Ciate London Reviews

Name: Ciate London
Rating: 4.29

4.3 Rating 3,198 Reviews

81 %

of reviewers recommend Ciate London

4.3

Based on 3,198 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

2079400005

Email:

lauren.adams@ciatelondon.com

Location:

82, Silverthorne Road, London
SW8 3HE

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Ciate London 5 star review on 29th April 2021

Lucy Brown

Ciate London 5 star review on 31st March 2021

Harkiran Bains

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I cant tell you what i think as i have yet to receive my order”

Helpful Report

Posted 4 years ago

“Handige site, producten goed verpakt en redelijk snel bezorgd in deze tijd van het jaar. Heel blij met de mooie producten!”

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Posted 4 years ago

“Recent delivery excellent. Products really exciting too.”

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Posted 4 years ago

“Prompt efficient service, excellent quality.”

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Posted 4 years ago

“Very good service”

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Posted 4 years ago

“My order took a really long time to get to me, I had to email Ciate to find out if it was still coming. The product was disappointing, not as glittery as the images shown on the website.”

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Posted 4 years ago

“I loved the Presentation Box. The Advent Calendar will make a lovely present.”

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Posted 4 years ago

“Really good set of nail varnishes but I did have two of the same and missed out on another colour that should have been in the box. Would recommend I like the choice of colours and variations of metallic and bright varnishes.”

Helpful Report

Posted 4 years ago

“I wrote an email to Ciate about the item arriving damaged and never got a response, had to repair the item with tape and apologise to the person who I purchased it as a gift for, not great service considering the item wasn’t exactly cheap!”

Helpful Report

Posted 4 years ago

“brilliant mix of colours and textures in my advent calendar. Small bottles are ideal too”

Helpful Report

Posted 4 years ago

“Ordered the mini mani month, as a present. Very pleased with the way it looks and is packaged, it was delivered within the time scale stated too. Only downfall is, I wish I had got myself one as well. Thankyou”

Helpful Report

Posted 4 years ago

“The quality and condition of the packaging was very poor. When the plastic was removed the box fell apart and the products fell out. So not good if opening one window at a time, it being an advent calendar. Cannot comment on the product at this time as one window opened each day of December. It was sent as a gift to my sister who is letting me know each day.”

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Posted 4 years ago

“I purchased a lipstick & a lip velvet & both are very good products. I would buy from Ciate again.”

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Posted 4 years ago

“I bought the mail varnish advent calendar. I’ve never used these products before but love the idea that they’re vegan. I’ve opened two of the doors so far and am really impressed with the quality and coverage. My daughter is making me do a different nail every day!”

Helpful Report

Posted 4 years ago

“Lovely advent calender with a wide range of pretty nail colours. Easy to order. Great deal. Arrived quickly. I bought one for a friend also and she was very pleased!”

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Posted 4 years ago

“Ordered nail varnish advent calendar. Came really quickly Nail varnish looks good (haven't used it yet). Box opens up like a book and glue had failed both sides so plastic trays had fallen out, bit disappointing but still good value.”

Helpful Report

Posted 4 years ago

“Quality of nail polish is great but unfortunately the advent calendar arrived damaged (all areas with glue had failed) and had to be glued back together in order for nail polish to stay in the correct position and for the calendar to stand up. This is quite disappointing for a more expensive advent calendar choice.”

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Posted 4 years ago

“Really good value for money. My wife is really enjoying opening her advent calendar.”

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Posted 4 years ago

“Received my advent calendar, with nail polish inside, can’t wait to get to day 24 and see all the lovely colours, merry Christmas 🤶🏻🎅🏻”

Helpful Report

Posted 4 years ago

“Didn’t receive my order! When I contacted Customer Service I was advised that they didn’t know what happened to it!! A replacement order is on it’s way, hopefully 🤞”

Helpful Report

Posted 4 years ago

Ciate London is rated 4.3 based on 3,198 reviews