Ciate London Reviews

Name: Ciate London
Rating: 4.29

4.3 Rating 3,198 Reviews

81 %

of reviewers recommend Ciate London

4.3

Based on 3,198 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

2079400005

Email:

lauren.adams@ciatelondon.com

Location:

82, Silverthorne Road, London
SW8 3HE

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received my ciate product fairly quick and I was very pleased with my glitter flip it feels nice on and has a subtle sparkle which I love”

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Posted 5 years ago

“I love their nail polish- it lasts forever and the colors (Cyclone, After Dark, Forbidden Fruit) are gorgeous!”

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Posted 5 years ago

“Amazing customer service extremely polite and knowledgable . Very straight forward transaction on both purchasing and returning an item .”

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Posted 5 years ago

“Great products. Products arrive nicely packaged. Very quick service”

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Posted 5 years ago

“Quick delivery, good polish, lasts longer than others I’ve tried”

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Posted 5 years ago

“I am in love with the glitter flip! Best lip gloss, stays on all day and love the glitter pop. I rave to everyone about it. Finally found a lipstick i can wear and still smouch my gorgeous children! Also bronzer is the beat i've used and i have been through quite a few!! Lastly setting powder is fantastic. Gives me a matte non shiny look all day thank you ciate london!!”

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Posted 5 years ago

“I love the products - just a bit different and sparkly! The nail varnishes come in such a range of colours that you can change to suit every Mood. I ordered an eye shadow collection for the first time and am impressed by the coverage they give.”

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Posted 5 years ago

“Ciate London has wonderful customer service and very fast shipping. The website is easy to understand and the offer of 10% off using a personalised discount code was great, I shared it with all my friends!”

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Posted 5 years ago

“Great webshop . I love it”

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Posted 5 years ago

“Ciate London...I'M IN LOVE WITH YOUR PRODUCTS! The shipping was fast, everything was so amazing!!!!”

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Posted 5 years ago

“Love these. Really lovely range of colours and the glitter isn't too much. Get comments when I wear any of the colours.”

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Posted 5 years ago

“Order finally arrived after 15 days only for 1 nail varnish to be completely smashed. contacted on facebook page was promised a replacement never arrived. Needless to say i will not be ordering directly from Ciate again.”

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Posted 5 years ago

“My order arrived too late to use for the event I'd planned it for with very poor response time to queries. But the item (a glitter flip lipstick) also looked nothing like the colour online and was unpleasant and chunky to use so maybe that lateness was a blessing in disguise. Then I attempted another order for another item later (the Courtney Act stamp and drag liner) using a code from their Instagram adverts but the code was invalid and I never received any response to my query about it so I didn't place the order. Shocking service and I'm never ordering again.”

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Posted 5 years ago

“I placed my first order just after Christmas & I have been really impressed with everything I bought. I will definitely be placing another order in the near future.”

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Posted 5 years ago

“I was really impressed with my first Ciate order. It all came really quickly and it was nicely packaged.”

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Posted 5 years ago

“I thought the colours of the nail polish were incredible but the staying power was poor. Within a few hours I had numerous chips although that had never happened with other brands such as opi or nails inc. I was very disappointed by all three polishes that I bought from ciate doing this and won’t be purchasing again from here.”

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Posted 5 years ago

“Took to long to receive”

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Posted 5 years ago

“Beautiful irredescent polish of high quality! I'll be back for more 🙂”

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Posted 5 years ago

“Very poor nail polish. Chipped after one day even with top coat”

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Posted 5 years ago

“I am a Ciate convert! These are the most long lasting nail polishes I have ever worn. I bought a gorgeous charcoal grey colour (Total Eclipse) and a metallic colour changing purple (After Dark) in the Christmas sale, and had lots of compliments when wearing them. Currently eyeing up Racing Green! Or maybe Dangerous Affair...”

Helpful Report

Posted 5 years ago

Ciate London is rated 4.3 based on 3,198 reviews