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christopherward.co.uk Reviews

4.5 Rating 829 Reviews
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About christopherward.co.uk:

It all started with three friends discussing going into business together during a gentle trip down the Thames in May 2004.

Mike and Peter, having sold their Early Learning Centre (ELC) educational toy brand a month earlier, were searching for their next challenge and, as chance would have it, Chris was also keen to move on from his clothing import business. All three had a love of watches and Mike and Peter had created a successful ELC website, so it wasn’t too many miles (or beers) before the idea of what eventually became Christopher Ward was hatched – the only problem was that although they had between them more than 75 years’ experience of retail brands, they knew next to nothing about the watch industry. Their first piece of luck was, fortunately, near at hand.

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Phone:

01628 763 040

Email:

customerservices@christopherward.co.uk

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Customer Service - Good

91.67%
Industry Average
I have recently taken delivery of my third CW watch. The Trident C60 Pro 600 Black & White. Once again every aspect of this purchase exemplified their Pursuit Of Excellence. This is a stunning timepiece and with their Customer Service and Delivery being just as responsible for the excellent review I have no reservations with recommending Christopher Ward. Go on. Do it. You know you deserve it.
posted 5 years ago - Shaun Thompson
Muddled logo, naff front, amazing quality Fantastic quality, as good as my Omega/Certina/Alpina etc... Fast service. Interest free credit great. But still let down by the poor logo...now it's at 9pm and in a naff-looking font...why oh why oh why can't you get this right Christopher Ward !?!?!?!?
posted 5 years ago - Matthew
I have 3 CW timepieces and all of them are well made, reliable and a delight to have on my wrists. Customer service has always been excellent and the price is always remarkable for what you get. Brilliant!
posted 6 years ago - Anonymous
Excellent service from Christopher Ward. The watch was dispatched and delivered very quickly, and arrived nicely packaged, safe and sound. The watch itself is beautiful, of high quality materials, with a soft leather strap that molds to your wrist after a few wears. I cannot fault anything with either their service or their products.
posted 6 years ago - Anonymous
Fantastic company, fantastic watches, fantastic customer service, fantastic value.
posted 7 years ago - Mr Stephen Macdonald
Gave only 4 stars as I requested an extra small vintage black strap to replace the regular vintage black strap but no response from your customer service that it was done. All I received was that the package was despatched.
posted 7 years ago - Anonymous
Thank you very much for the great service you have provided.
posted 7 years ago - Mr Gary Bull
The service was first class, arriving beautifully boxed 48hrs after ordering.
posted 7 years ago - Anonymous
Christopher watches represent outstanding value for money. I know own three and can't pick a favourite from amongst them - they all have a distinctive look and have been much commented on by friends and colleagues. The service is also outstanding.
posted 7 years ago - Mr Stephen Price
They have supplied extremely good aftercare and service
posted 7 years ago - Anonymous