Ciate London Reviews

Name: Ciate London
Rating: 4.29

4.3 Rating 3,198 Reviews

81 %

of reviewers recommend Ciate London

4.3

Based on 3,198 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Phone:

2079400005

Email:

lauren.adams@ciatelondon.com

Location:

82, Silverthorne Road, London
SW8 3HE

Write Your review

Tell us how Ciate London made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ciate London 5 star review on 29th April 2021

Lucy Brown

Ciate London 5 star review on 31st March 2021

Harkiran Bains

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products just let down by the service centre. No flexibility however the royal mail delivery is so much better than ups.”

Helpful Report

Posted 4 years ago

“Great customer service, lovely make up”

Helpful Report

Posted 4 years ago

“I was very pleased with my parcel. It contained what I thought and my business was able to make a large profit.”

Helpful Report

Posted 4 years ago

“The communication from Ciate & the delivery time were all fantastic The box of make-up was packaged a little disappointngly. The outer cardboard box was 'it', there was no decorative or other box within and the items were all loose to roll around. The make-up itself looked very jazzy & glitzy & a brilliant gift for someone in their teens or twenties. Not sure it was worth it's full price tag of £300 +. Luckily I'd a discount & it only cost £50. At full RRP not a spend I could recommend for a few eyeliners, eyeshadows & lippies unfortunately.”

Helpful Report

Posted 4 years ago

“Very pleased with the products and will definitely order again. Have told lots of people about it!”

Helpful Report

Posted 4 years ago

“There was an offer on Martin Lewis website for a selection of items at a vastly reduced price. Never to miss out on a bargain I bought the goods and can say that they have changed my life. I look 20 years younger and attract all sorts of admiring comments from wealthy men & women. I just wish that I had discovered you sooner. Thank you for changing my private life and giving me such additional sexual confidence. :-)”

Helpful Report

Posted 4 years ago

“I got the Ciate London haul and not only was it great value for money all of the products were top quality. I will definitely be purchasing more products from them in the future.”

Helpful Report

Posted 4 years ago

“They say there's a discount but doesn't work for new stuff. The stuff I bought was £18 for 1.5ml... it's tiny and the chameleon colours don't change once it's dry... The mascara is good but definitely too expensive...”

Helpful Report

Posted 4 years ago

“looks good I bought it for a xmas present so haven't tried any of the products”

Helpful Report

Posted 4 years ago

“What an exciting box of wonderful Ciate cosmetics. My friend and I couldn’t wait to try the gorgeous lipsticks, eye pencils and shadows. Delighted with my purchase.”

Helpful Report

Posted 4 years ago

“really great selection and great quality very happy”

Helpful Report

Posted 4 years ago

“Awesome looking, beautiful products which feel like a real treat! So glad I chose ciaté”

Helpful Report

Posted 4 years ago

“Excellent value for money amazing quality and products with great variety”

Helpful Report

Posted 4 years ago

“For how much they should have cost i was truly disappointed that they didn't even come in a presentation box as I bought for a present and they were just lose in a brown packaging box... Not great”

Helpful Report

Posted 4 years ago

“shed out of shape.”

Helpful Report

Posted 4 years ago

“Brilliant stuff, excellent postage times. Didn't have to contact customer service so can't give a review on that.”

Helpful Report

Posted 4 years ago

“Prompt, professional and helpful. Fabulous products!!”

Helpful Report

Posted 4 years ago

“Great value and lovely stuff.”

Helpful Report

Posted 4 years ago

“This was bought as a birthday gift for my wife who at the time of writing hasn't yet opened it. I purchased it as part of a Martin Lewis MSE offer apparently at much reduced price for the contents - apparently it was worth around £100 but having looked at the contents I'm not sure why. The packaging was appalling with various items of makeup thrown in a box - very disappointing but hopefully the wife will be pleased.”