Claire's CraftHouse Limited Reviews

Name: Claire's CraftHouse Limited
Address: Unit 71, Greendale Farm, Burton Road, Elford, Tamworth, Staffordshire
Rating: 4.93

4.9 Rating 2,128 Reviews

99 %

of reviewers recommend Claire's CraftHouse Limited

Company Reviews

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Metrics

4.9

Based on 2,128 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Visit Website

Phone:

0121 308 7828

Email:

hello@clairescrafthouse.co.uk

Location:

Unit 71, Greendale Farm,
Burton Road, Elford,
Tamworth
Staffordshire
B79 9DJ

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Claire's CraftHouse Limited 5 star review on 9th January 2023

Suzanne Wilkinson

Claire's CraftHouse Limited 5 star review on 6th January 2023

Aron Singleton-Hill

Claire's CraftHouse Limited 5 star review on 21st December 2022

Liza Hollick

Claire's CraftHouse Limited 5 star review on 7th November 2022

Louise Jane Chadwick

151

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I just love Claires Crafthouse!! I ordered a gift for Christmas but was worried that it would not be delivered in time. Claire was amazing, she had already started working on it but she finished it asap and ran it to the post as soon as it was done. All correspondance was fast and efficient and she comes across so warm and friendly. My gift arrived thanks to Claire and Royal Mail all in time and it was beautiful. Its presentation was very sweet also. It is glaringly obvious that Claire loves her work and you can see and feel the passion that she puts into it. I will definately be ordering from Claire again in the future and would recommend her to all my friends and family.”

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Posted 8 years ago

$Read Claire\'s CraftHouse Limited Reviews$

Thank you so much for your very kind words Victoria - we really do appreciate the time customers take to share their experience of shopping with us and I was thrilled to hear we're doing a good job! I look forward to welcoming you back to Claire's CraftHouse very soon - best wishes, Claire x

Posted 8 years ago

“The delivery was quick but the product was considerably smaller than it looked in the picture.”

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Posted 8 years ago

$Read Claire\'s CraftHouse Limited Reviews$

Hi Sally, thanks so much for taking the time to provide feedback on your purchase - it is very much appreciated and helps enormously with our operational and product development. I'm sorry that you were disappointed with the size of the item, however size and scale are actually very difficult to show in product photography, hence we do include as accurate a description as possible in the product details, along with all the product measurements. We have taken on board your observations - thank you once again for sharing them, best wishes, Claire x

Posted 8 years ago

“Lovely lady and lovely gift- thank you so much xx”

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Posted 8 years ago

$Read Claire\'s CraftHouse Limited Reviews$

Thanks so much for your feedback and very kind comments Louise - it's very much appreciated :) Best wishes, Claire x

Posted 8 years ago

“Bought a beautiful worry box as a Christmas present, easy to order, kept up to date with dispatch and arrived very quickly. Personal service and excellent item. The gift was given and very much appreciated so I am over the moon with my purchase from here. Thank you!”

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Posted 8 years ago

$Read Claire\'s CraftHouse Limited Reviews$

Thanks so much for your feedback Kayleigh - it's very much appreciated and I'm thrilled the person you gifted the worry box to loved it as well! We look forward to welcoming you back to Claire's CraftHouse again soon :) Best wishes, Claire x

Posted 8 years ago

“Regret they didn't come in time for Christmas but had quick response and have arrived and am very pleased with them.”

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Posted 8 years ago

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Thanks so much for your feedback Sheila and I'm so sorry about the delivery delay in the Christmas post but so pleased you love your items! Best wishes, Claire x

Posted 8 years ago

“Extremely pleased with products. Exactly what I thought they would be. Excellent quality. Excellent postage and packing . Will definitely buy from this company again. Thanks. ????????????”

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Posted 8 years ago

$Read Claire\'s CraftHouse Limited Reviews$

Thanks so much for your feedback Caroline - it's very much appreciated and we look forward to welcoming you back to Claire's CraftHouse again soon :) Best wishes, Claire x

Posted 8 years ago

“Arrived in good time item as expected”

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Posted 8 years ago

$Read Claire\'s CraftHouse Limited Reviews$

Thanks so much for your feedback Jacqueline - it's very much appreciated. Best wishes, Claire x

Posted 8 years ago

“Lovely worry box, perfect for my little girl on the spectrum xx”

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Posted 8 years ago

$Read Claire\'s CraftHouse Limited Reviews$

Thanks so much for your feedback Shereen - it's very much appreciated. I hope it helps your little girl :) Best wishes, Claire x

Posted 8 years ago

“Lovely worry box and great service”

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Posted 8 years ago

$Read Claire\'s CraftHouse Limited Reviews$

Thanks so much for your feedback Heidi - it's very much appreciated. Have a wonderful Christmas! Best wishes, Claire x

Posted 8 years ago

“Thank you very much for the items. Well presented and lovely finishing touch. Merry Christmas :)”

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Posted 8 years ago

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Thanks so much Dawn - very much appreciate your feedback and merry chsirtmas to you too! Best wishes, Claire x

Posted 8 years ago

“Fab gift idea for my nana, a cute worry box personalised. But expensive for what it is but never the less a lovely gift I can't wait to share.”

