“Do not believe the 5/5 stars they are advertising.
First few months with them and unfortunately my car windscreen cracked.
They directed me to their preferred partner Autoglass to get it replaced for the amazing price of 75£.
When I double checked details and asked if they would use the exact original glass manufacturer, I was told Churchill would not cover this cost.
They would use a cheap equivalent.
For safety reasons and peace of mind, I decided to have the work done by the car manufacturer and Churchill is only refunding 125£ (roughly 10% of the total cost).
A joke...”
“they promised me double the no claims discount, then went back on their word when it was time to issue my NCD certificate when that was one of the primary reasons I went with them in the first place. Quite expensive, too.”
“During lockdown I had to renew my mums insurance and as she had not left the house in three months (Due to being at risk) churchill returned £52 of her premium.”
“Very disappointing service when you need to make a claim, never insurance anything with them again.
The fact that they don’t allow reviews on their own website tells you everything you need to know.”
“They were cheap on their prices and easy to make contact with. I was only unhappy with the renewal price and that they wouldn't match another company to keep me.”
“Took out car insurance last year with Churchill using Confused.com & no issues, received paperwork through the post promptly. Competitive renewal quote this year from them but clinched by Sainsbury's due to extra points for duration of policy (sorry Churchill!).”
