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Ciate London Reviews

4.3 Rating 3,198 Reviews
81 %
of reviewers recommend Ciate London
4.3
Based on 3,198 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Read Ciate London Reviews
Visit Website

Phone:

2079400005

Email:

lauren.adams@ciatelondon.com

Location:

82, Silverthorne Road, London
SW8 3HE

Write Your review

Anonymous
Anonymous  // 01/01/2019
Bought products as Christmas presents for my daughter and daughter in law, both loved the quality of the product. Ordering online was simple, delivery was prompt. All round good service.
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Posted 6 years ago
Great Product - Love the new colour
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Posted 6 years ago
love it
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Posted 6 years ago
Got the advent calendar for my daughter. She loved it and all the colours were a hit, very pleased.
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Posted 6 years ago
Good service delivery quick. Will use again
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Posted 6 years ago
I absolutely love ciate nail varnishes, I’m obsessed with the collection and constantly get compliments on my nails. The only downside is when I order it takes around 14 days for them to be delivered.
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Posted 6 years ago
They’re really good with ordering things from them and fast
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Posted 6 years ago
Great idea but disappointing when items where receved
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Posted 6 years ago
Daughter loves them!!
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Posted 6 years ago
I purchased the Advent calendar to be delivered to my daughter. In general, she was delighted. However, the main nail polish which should have been opened on the 24th was in the wring compartment, so she opened it early. Not terrible. My bigger complaint is how long it took to arrive. I ordered in what should have been sufficient time to arrive for the first, but she only received it on the second. You may want to follow up this complaint with your courier.
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Posted 6 years ago
The glitter lipstick didn’t work on me like it showed in the advert. I only liked two of the colours in the set
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Posted 6 years ago
I would say the packaging etc is great and quick delivery.
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Posted 6 years ago
Fantastic Customer Service
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Posted 6 years ago
I am happy with product but they should have more variety of colours
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Posted 6 years ago
Still Haven’t received product and missed friends birthday
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Posted 6 years ago
Fab products but I felt that delivery / dispatch was slow!
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Posted 6 years ago
I have bought four lipsticks from Ciate, three I am happy with and one of which is clearly not the same colour as advertised. I emailed Ciate to explain and was told I could return the lipstick for a refund, however, when I email back (twice) to say I would like a returns labels as I didn't think I should have to pay for the return postage (miss-advertisement - the colour is clearly not the same as advertised) I have been ignored. Shame on you Ciate.
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Posted 6 years ago
Very fast delivery, great products!
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Posted 6 years ago
Great!
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Posted 6 years ago
The products were quick to be delivered
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Posted 6 years ago
Ciate London is rated 4.3 based on 3,198 reviews