Ciate London Reviews

Name: Ciate London
Rating: 4.29

4.3 Rating 3,198 Reviews

81 %

of reviewers recommend Ciate London

4.3

Based on 3,198 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

2079400005

Email:

lauren.adams@ciatelondon.com

Location:

82, Silverthorne Road, London
SW8 3HE

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought 2 glitter flips for my very first purchase. I had a great experience with no problems.”

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Posted 5 years ago

“Good website and efficient shipping. However taken one star off as the email I sent regarding the Wanderwand lipstick hasn't been replied to yet (2 days).”

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Posted 5 years ago

“It’s a nice coverage and colour is nice. It goes on really easy and a little goes a long way. It did melt off when I was on the phone in the heat but otherwise I think it’s ok. Not keen on the smell.”

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Posted 5 years ago

“Poducts comes lovely packed. Would recommend this brand.”

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Posted 5 years ago

“Website is very easy to navigate through and I like the technology used for matching ideal shades for foundation.”

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Posted 5 years ago

“Love my glitter flip colours, apply once, last all day.”

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Posted 5 years ago

“Really loving the developments with this brand- excellent sizes for products and lots of choice and shades offered”

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Posted 5 years ago

“Absolutely adore Ciate products. All amazing and totally cruelty free x”

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Posted 5 years ago

“Great and easy online shop. Only negative point is that they do not send samples about new products for example.”

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Posted 5 years ago

“Prompt delivery and good customer service”

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Posted 5 years ago

“Fabulous products and fabulous customer service.”

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Posted 5 years ago

“Excellent customer service”

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Posted 5 years ago

“Ciate customer services is absolutely shocking and really lets the brand down. I have contacted now three times and have not heard back.”

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Posted 5 years ago

“lovely lipstick NOT as sparkly as shown BUT sparkly and long lasting never the less very pleased”

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Posted 5 years ago

“The lipstick are lovely and work like wonders”

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Posted 5 years ago

“First purchase from Ciate. It took a few days to come through and two attempts to get the colour right. Could do with more help on the website in terms of which colour to use.”

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Posted 5 years ago

“Nice simple but elegant packaging. Delivery was very quick. Enjoyed the 2 for 1 promotion and the discount on left over Valentine’s Day stock.”

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Posted 5 years ago

“Delivered quickly”

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Posted 5 years ago

“I am so annoyed, I paid for next day delivery and it did not come next day, so I reached out on twitter and got the standard ‘give us your name and order number and we will look into it’ gave them it and of course, no response for days. Won’t be preferring from Ciate again”

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Posted 5 years ago

“Now have four glitter flips. Love them. Also love the service and the way they keep you informed every step until your order is received.”

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Posted 5 years ago

Ciate London is rated 4.3 based on 3,198 reviews