“Never recieved my item am being refunded via paypal. No reply from countless emails and phonecalls. No tracking number or email confirmation sen but took my money!!! Need shuting down they are ripping off so many people just wish i had read the reviews before ordering. Totallu disgusting!!!”
“DO NOT ORDER!!! Placed an order over a week ago got a message to say would be delivered last week still not arrived ignoring my emails and phone calls and also messages through instagram! Very rude company”
“PLEASE READ THE REVIEWS.
This shop is beyond awful, ordered 2 items that I got sucked into buying from there Alleged sale!!
A jumper and a shirt for £585.00
Neither have arrived... no reply to emails... phone just goes through to a full voicemail ...
Luckily paid by PayPal and putting a claim in.... they don’t even reply to that !
Why didn’t I look at the reviews !!!”
“Do not buy anything from this store I bought 2 tops in the sale it has been over a week now I have emailed them three times and tried to ring them absolutely nothing they are really bad do not even attempt to buy anything no matter how cheap it is”
“AVOID this company £ paid £330 for some trainers , never seen they been told there lost in post , not willing to sort this problem as they have taken my money ... thieves!!!!
Wouldn’t give them 1 star !”
“I would not recommend this company to anyone. I placed an order for a t-shirt and heard nothing for 4 days. Finally got through to customer service only to be told it can take up to 5 days for delivery!!! 5 days really??? Most online retailers can get items to arrive for customers the next day, seems this it a bit too difficult for this amateur outfit. I cancelled my order and purchased elsewhere. I can't imagine the amount of business this company must lose because of their non existent customer service.”
“Tried to order, but they blocked me for no reason !
I saw a t-shirt I have been looking for which was sold out in other shops and wanted to try order it through their online shop, but was experiencing some problems with their website and tried to phone them a few times and e-mailed them but no answer. So I tried to reach out to them on Instagram and I posted the message under one of their photos and they deleted it and blocked me. Very strange behavior...”
“When I first started shopping with circle fashion their customer service was exceptional but as iv started to become a regular customer the service has become worse and worse by every order that now it is simply a disgrace!! It is such a shame because they have some top end beautiful clothing from the finest designers in the world.when u order nowadays they basically take forever (10 days)just to dispatch it out although it’s in stock I think they just can’t be assed, and the exchange times are even worse ( around 3 weeks) but only if you keep chasing them otherwise they may take several months if you don’t chase them!!absolute joke!you email them they ignore it. So many bad reviews here surely everyone isn’t lying about their experiences so why aren’t the management taking note instead of continuing to offer poor standards of service!”
“Small fish in big pond. It’s a small company not a big company in bloody Huddersfield. Service was poor waited over 10 days and they sent with the bloody tag. When I called the stupid owner Mustafa said he would not compensate me for this error and hanged up the phone. Pls stay away”
“The worst website by purchasing your luxury brands!!!
The reasons are simple, they do not carry the responsibility with their company when reaching out to the customers. Also, they canceled out most of your order by announcing you it was out of stock after a week. It has been for more than 12 days. The most ridiculous thing is that they have just sent out the items after 10 days of waiting for my stuff. I mean, come on Circle Fashion, is this the way you treat your customers? Not a good online website to go and purchase stuff on it.”
“DO NOT USE THIS WEBSITE DO NOT PART WITH YOUR MONEY. It is now 8 days since ordering. I have emailed them, called them and I have now had to open a PayPal case to retrieve my money. Everything seems cheap because they steal your money and don't send your goods. PLEASE READ THE OTHER REVIEWS.”
“I have ordered twice from them and the first time I received the wrong shirt and I never got my refund for postal costs returning it. My 2nd order was paid for on Sunday 11th February as a valentines gift. On the 14th nothing arrived and I had been given the DPD tracking and rang them. They never had a parcel. After lots of excuses from Circle Fashion Huddersfield I eventually got a refund 14 days after the day it was paid for. AVOID is my advise as it’s an absolute disaster and they don’t have customer service at the core of their business.”
