City-Airport-Taxis.com Reviews

Name: City-Airport-Taxis.com
Address: Kemp House 152 - 160 City Road, London
Rating: 4.79

4.8 Rating 1,123 Reviews

97 %

of reviewers recommend City-Airport-Taxis.com

Company Reviews

Questions

Metrics

4.8

Based on 1,123 reviews

Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

+44 203 432 9333

Email:

email@city-airport-taxis.com

Location:

Kemp House 152 - 160 City Road
London
EC1V 2NX

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City-Airport-Taxis.com 1 star review on 7th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a highly disappointing experience with City Airport taxis during my recent trip from Vienna Airport to the city. Despite requesting a child seat for my infant, it was not provided, putting my child's safety at risk. As a result, I had to arrange alternative transportation. When I contacted their emergency line, I was given a false explanation regarding the absence of the child seat. The situation was worsened by the fact that the company only refunded me half the price of the ride, which is insufficient given the inconvenience and potential danger caused by their negligence. I strongly advise against using City Airport Taxis Their failure to prioritize customer requests, ensure passenger safety, and provide a reasonable refund is unacceptable. I recommend finding a more reliable and customer-oriented transportation option instead.”

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Posted 1 year ago

“Driver was on time, polite, beautiful and clean car. Excellent experience!”

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Posted 1 year ago

“Very reliable with polite and friendly drivers. Couldn’t fault the service - excellent!”

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Posted 1 year ago

“Booking on line was very simple. Received confirmation right away. Had to make a change in our pick up time, that was processed quickly with confirmation received within the hour. The drive arrived on time, was courteous and helpful. The vehicle was roomy, comfy and clean. Highly recommend this Company.”

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Posted 1 year ago

“2nd year using this company and again cant fault them. Driver waiting for us on arrival and was pleasant and helpful. Our return was exactly the same, driver was early and greeted us with a smile. There was a mistake on booking form for collection going home it was the same as flight time,but when I contacted company the chap was more than happy to change it.”

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Posted 1 year ago

“The drivers were on time, polite, car is clean. Highly recommended. Djoko is responsive”

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Posted 1 year ago

“Book a taxi is super easy, fast respons and confirmation. Taxi driver did contact me the evening before the day I needed the taxi ride to check on me and my booked ride. She was spot on on time, even before the confirmed pick up time. Second time with City Airport Taxis and again a super experience with their service. Booked ride: Vilamoura to Faro Airport Portugal.”

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Posted 1 year ago

“Punctual, courteous service for a reasonable price.”

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Posted 1 year ago

“It would have been a perfect score if they kept their eye on your flight. Our flight was delayed and we ended up having to pay an extra waiting time fee. For long-haul flights that are often delayed if you are collecting flight information use it.”

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Posted 1 year ago

“Fantastic service, from a great website where you can change things after booking / paying and great driver who was waiting exactly on time at a meeting location in an airport. Highly recommended.”

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Posted 1 year ago

“Booking was fast and easy. Our driver was awesome. On time, very friendly and got us to the airport on time. Would definitely use again.”

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Posted 1 year ago

“Easy to book On Time Lovely driver Large vehicle Perfect for families with kids Thank you”

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Posted 1 year ago

“Simply great service. The driver was very kind, though he had to wait for an hour, due to a delay in our flight. The car was excellent also. Recommend without hesitation.”

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Posted 1 year ago

“Super goede service!! keurig op tijd voor herhaling vatbaar!”

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Posted 1 year ago

“Easy to book always on time. Would definitely recommend”

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Posted 1 year ago

“Perfect! Easy to book , everything worked as agreed, friendly driver”

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Posted 1 year ago

“All stwp of the booking were great. They were helpful and kind. Thanjs to our driver for his kind manner and perfect driving.”

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Posted 1 year ago

“Easy to contact, prompt and good communication. Reasonable price. Would have been better if the driver had a sign with my name, although he did text me his car registration and told me he was outside, so it was not a problem to find him.”

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Posted 1 year ago

“Just the service we needed after a long day's travel.”

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Posted 1 year ago

“Hi very happy with service went very smoothly great drivers and exellent service many thanks”

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Posted 1 year ago

City-Airport-Taxis.com is rated 4.8 based on 1,123 reviews