Ciate London Reviews

Name: Ciate London
Rating: 4.29

4.3 Rating 3,198 Reviews

81 %

of reviewers recommend Ciate London

4.3

Based on 3,198 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

2079400005

Email:

lauren.adams@ciatelondon.com

Location:

82, Silverthorne Road, London
SW8 3HE

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Ciate London 5 star review on 29th April 2021

Lucy Brown

Ciate London 5 star review on 31st March 2021

Harkiran Bains

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lipstick not very glittery”

Helpful Report

Posted 4 years ago

“Extremely impressed with Ciate London’s service, I received the wrong colours of lip gloss in my order so sent them back and received the correct one within a few days also received the postage fees back. Thank You”

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Posted 4 years ago

“Very pleased with my purchase which was mainly for my daughter although my wife had the blue and the pink v good quality”

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Posted 4 years ago

“The colours are lovely. Texture is really good, I could have got away with one coat but 2 coats give a deep colour. Application brush is a good size and shape. Unfortunately it chipped within 24 hours. It does not stand up to doing the washing up. Would buy again if on offer but would not buy at full price as cheaper brands stand up to doing the washing up much better.”

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Posted 4 years ago

“Lovely selection of nail polish, very good value for the price.”

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Posted 4 years ago

“Great customer service and nice products.”

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Posted 4 years ago

“The lip gloss didn't glitter but it was 2 for £12 so worth a try. The metallic eye powder is ok but not worth the price. Somewhat disappointed with the products I bought, apart from the nail varnish which was really good, easy coverage and long lasting and durable. Customer services were helpful when I enquired why my free shipping didn't work. They refunded me quickly and were friendly and polite.”

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Posted 4 years ago

“Shipped my products quickly and arrived on time with no issues”

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Posted 4 years ago

“Very quick delivery even in Covid19 pandemic”

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Posted 4 years ago

“Absolutely love Ciate London. My new go to for online makeup. Packaging was in my opinion over the top, it was wrapped, bubble wrapped put in a box 50 times it size, then secured inside with wrap...it was like pass the parcel 🤣🤣 would definately buy again.”

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Posted 4 years ago

“Exceptionally fast and efficient service”

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Posted 4 years ago

“Reliable service.”

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Posted 4 years ago

“Great advertising but products don't live up to expectations.”

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Posted 4 years ago

“My first order. It is actually a gift the colours are lovely a colour for everyone.”

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Posted 4 years ago

“Love this nail polish. Like having the small size as I rarely use up a whole bottle. Colours lovely and hard wearing.”

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Posted 4 years ago

“Never heard of this brand, only ordered because I saw it on martin Lewis money best buys.Fantastic offer and quick delivery. I shall keep a lookout for more on this site.”

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Posted 4 years ago

“Great colours, last brilliantly and always great service too : )”

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Posted 4 years ago

“Prompt service, well packaged.”

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Posted 4 years ago

“The colours weren’t as nice as I thought they would look like and needs a couple of coats on to look good”

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Posted 4 years ago

“Really happy with purchase from website, quick delivery and updated on parcel throughout its journey.”

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Posted 4 years ago

Ciate London is rated 4.3 based on 3,198 reviews