Claddagh Jewellers Reviews

Name: Claddagh Jewellers
Address: 25 Shop Street, ,, Galway
Rating: 4.86

4.9 Rating 621 Reviews

98 %

of reviewers recommend Claddagh Jewellers

Company Reviews

Metrics

Info

4.9

Based on 621 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

091562554

Email:

claddaghjewellers@gmail.com

Location:

25 Shop Street, ,
Galway
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Claddagh Jewellers 5 star review on 1st December 2021

Anonymous // 01/01/2019

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“Excellent service! The ring we ordered is lovely and arrived right on time. We would certainly use Claddagh Jewellers again!”

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Posted 6 years ago

“I ordered a ring for my daughter and it didn't fit. They replaced it without question. The service was very quick. Thank you”

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Posted 6 years ago

“Ring was purchased as a Christmas gift from my son to his bride after spending their honeymoon in Ireland. She was surprised and happy as she wanted this ring after seeing it in a shop in Ireland.”

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Posted 6 years ago

“My husband lost his wedding ring that we had purchase from them several years ago. I emailed the company and to my surprise ha d a very pleasant reply in 2 days. I was able to replace the ring and received it the mail weeks sooner than I expected. Couldn't be more happy with the jewelry, customer service and delivery.”

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Posted 6 years ago

“My wife is very pleased with her ring, and has received many compliments on it.”

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Posted 6 years ago

“The ring is beautiful and she really like it. It’s just I had to pay a jeweler to size it correctly because it was sent to me incorrectly even though I specified the correct size.”

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Posted 6 years ago

Hi Charles, Thank you for giving us the opportunity to respond. We checked your order and the item was ordered in an American size 6.5. This particular item came from a supplier and the supplier sent us the correct size. It was checked on there end before it was sent to us and it was checked once it came to our shop (to be entered into our system and corresponded with your order - which is usually when we detect errors, if any to go back to supplier for the correct size) and again before it was boxed. It was check a total of three times. We received no email or any information from you regarding the size of the ring. If you had contacted us we would have resized for you free of charge. Please email us on info@thecladdagh.com if you would like to discuss it further. Kindest Regards, Claddagh Jewellers.

Posted 6 years ago

“A beautiful gift from an earlier love til today my lifetime love. Smile, smile, smile”

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Posted 6 years ago

“Get Place, Great service I had a problem with the credit card, One phone call to the wonderful lady’s at Claddagh Jewelers and it was not a problem. They also helped me set up delivery for a time I'd be home. Great place to do business with.”

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Posted 6 years ago

“My girlfriend loved her ring. It was both beautiful and superb quality. I will definitely return in the future.”

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Posted 6 years ago

“I ordered the dancing stone claddagh ring for my daughter for Christmas. My daughter visited Ireland a few years ago as part of a college multicultural trip but she didn’t have much shopping money, so she had to pass on getting g this ring then. The ring is so beautiful and she gets all kinds of compliments. Received the ring in less than a week. Loved it and will definitely order more jewelry from your store!”

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Posted 6 years ago

“Anello bellissimo, imballaggio spedizione e cofanetto perfetto. Ottima qualità prezzo.”

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Posted 6 years ago

“Earrings are Great! She loved them! Claddagh Jewellers was great to deal with BUT they used Fed Ex to deliver it to me. Fed Ex overcharged and did a horrible job on the delivery. It was a delivery from HELL. If buying from Claddagh and they are shipping via Fed Ex, know that it's a great product but the delivery may make your experience HORRIBLE. Of course, Claddagh could use another delivery company!”

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Posted 6 years ago

Hi James, Thank you for your feedback. Nearly all Irish retailers use FedEx to ship to the USA because it requires a signature from customer upon delivery. Many customers buy higher value items and we need to make sure that all customers receive their item into their hands and the item is not left on a porch. We log all feedback and we do yearly reviews of our shipping methods and I have logged this with management and will include your concerns. Thanks again for helping us improve. Kindest Regards, Claddagh Jewellers Team.

Posted 6 years ago

“The ring I received is stunningly made! I have been wearing it every day and it still looks beautiful!”

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Posted 6 years ago

“The ring I ordered is beautiful and exactly what I wanted. Very dainty and feminine. Unique with rose gold Claddagh symbol over the Irish love knot silver band. I ordered it online and delivery was faster than predicted.”

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Posted 6 years ago

“I received my own Claddagh ring when I was 5 years old after my grandparents went to Ireland. After going on my honeymoon to Ireland, I wanted to find the right store to share my love for the Claddagh ring with my sister, sister-in-law and soon to be sister-in-law. Claddagh Jewellers was so helpful! I went into the store to just browse around and they talked about the different rings with me. I came back to that store later in the day, not knowing they were getting ready to close. I knew exactly what I wanted then and they were able to continue to help me. They were so nice and helpful. I only bought 1 ring on that trip and I regretted it. Then I found out I could buy online! Shopping online was easy and they had great communication with me about when my package would arrive, especially having to go over seas. Fantastic place to shop and I would recommend it to anyone!”

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Posted 6 years ago

“Excellent service, very quick delivery, good quality and design”

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Posted 6 years ago

“Wonderful gift for my Husband. Many thanks!”

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Posted 6 years ago

“I currently live in Canada but wanted to send a special birthday gift to my best friend back home in Ireland. I came across Claddagh Jewellers online and loved the range of jewellery available. The website was very easy to navigate and I found a pendant I loved (as does my friend). The process was all very easy and the gift arrived within a few days. I would definitely recommend website to family and friends and will visit the shop next time i’m in Galway”

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Posted 6 years ago

“The timeliness and quality of product Claddagh Jewellers produces is outstanding. My wife loved her ring and being able to get an authentic Claddagh from Ireland made her 10year anniversary gift even more special.”

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Posted 6 years ago

“Excellent service and assistance.”

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Posted 6 years ago

Claddagh Jewellers is rated 4.9 based on 621 reviews