City-Airport-Taxis.com Reviews

Name: City-Airport-Taxis.com
Address: Kemp House 152 - 160 City Road, London
Rating: 4.78

4.8 Rating 1,127 Reviews

96 %

of reviewers recommend City-Airport-Taxis.com

Company Reviews

Questions

Metrics

4.8

Based on 1,127 reviews

Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

+44 203 432 9333

Email:

email@city-airport-taxis.com

Location:

Kemp House 152 - 160 City Road
London
EC1V 2NX

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City-Airport-Taxis.com 1 star review on 7th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can only assume the positive reviews here are fakes. This company hires drivers who are, to say the least, mentally unhinged. Upon missing our flight, the driver texted, whatsapped from about 8 different numbers. Various threats ensued, despite us explaining that we had missed the flight. As a result of the drivers lunacy, we cancelled; they still took payment and refused to refund. DO NOT USE THIS COMPANY”

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Posted 8 years ago

“Car did not show at Rome Airport. Called number provided - was informed it was an un assigned number. Finally took a cab in to Rome. One plus hours after the scheduled time received a phone call asking where I was since the driver was now at the airport. Then you have the nerve to charge my credit card! Scam”

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Posted 8 years ago

“Used your service to and from Barcelona airport and our hotel in the heart of the city Meet and greet was exactly as promised Pick up back to the airport was early and both journeys were stress free Driver was polite and courteous Will use your service again and recommend it unreservedly”

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Posted 8 years ago

“Booked a taxi online to collect us from Vienna airport to Vienna city centre. The flight was delayed 3 hrs but the website claimed to track your flight so if your flight is delayed they will know and won't be a problem. So they claim!!!! The driver didn't turn up!! We contacted the emergency number given on our reservation confirmation and they claimed not to know anything about our booking but he knew my name?! And then told us to wait 25 minutes to an hour and the would send another taxi. I said this was unacceptable so he told me to get my own taxi!! I thought the whole point of city Airport Taxis was to remove the stress for the traveller at the end of long journey?? What concerns me is to make a reservation you have to leave card details online even though you pay the driver direct. I have contact the company via email but 3 days later I am still awaiting a response. DO NOT USE THIS COMPANY!!!”

Helpful Report

Posted 9 years ago

It is true that we offer free flight monitoring as part of the service, however your flight was delayed for more than 3 hours. It is specified in our terms and conditions that we do not guarantee availability if flight is delayed for more than 3 hours. You have not been charged for this transfer and we did reply to your email to inform you of the same.

Posted 9 years ago

“Last week I have perfect transfer service in Sardinia from Cagliari airport to our hotel and return trip. I would like to say many thanks to our extremely nice driver Alberto. He was waiting for us at the airport and come back to collect us on time for our return journey. He drove smoothly and safely. Vehicle was clean and comfortable and we arrived at airport in good time. He was also very friendly and gave me lots of information about the areas in Sardinia. Everything was perfect. Many thanks for the great service. Jolanta”

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Posted 9 years ago

“SERVIZIO MOLTO SODDISFATTO - A RACCOMANDATO - TAXI ON TIME - AFFASCINANTE E MOLTO DISPONIBLE DRIVER - SO ITALIANO!!! GRAZIE MILLE”

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Posted 9 years ago

“Again perfect service from Larnaca to Limassol against competitive rate”

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Posted 9 years ago

“Great service”

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Posted 9 years ago

“Was everything you would want in a service”

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Posted 9 years ago

“Drivers where very pleasant and professional. Very happy with the service thank you”

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Posted 9 years ago

“Muy buen servicio y buen precio. Sin duda repetiria”

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Posted 9 years ago

“Excellent service--fast and easy”

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Posted 9 years ago

“Driver was on time. Car was clean and in good condition. Plenty of space for our luggage. Driver drove smoothly and safely. Delighted with this service.”

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Posted 9 years ago

“Excellent service, will use again in future.”

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Posted 9 years ago

“the driver was very smartly dressed, the vehicle was very clean and comfortable,the driver was very safe, the traffic in milan was horrendous but he got us to our destination quickly. he also provided us water which was very welcome. all in all your driver and your service was excellent. kind regards, Mike Alldread”

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Posted 9 years ago

“Absolutely no problems: courteous, prompt- even provided courtesy bottles of water: very impressed!”

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Posted 9 years ago

“This is the second time I've used this company for my holiday transfers, both Naples airport To Sorrento. Driver was easy to spot at airport, friendly and helpful. Bang on time for the return trip as well. Will be using again.”

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Posted 9 years ago

“We were very pleased with everything. Both drivers were very pleasant and helpful and drove expertly. We were picked up on time and could not fault the service. We would definitely use the service again and will recommend it to friends”

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Posted 9 years ago

“Everything went smoothly. Taxi was on time, the price was rather low. I would definitely recommend this service.”

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Posted 9 years ago

“We were very pleased the service provided by City Airport taxis. The driver was prompt (actually 10 minutes early), the car was very clean (no cigarette smell or trash) and we arrived at our destination in Tilbury on time. Based on our experience, we would definitely use this service again and would highly recommend them.”

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Posted 9 years ago

City-Airport-Taxis.com is rated 4.8 based on 1,127 reviews