“Their quote was almost £200 cheaper than Direct line my previous insurers renewal quote. Having a larger car also enabled me to select a larger car option should I be unfortunate to be involved in an accident - which I couldn't with other insurers.”
“always quick to answer any queries and polite insurance policy was easy to understand but to put the premium up for no reason made me search for a different company i found one and now i will always shop around”
“Sent me a renewal letter and I checked other providers as it showed an increase.
Rang Churchill and a helpful operator spent many minutes and got me a very good price to keep me insured with them”
“Despite company having mine and wife's email addresses I cannot access details of insurance. Tried to get quote for insurance but failed. Cannot wait to leave.”
“I have been driving for 30 years and I can safely say that Churchill are the worst insurance company I have EVER had the absolute misfortune to do business with. You only find out how good a business is when you need to make a claim and over the past 4 weeks I have experienced the worst customer service, misinformation daily, and a failure to comply with their own service level agreements. I have been without a vehicle for 4 weeks and despite being fully comprehensive I have not been issued with a loan car because my car has been written off. However Churchill engineers have to contact me to formally make an offer and I’ve been waiting for 3 weeks. I have called, I have complained, I have pleaded but to no avail. I haven’t been able to get to work for 3 weeks nor have I had transport for my autistic child. Their service is appalling and I wouldn’t recommend them and I would give ZERO stars if I could.”
