Ciate London Reviews

Name: Ciate London
Rating: 4.29

4.3 Rating 3,198 Reviews

81 %

of reviewers recommend Ciate London

4.3

Based on 3,198 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

2079400005

Email:

lauren.adams@ciatelondon.com

Location:

82, Silverthorne Road, London
SW8 3HE

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Ciate London 5 star review on 29th April 2021

Lucy Brown

Ciate London 5 star review on 31st March 2021

Harkiran Bains

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not very impressed with the quality of the polish. Takes 3+ coats to get an even colour and doesn't last well.”

Helpful Report

Posted 6 years ago

“lovely colours but not well presented when they arrived.”

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Posted 6 years ago

“Nail polishes are beautiful, great range of colours. However I was disappointed that they just came in bubble wrap with no gift/presentation box. They were for a gift and don’t look very stylish at all.”

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Posted 6 years ago

“Great mascara but eyeliner was dussapointing. Goes on great and a good dark colour but smudges throughout the day.”

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Posted 6 years ago

“Quick delivery.”

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Posted 6 years ago

“A little disappointed with the liquid eyeliner, amazing application but not that long wearing and smudges even when dry”

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Posted 6 years ago

“The mascara is great but the felt tip style eyeliner goes pale after one swipe across the eyelid. I have one lovey black flick on my right eye, but it's trey on the left (like a pen running out!). I've tried shaking it but the only way for it to 'refill' is for it to sit upside down for a while.”

Helpful Report

Posted 6 years ago

“Average mascara and eye liner... hard to remove even with eye make-up remover, altogether disapointing”

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Posted 6 years ago

“My review would have been very good if it was just for the nail varnish, which was absolutely gorgeous and looks fabulous on (new geology? shades). Unfortunately, this was let down by the fact that I had difficulty using a discount code which then took a couple of days to sort out, which then meant I was forced to order on a next day delivery postage cost (as I wanted them for my holiday) at a cost of £5.95. The package was then addressed incorrectly and posted through someone else's door and my husband had to go and fetch it. I had to ask for a refund on the postage, which should have been offered. The lady I dealt with at Ciate was very helpful, but the rest of the service let it down.”

Helpful Report

Posted 6 years ago

“The quality of the polish is good, but the colour or the pale one looks nothing like the picture on the website. It is almost white in the bottle, but looked more like a pale tan colour on the site. I would not have ordered if I had realised.”

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Posted 6 years ago

“Pretty bottle with bows and lovely colours to choose from. Good price as bought when on sale. Sadly, slightly clumpy on application. Delivery was quick and ordering through website easy.”

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Posted 6 years ago

“While I did like the service I did not like the product unfortunately.”

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Posted 6 years ago

“I ordered the Strawberry and Cream nail varnish which did arrive promptly. The Pink (Strawberry) looks very expensive. However, I am disappointed with the Cream (cream) nail varnish. It has chipped very quickly and looks cheap.”

Helpful Report

Posted 6 years ago

Ciate London is rated 4.3 based on 3,198 reviews