Ciate London Reviews

Name: Ciate London
Rating: 4.29

4.3 Rating 3,198 Reviews

81 %

of reviewers recommend Ciate London

4.3

Based on 3,198 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

2079400005

Email:

lauren.adams@ciatelondon.com

Location:

82, Silverthorne Road, London
SW8 3HE

Write Your review

Tell us how Ciate London made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ciate London 5 star review on 29th April 2021

Lucy Brown

Ciate London 5 star review on 31st March 2021

Harkiran Bains

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I loved this nail varnish set , I bought it for my sons girlfriend for Xmas. It is in lovely packaging as well.She wil love it !”

Helpful Report

Posted 4 years ago

“Advent calendar is a brilliant treat - Great colours”

Ciate London 5 star review on 2nd December 2020

Helpful Report

Posted 4 years ago

“Love the brand and delivery is excellent but this time the lipstick I ordered broke in half after 2 uses! So very disappointed!!”

Helpful Report

Posted 4 years ago

“Disappointed, ordered advent calendar for my mother on 16th November, first parcel mislaid, new order raised - still hasn't arrived! They tried to resolve the initial issue but 1st December tomorrow and no answer to what has happened to the calendar. I wanted to treat my Mum as it has not been a great year (for lots of people) as haven't been able to give her a hug since the summer and now something I wanted to treat her to has yet to materialise and I feel I've let her down as they have not delivered the parcel - twice!”

Helpful Report

Posted 4 years ago

“Prompt delivery, well packed. Haven't opened product yet as it is a C'mas gift. I'm sure it'll be great.”

Helpful Report

Posted 4 years ago

“Item has still not arrived after 10 working days. I have chased ciate London several days ago and am still waiting for a reply. Tracking service gives no indication when the parcel is going to be delivered. I m hoping that it arrives for xmas. Sorry I cannot comment on ciate London product because as yet it hasn't arrived.”

Helpful Report

Posted 4 years ago

“I emailed to let your customer service know my item had been missing for some time and they kindly sent out another by the time the mirror was found! I apologised and explained the whole ordeal to which I appreciated and returned the replacement via royal mail sorry for the mix up and the patience!”

Helpful Report

Posted 4 years ago

“The advent calendar was a present for my friend's daughter, and she absolutely loves it. I made a mistake placing my order and customer services were friendly, helpful and efficient. Thank you.”

Helpful Report

Posted 4 years ago

“Love the advent calendar . The nail polishes are amazing! So easy to apply and wear very well. Colours are fantastic.”

Helpful Report

Posted 4 years ago

“Love the nail varnish advent calendar - look forward to it every year!”

Helpful Report

Posted 4 years ago

“Spoke to customer services with a query before purchase and he was most helpful. Order arrived promptly and well packaged. advent calendar so recipient not opened yet. But from reviews expect she will be happy.”

Helpful Report

Posted 4 years ago

“Bought for Christmas presents, also bought for the same last year. Fabulous product and recipients loved them. Excellent value for money.”

Helpful Report

Posted 4 years ago

“Delighted with my purchase.”

Helpful Report

Posted 4 years ago

“I bought the advent calendar via MSE special offer for the second time, they are fabulous, great coverage and easy to apply and some really lovely colours”

Helpful Report

Posted 4 years ago

“Great service. Fast delivery Xmas gift”

Helpful Report

Posted 4 years ago

“Still haven't received my order.”

Helpful Report

Posted 4 years ago

“I loved the calendar and couple of years ago and can't wait to open this one. Had an issue with the courier but customer services got it sorted and sent a new order out. Many thanks:-)”

Helpful Report

Posted 4 years ago

“Excellent service from ordering to delivery very pleased with Miss piggy mirror and miss piggy makeup sponge”

Helpful Report

Posted 4 years ago

“Fast delivery, well packaged and just love my Miss Piggy hand mirrors.”

Helpful Report

Posted 4 years ago

“I think the products are very expensive for what they are”

Helpful Report

Posted 4 years ago

Ciate London is rated 4.3 based on 3,198 reviews