Ciate London Reviews

Name: Ciate London
Rating: 4.29

4.3 Rating 3,198 Reviews

81 %

of reviewers recommend Ciate London

4.3

Based on 3,198 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

2079400005

Email:

lauren.adams@ciatelondon.com

Location:

82, Silverthorne Road, London
SW8 3HE

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Ciate London 5 star review on 29th April 2021

Lucy Brown

Ciate London 5 star review on 31st March 2021

Harkiran Bains

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought as a gift for my wife, she loved the colours and found them easy to apply”

Helpful Report

Posted 6 years ago

“Great products, great service.”

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Posted 6 years ago

“I love these lipsticks, I have a fair few of them now. I prefer the dark colours. Some are more drying than others, and I have found that the darker colours don't tend to dry very well, I leave lipstick stains on cups, clothes, my husband!”

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Posted 6 years ago

“They are beautiful lip glosses and the glitter is amazing!! However my brown one doesn’t last, goes blobby and then makes my lips red rather than staying brown so don’t think I would buy that colour again which is a real shame! Is this meant to happen?”

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Posted 6 years ago

“I love the variety of the Mini Mani Month advent calendar after the decorations it's my favourite start to Christmas with a different varnish every day 💖”

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Posted 6 years ago

“The service was good and the products were delivered speedily.”

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Posted 6 years ago

“Bought the Ciate advent calendar and a lovely gift. However 2 of the bottles were dry and pretty empty and lids broken. No mess in the packaging so clearly must have been put in like that. Shame.”

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Posted 6 years ago

“Good quality products. A bit of a delay in delivering over new year but that’s to be expected. Customer services easy to contact and efficient. Have used Ciate twice and would again.”

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Posted 6 years ago

“Bought an eye shadow set and glitter lip set before Christmas. Spent over £60. Was not worth the money. The glitter lipstick wasn't very glittery and really dry and the eye shadow came off very easily. Would not recommend either Sorry Ciate”

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Posted 6 years ago

“good product, quick delivery”

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Posted 6 years ago

“Ciate London is amazing for sparkly products. Shopping online was very easy to do.”

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Posted 6 years ago

“I ordered an advent calendar on December 2nd. It arrived on December 17th. I refused to accept the delivery. It took another month until I had my money back. I was in touch with customer service repeatedly but each of my email opened a new request at Ciate’s end and didn’t take into account what any of my previous ones already explained. Very poor management. The product itself was fine. Medium value for money. Packaging much more impressive than products themselves.”

Helpful Report

Posted 6 years ago

“Received the lipstick with glitter it's awful certainly doesn't work like "pop" then glitter. I did follow the instructions left lips feeling awful. Very dry and lumpy. Idid complain got a money off voucher which I won't use it's a lot of money to pay for a rubbish product better off getting a glossy lipstick”

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Posted 6 years ago

“Bought the Xmas advent Callander. Really love the cute nail varnish and the variety of colours.”

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Posted 6 years ago

“Bought two of these ...love love love...hard wearing, looks amazing!”

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Posted 6 years ago

“Arrived quickly and perfectly packaged, however I am not impressed with my first Ciate purchase to be honest. You need a good 3-4 coats to get anywhere near the advertised shade, which you would think would give your nails extra protection from chips but sadly this isn’t the case. It chips so easily even with the top coat. You can actually scratch off one coat. I’m glad I only bought the minis to try and not full size.”

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Posted 6 years ago

“Sent out wrong items but turned it around and the glitter flip lipsticks for my friends birthday sent correct items out n got them in time for her birthday which was a Sunday fabulous products 10:10”

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Posted 6 years ago

“I love the brand but I purchased the glitter flip lippy and am a bit disappointed. In the pictures it looks a LOT more glittery!”

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Posted 6 years ago

“It was a shame that the order came so late but I have to be honest and the products are really good, I will probably purchase more items from you. Thank you”

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Posted 6 years ago

“I purchased the glitter flip lipstick set and the best lipsticks eveeeeerrrr. Lovely colours and an extra bonus of a glitter burst. Fast delivery and good communication during dispatch.”

Helpful Report

Posted 6 years ago

Ciate London is rated 4.3 based on 3,198 reviews