Chilton Furniture Reviews

Name: Chilton Furniture
Address: 410 Payne Road, Scarborough
Rating: 4.88

4.9 Rating 948 Reviews

97 %

of reviewers recommend Chilton Furniture

4.9

Based on 948 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Chilton Furniture:

Chilton is a family-owned, Maine company dedicated to selling fine, wood furniture, all American-made. We are known for our Shaker-inspired designs, and also feature Arts & Crafts, modern and cottage style pieces in solid cherry, maple, ash, walnut, and quarter-sawn oak. We are also known for the quality craftsmanship of our custom work. Many of our pieces can be custom built to your specifications.

Much of our furniture is handcrafted in small Maine workshops, and we also work with boutique craftsmen in New Hampshire, Vermont and the Midwest, many of whom have been partners for decades. All of these cabinetmakers have a Shaker-like dedication to workmanship, function, and simplicity of line and form. All of Chilton’s pieces are built to our high standards, and a growing number are original, proprietary designs.

Visit Website

Phone:

866.883.3366

Email:

contact@chiltons.com

Location:

410 Payne Road
Scarborough
04074

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Chilton Furniture 5 star review on 18th April 2024

Dan

Chilton Furniture 5 star review on 10th April 2024

Terrance

Chilton Furniture 5 star review on 29th February 2024

Kathy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Entire experience with Chilton's was superior. From sales (Sean, Eleanor, Adam) to delivery (Don and Brandon), could not have been better. Of course, the delivery time might be long, but all made before the longest estimate (large order-15 pieces). We got shaker furniture in cherry. Quality is exceptional. A fine company.”

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Posted 1 year ago

“Great products! We love our new customized tables and appreciate the customer service Chilton provided. Thank you!”

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Posted 1 year ago

“The beautiful cherry bed we ordered is of the highest quality and craftsmanship. Every effort was made deliver it in perfect condition and at a convenient time. We couldn't be more pleased.”

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Posted 1 year ago

“Despite the fact that the sales team was very nice, the furniture really sold itself. Beautiful!!!”

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Posted 1 year ago

“beautiful, well made furniture. In store display and customer assistance was perfect. The production time for my made-to-order furniture was as stated at time of ordering. The two guys who delivered the furniture took great care in handling and placing it. Again, perfect This was my second order (a linen press) to use as a sideboard to accompany the dining table and 6 chairs and the Shaker hutch and china breakfront that I purchased 2 years ago. All in cherry with a clear coat finish I am extremely happy with all aspects of Chilton Furniture”

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Posted 1 year ago

“Good quality and customer service.”

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Posted 1 year ago

“Thank you Chiltons for keeping up with the times. The current Chiltons is more than a colonial furniture shop now and I am having a ball mixting the cherry from ten or fifteen years ago with walnut pieces that look a little like mid century modern. If anything the furniture you purchase today is even better made than the pieces I bought earlier. The delivery worked like a dream too. I was quoted a two hour delivery time and it worked out great. My piee came wrapped and well protected while the men were polite and respectful of the house and the piece they were carrying into the house to unwrap.”

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Posted 1 year ago

“We've filled both our vacation home and now starting to do the same with our B&B with Chilton Furniture. We couldn't be happier with the elegance and quality.”

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Posted 1 year ago

“Intriguing furniture company....My wife and I found Chilton advertised in the Boston Globe offering showrooms in and around Portland. Maine, a favorite city of ours. We've now made 2 purchases: a bedroom set and dining room table and chairs. From our first visit, to ordering, to delivery, and living with our choices we have found Chilton enjoyable going beyond expectation.”

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Posted 1 year ago

“The furniture we ordered is absolutely beautiful. You can tell each piece is made to order and is carefully crafted. Thank you!”

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Posted 1 year ago

“Knowledgeable, totally interested in me getting exactly what I wanted, high quality furniture. I highly recommend Chilton’s.”

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Posted 1 year ago

“The table and chairs we ordered are absolutely beautiful. It took a long time to get, longer than anticipated. During that time Chilton never contacted us or gave us an update. When we contacted them for an update it felt like we were asking for extra service. A simple email letting us know we we’re not forgotten would seem to be a simple way to provide better customer service.”

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Posted 1 year ago

Thank you for taking the time to share your feedback, we really appreciate it! We try to provide our best estimates for lead times at the time of the sale, or whenever requested by the customer, but we don't always hit the nail on the head. We see that your order was delayed by about a week beyond the quoted window of 20-24 weeks, and although it looks like we were able to provide updates upon request, we apologize for not being more proactive in notifying you of the delay. We are glad to hear that you are enjoying your new dining set, and please don't hesitate to reach out if there is ever anything we can do for you! Warmest wishes, The team at Chilton Furniture Co.

Posted 1 year ago

“The desk I ordered is beautiful and I know I will love it for years to come. Customer service is also excellent. The desk arrived with a broken drawer knob and Chilton was quick to respond and agreed to ship me a new one plus an extra to have on hand.”

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Posted 1 year ago

“everything was fine--love the furniture-delivery was appropriate--staff was helpful”

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Posted 1 year ago

“Our dining room chairs are comfortable, stylish and solid. They arrived on time and in perfect condition.”

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Posted 1 year ago

“We've ordered furniture on several occasions from Chilton, and have always been pleased with the quality, craftsmanship, and service. We absolutely would order from them again.”

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Posted 1 year ago

“My furniture is beautiful. It was great that I could see exactly what I was getting in the showroom.”

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Posted 1 year ago

“The Shaker hall table we ordered is just beautiful. A work of art. Delivery was excellent, though pricey (we live in AZ).”

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Posted 1 year ago

“My order review rating is 4 1/2 stars. I couldn't give 5 stars because I was disappointed with an indented surface flaw on the wood they chose for the table's surface. You would think that the entire surface would be inspected to be smooth on a build order. Reflected light makes the indention noticeable. The Shaker Huntboard, and the six spindle chairs were flawless. The delivery and setup person was very efficient and professional. It could have been a perfect 5-Star rating.”

Chilton Furniture 4 star review on 10th March 2023

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Posted 1 year ago

Thank you for taking the time to share your feedback, we really appreciate it! We appreciate your willingness to communicate with us about this grain pattern and are glad that you are happy with your furniture! We know these pieces will serve you well for many years to come! If there is ever anything we can do for you, please don't hesitate to reach out! Warmest wishes, The team at Chilton Furniture Co.

Posted 1 year ago

“We purchased a shaker box from Chilton Furniture. Aaron Evanisko was very helpful in checking stock for availability and providing pictures. He also did a great job with shipping. It was a pleasure to work with him.”

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Posted 1 year ago

Chilton Furniture is rated 4.9 based on 948 reviews