you.”

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Posted 11 months ago

“This is our second Chilton desk and we are delighted. Beautifully made and it fits the small space available very well.”

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Posted 11 months ago

“We bought our first piece from Chilton, and highly recommend the company. I can confidently say we will be return customers! Service was outstanding as well as the exquisite craftsmanship and professional delivery. I’m so tired of bots answering service requests. The human touch and approach was refreshing and made a huge difference. Though initially we felt like price would be a stretch for our budget, our dining room table and chairs are so solid and beautiful that they will surely last for generations to come. Truly heritage quality furniture!”

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Posted 1 year ago

“This is an exquisite piece of furniture. it is solid walnut planks except for the back and the shelves. The wood is lovely. The light finish brings out the variations in the grain of the walnut unlike most darker walnut finishes. Extremely well made. I dealt directly with the staff at the Scarborough store to arrange purchase of this floor model and shipping to North Carolina for a Christmas present. They did not promise but agreed to try to get it here in time. The shipping company contacted me directly and we arranged for delivery which happened before Christmas in less than month from the purchase date. Delivery was done on time and very professionally. One of the doors was a bit out of true and scraped a bit on the bottom when opening. I contacted Chilton about this and they promptly sent me e-mail instructions on how to adjust the hinges to fix this, which I did. The entire interaction with the people at Chilton was excellent and the jelly cupboard is lovely in our kitchen. We would buy from them again and I can honestly give my highest recommendation for quality and service. Shaker Double Jelly Cabinet - 28.5"W x 12.75"D x 48"H Wood Species - Walnut/Clear Finish Hardware Options - Shaker Knob- Walnut”

Chilton Furniture 5 star review on 8th January 2024

Helpful Report

Posted 1 year ago

“Love our new Metro Chairs that we bought from the Clearance Barn. Sad that this style is discontinued but we did get a discount which was lovely. Customer service was excellent. I wish the warranty applied to Clearance Barn purchases but hopefully these chairs will give us many years of happy dining.”

Chilton Furniture 4 star review on 4th January 2024

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Posted 1 year ago

“My husband and I "just stopped in" to see Chilton furniture in person. It is artwork. We purchased two beautiful stools for our island. Love them! Solid, elegant, artful.”

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Posted 1 year ago

“Fabulous customer service from sale in the showroom to delivery to Casco Bay Lines. Excellent craftsmanship and clear articulation of timing from build to delivery.”

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Posted 1 year ago

“Chilton Furniture's customer service was very helpful, delivery was prompt and the product is a beautiful example of Maine craftsmanship.”

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Posted 1 year ago

“The quality of Chilton - from the beginning of going to the Scarborough showroom through the ordering process to the delivery and set up of the beautiful furniture - was perfect. Thank you. Brad & Marylou”

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Posted 1 year ago

“Gorgeous stools, quality build! And customer service was a delight to deal with, and delivery was speedy.”

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Posted 1 year ago

“Chilton furniture is beautiful! Service was excellent from start to finish.”

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Posted 1 year ago

“I was pleased with the table. The bed, described as having a low profile, was very high. Through a lengthy process, we were able to exchange it for a lower bed. Everyone was pleasant, but ordering and billing were confusing. Finally, the right-height bed arrived. Sadly the wood was not attractive or of the same quality as all the other furniture we have purchased from Chilton over the years. Disappointing.”

Helpful Report

Posted 1 year ago

We're sorry to hear that you were not satisfied with your replacement bed. All of our standard dimensions are available for each product on our website, and we're always happy to help plan the dimensions for you upon request. When your original bed felt too high, we happily exchanged for a custom lower version of the bed for you. We're not sure what happened during your billing process, or what was disappointing about the wood on your new piece since we have not been able to reach you. If you would like to reach out to us, we would be happy to investigate your concerns and help in any way we can! We can be reached at service@chiltons.com or by phone at (207) 865-4308. Warmest Wishes, The team at Chilton

Posted 1 year ago

“I was unsure about the exact size of the desk I wanted. Chilton worked with me on the size. Pricing was reasonable and am a happy customer working at my new desk. Filing cabinet is perfect for my needs.”

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Posted 1 year ago

“The staff and Products at Chilton are both the highest quality. Friendly excellent service!”

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Posted 1 year ago

“Chilton Furniture offers very high quality products at a reasonable price. Both Wanda who arranged the delivery, and the delivery team did an outstanding job. Wanda was very helpful , friendly and obliging with date changes. The delivery team was precisely on time, took great care moving the pieces and inspected them carefully to be sure they were perfect. The entire team did excellent work!”

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Posted 1 year ago

Chilton Furniture is rated 4.9 based on 960 reviews