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Posted 8 years ago

$Read Claire\'s CraftHouse Limited Reviews$

Thanks very much for your feedback Alicia, I hope your Nana loves her gift. Best wishes, Claire x

Posted 8 years ago

“I could write forever and a day about Claire's crafthouse but I don't have enough 'characters' to do so ;). The one thing that keeps me coming back as a repeat customer is the personal touch that Claire gives each and every time I place an order. She has been extremely supportive when I have purchased gifts for loved ones that are no longer here but in memory of. I wouldn't go anywhere else for that 'extra special gift'. Thank you for being an amazing person Claire. Wishing you and your family a very Merry Christmas. Bex xxxx”

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Posted 8 years ago

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Bex, what a totally amazing review - I am very touched by those very kind words (and a bit teary!). It's always a joy to catch up with you when you need new gifts and goodies and I'm very honoured to have made memorial gifts for the very special people you've loved and sadly lost. Thank you so much for your lovely sentiments and I too wish you and your family a wonderful Christmas and all the best best life can offer in 2017, best wishes, Claire x

Posted 8 years ago

“Snowman was very nice but smaller than I thought so in reflection of the price I felt was a little steep”

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Posted 8 years ago

$Read Claire\'s CraftHouse Limited Reviews$

Hi Lisa, thank you for taking the time to provide your feedback - it's greatly valued and appreacited, and it helps us to improve our customer service. I'm sorry to hear that you were disappointed with your purchase though. I do provide size information for all products, but I strive for 100% customer satisfaction so I will contact you directly as soon as possible to see what can be done to address the point you raised. Best wishes, Claire x

Posted 8 years ago

“What a lovely range of products. When I received the paint I ordered it was packaged extremely well and a little personal note saying enjoy using the paint- it's why I like dealing with independent companies you get such a helpful and personal service. Many Thanks Sue”

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Posted 8 years ago

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Thank you so much Sue - it's a pleasure dealing with all our lovely customers too! And I'm always so touched when you take time out of busy lives to provide your feedback on our products and service. Your next order has gone off today so will hopefully arrive in time for Christmas - have a wonderful time, best wishes, Claire x

Posted 8 years ago

“I haven't used what I bought yet with it being very near Christmas but the overall experience has been that the service and friendliness has been exceptional. Any comment I have made on the site has been replied to and I received my good very quickly. I'm looking forward to using them in the new year. Thankyou x”

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Posted 8 years ago

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Thank you so much for your lovely words Jane and for your custom. We love dealing with our customers here at Claire's CraftHouse so it's particularly lovely when that's recognised. I look forward to hearing how you get on in the new year with the items you purchased and, in the meantime, have a wonderful Christmas break. Best wishes, Claire x

Posted 8 years ago

“Absolutely delighted with my order. Beautifully made and contact made throughout to keep me up to date. Thank you x”

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Posted 8 years ago

$Read Claire\'s CraftHouse Limited Reviews$

Thank you so much Jane for those kind words - I'm thrilled you love your item and that you felt the buying experience was a positive one. I appreciate you taking the time out of a no doubt busy week to share your thoughts - thank you! Best wishes, Claire x

Posted 8 years ago

“Really pleased with my purchase, very fast and efficient service and packaged perfectly, thank you x”

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Posted 8 years ago

$Read Claire\'s CraftHouse Limited Reviews$

Thank you Kim - that's great to hear you had such a positive experience shopping with us and I very much appreciate you taking the time to share your thoughts - best wishes, Claire x

Posted 8 years ago

“Great friendly polite service, lovely little gift for a friend. Will definitely be purchasing more.”

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Posted 8 years ago

$Read Claire\'s CraftHouse Limited Reviews$

Thank you Carole - I really appreciate those sentiments and it's a feather in our cap that you plan to return! We look forward to welcoming you back to Claire's CraftHouse in the future - best wishes, Claire x

Posted 8 years ago

“Fantastic items.Lovely packaging.Fast delivery.Perfect!x”

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Posted 8 years ago

$Read Claire\'s CraftHouse Limited Reviews$

That's fantastic to hear Andrea - thank you so much for such lovely feedback, we hugely appreciate you taking the time to provide it and I'm delighted you love the items you ordered - thank you for your custom! Best wishes, Claire x

Posted 8 years ago

“Lovely items, packaged beautifully. Thank you.”

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Posted 8 years ago

$Read Claire\'s CraftHouse Limited Reviews$

Thank you Leanne - so pleased you love your items and it's very kind of you to take the time to share your feedback here and support Claire's CraftHouse. Best wishes, Claire x

Posted 8 years ago

Claire's CraftHouse Limited is rated 4.9 based on 2,128 reviews