Choose Health Reviews

Name: Choose Health
Rating: 3.90

3.9 Rating 219 Reviews

70 %

of reviewers recommend Choose Health

Company Reviews

Product Reviews

Metrics

3.9

Based on 219 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“10 days to get test kit, results wasn’t available until after consultation. (14days) Results are impossible to view on liked furnished by choose. After logging in it wanted me to subscribe or buy more kits. Dash board brings you to the same place.”

Helpful Report

Posted 1 year ago

“Fast and easy way to take charge of your own health”

Helpful Report

Posted 1 year ago

“Very pleased with how quick I got my results!”

Helpful Report

Posted 1 year ago

“results provided a format easy to understand.”

Helpful Report

Posted 1 year ago

“Very impressed with Choose Health services. Super easy and straightforward process. Bloodwork results came back quickly with easy to understand information about each marker. Guidance on improving numbers is great as well. Luckily I dont have too much to work on, but, looking forward to adding few other markers like Vit D levels and ordering the liver test separately. In 3 months with see the #s again and the website keeps track of "trend" etc.... way better than going to doctor for these #s. Highly recommend... also, I dont need it... but, you can order a consultation with a doctor if you need more in depth help. 5 stars!”

Helpful Report

Posted 1 year ago

“Results are completely different than what the lab at primary care had shown.”

Helpful Report

Posted 1 year ago

“The lab results were presented in an incomprehensible fashion with distorted reference ranges and alarming flags even on "optimal" result values. My primary care provider took one look and called the results "meaningless".”

Helpful Report

Posted 1 year ago

“Choose Health is an excellent tool for a 3-month review of 1-marker for my health. I visit my primary doctor every six months for a review of my health for the same 1-marker. I have a reliable partner for a 3-month review. The follow-up doctor was very helpful and relatable.”

Helpful Report

Posted 1 year ago

“The turnaround time to my results was extremely quick and the customer service provided through the online chat was exceptional! After receiving a very detailed report from ChooseHealth, I now have a game plan to improve my bloodwork going forward!”

Helpful Report

Posted 1 year ago

“It’s a good service took a little long to get the results back though”

Helpful Report

Posted 1 year ago

“So easy, affordable and informative!”

Helpful Report

Posted 1 year ago

“Easy to use, clear results. My only issue is what happened after I received my results. The results of my test were alarming, I paid for the physician phone call and was told someone would "reach out soon". Have not heard anything back in 3 days. The advice on the test results appears to be computer generated, the doctors take was "not too bad" because I scored optimal on 4/7 markers. However the three markers I scored high on are extremely alarming. It feels very much like a simple algorithm determined "4/7, more than half, not too bad." Rather than an actual medical interpretation of what the results mean.”

Helpful Report

Posted 1 year ago

“Have shared these results with my health care provider and we will be working on the things needed. Thank you.”

Helpful Report

Posted 1 year ago

“I will definitely be ordering more.”

Helpful Report

Posted 1 year ago

“I like being able to do the test from home, the results were awesome, gives peace of mind, or it will help to see what area where we need to work on”

Helpful Report

Posted 1 year ago

“Well, it feels kind of funny writing a review, because I haven’t received my information yet. I had an offer to talk to a doctor and now this opportunity to write a review. But some thing is not coming through for me like the information I thought I bought. I’m sure seeing this will , get this the attention it deserves. Meanwhile I can’t wait to see the report. Thank you”

Helpful Report

Posted 1 year ago

“once Choose Health received the sample - USPS was very slow on the return - it took only a short time for the results to be posted.”

Helpful Report

Posted 1 year ago

“Choose Health is not run professionally in any way. I’ve worked with online testing companies before and these guys are by far the worst! I got one email saying they sent the pack. I completed and returned it the next day…. Then nothing. No follow up email - as is standard protocol for such companies. I logged onto the platform and finally, 10 days later it said my sample was “at the lab”. I waited a few more days, checked again and it was back at the start saying “sending your kit”. So I called and got some guy who sounded like he was in his car or something and he told me he’d be in the lab shortly and check on my order. He didn’t ask my name, my order number, nothing. Never heard back from him. So I sent an email and then got a very vague phone call from another number saying that a representative would be in contact with me momentarily. Nothing. I checked all spam boxes etc. Then I became very curious and looked online for real reviews.. these guys are a scam. The positive reviews must be fake because the reality is that there is no customer service, you rarely get your results, if you do they are useless, and they will keep charging you and never offer a refund. You will then need to dispute the charges and block their access to your credit card. Slimy business. Karma will take them down eventually. SAVE YOUR MONEY AND DO NOT WASTE YOUR PRECIOUS TIME!”

Helpful Report

Posted 2 years ago

“I'm impressed with the ease of the process, clear results, and options for making a call with a provider. I do plan to continue with my plan for the time being. However, I am frustrated with a lack of a clear way to stop my subscription if I was wanting to do that. Your website has NO clear way to do this. For this reason, I'm rating 3 stars for now. If you show me a clear and straightforward way to have control over my subscription, I'm likely to rate higher.”

Helpful Report

Posted 2 years ago

“I took the test for a "Second opinion" from my doctor. I couldn't believe what she told me about my cholesterol, but you said the same thing. I will recommend your service to others, and my husband refuses to go for a checkup.”

Helpful Report

Posted 2 years ago

Choose Health is rated 3.9 based on 219 reviews