Ciate London Reviews

Name: Ciate London
Rating: 4.29

4.3 Rating 3,198 Reviews

81 %

of reviewers recommend Ciate London

4.3

Based on 3,198 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

2079400005

Email:

lauren.adams@ciatelondon.com

Location:

82, Silverthorne Road, London
SW8 3HE

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Ciate London 5 star review on 29th April 2021

Lucy Brown

Ciate London 5 star review on 31st March 2021

Harkiran Bains

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order took a long time to arrive and can't check it as its a Christmas gift. Instant bombardment of email advertising after purchasing was irritating”

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Posted 3 years ago

“Still waiting for my item to arrive”

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Posted 3 years ago

“Great customer service. Really happy with my shadows.”

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Posted 3 years ago

“I love Ciate products, particularly their nail polish which are of great quality and always with inventive names! :)”

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Posted 3 years ago

“I was disappointed with the results, the colour change was very patchy and uneven, not what I was expecting for the price.”

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Posted 3 years ago

“Very good nail varnish x very happy with product x”

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Posted 3 years ago

“easy ordering and super fast delivery”

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Posted 3 years ago

“Easy to order, arrived promptly and my bronze serum is divine, this is my second bottle!”

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Posted 3 years ago

“Poor customer service. Placed an order to receive a free gift, not realising you had to order the free gift yourself. Queried with Ciate when not received to be advised they would look round the office for one. Not heard anything since. Realise it was an error on my part but did order 4 items and it would have been great to have received the gift.”

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Posted 3 years ago

“Speedy delivery and needed to ask a question and they got back to me straight away. Did not receive my free lip stuff though when you spend over a certain amount. Very good experience though”

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Posted 3 years ago

“Loved the selection of colours.Looking forward to using them.”

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Posted 3 years ago

“Love the nail varnish advent calendar.For my daughter”

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Posted 3 years ago

“The Company provides a reliable and efficient service with fair pricing.”

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Posted 3 years ago

“Good quality, The Advent Calendar has many exiting exiting colours.”

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Posted 3 years ago

“Fabulous colours with good staying power when used with base and top coats”

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Posted 3 years ago

“item not delivered initially due to an issue with my delivery address, my fault, was resolved quickly. Excellent customer service, will use again”

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Posted 3 years ago

“Quality nail varnish in various luscious colours. Lasted for up to a week before chipping too badly. Came off with remover easily too.”

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Posted 3 years ago

“I did not like the wing stamp eyeliner. It did not stay put at all. There was hardly any in place within a few hours. Wish I had not purchased.”

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Posted 3 years ago

“Package arrived on time can't fault them. Its still wrapped for Christmas so can't yet comment on the quality of the content”

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Posted 3 years ago

“Unfortunately calendar arrived damaged. Have contacted ciate customer services a few days ago and still awaiting a response.”

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Posted 3 years ago

Ciate London is rated 4.3 based on 3,198 reviews