“Despite company having mine and wife's email addresses I cannot access details of insurance. Tried to get quote for insurance but failed. Cannot wait to leave.”
“I have been driving for 30 years and I can safely say that Churchill are the worst insurance company I have EVER had the absolute misfortune to do business with. You only find out how good a business is when you need to make a claim and over the past 4 weeks I have experienced the worst customer service, misinformation daily, and a failure to comply with their own service level agreements. I have been without a vehicle for 4 weeks and despite being fully comprehensive I have not been issued with a loan car because my car has been written off. However Churchill engineers have to contact me to formally make an offer and I’ve been waiting for 3 weeks. I have called, I have complained, I have pleaded but to no avail. I haven’t been able to get to work for 3 weeks nor have I had transport for my autistic child. Their service is appalling and I wouldn’t recommend them and I would give ZERO stars if I could.”
“Been with them for a couple of years, two cars and home insurance, great value for money and very helpful staff, whenever I needed them they answered the phone straight away which is very important when you're stressed and in need of help.”
