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Ciate London Reviews

4.3 Rating 3,198 Reviews
81 %
of reviewers recommend Ciate London
4.3
Based on 3,198 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Read Ciate London Reviews
Visit Website

Phone:

2079400005

Email:

lauren.adams@ciatelondon.com

Location:

82, Silverthorne Road, London
SW8 3HE

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Ciate London 5 star review on 29th April 2021
Lucy Brown
Ciate London 5 star review on 31st March 2021
Harkiran Bains
Ciate London 5 star review on 31st March 2021
Harkiran Bains
Ciate London 5 star review on 31st March 2021
Harkiran Bains
Ciate London 5 star review on 31st March 2021
Harkiran Bains
Ciate London 5 star review on 31st March 2021
Harkiran Bains
Ciate London 5 star review on 31st March 2021
Harkiran Bains
23
Anonymous
Anonymous  // 01/01/2019
One of the items i recevied was faulty. i have emailed you about this but have not response yet. hopefully i will shortly and can re-review.
Helpful Report
Posted 6 years ago
Quick dispatch however the eyeliner is not very black at all. Had to go back to my old trusted kat von d liner. Haven't tried the mascara yet so no review for it. Would have been disappointed if I paid full price. However I got it for £5 on priority moments through O2.
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Posted 6 years ago
The fierce flicks eyeliner was dry after 1st use no ink left very disappointed
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Posted 6 years ago
Sadly this eyeliner is not smudge free, which is why I've only given it 2 stars.
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Posted 6 years ago
I haven’t received the order yet 2 weeks later.. bought on O2 priority. The offer is still on there. Not sure why this is taking so long. Customer service have resent the order.
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Posted 6 years ago
I adore your mascara & glitter flip glosses but hate your prices! In the 3 years I have been using your products, your prices have sky rocketed! Your prices are now beyond justifiable, im sorry, i truly am because your products are amazing but no mascara is so special that it is worth over £20 (with p&p) especially with the shelf life that yours has.
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Posted 6 years ago
I paid for speed post ( within 3 days ) and the parcel didn't arrive after 6 days. I love your products which is why whenever I travel to london I will order so they can deliver within my stay. However the parcel didn't arrive before I left this time which is extremely annoying.
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Posted 6 years ago
Product des not shine like Ciate claim
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Posted 6 years ago
Ciate London is rated 4.3 based on 3,198 reviews