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Claire's CraftHouse Limited Reviews

4.9 Rating 2,128 Reviews
99 %
of reviewers recommend Claire's CraftHouse Limited
Company Reviews Questions Metrics
4.9
Based on 2,128 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Claire\'s CraftHouse Limited Reviews
Visit Website

Phone:

0121 308 7828

Email:

hello@clairescrafthouse.co.uk

Location:

Unit 71, Greendale Farm,
Burton Road, Elford,
Tamworth
Staffordshire
B79 9DJ

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Claire's CraftHouse Limited 5 star review on 9th January 2023
Suzanne Wilkinson
Claire's CraftHouse Limited 5 star review on 9th January 2023
Suzanne Wilkinson
Claire's CraftHouse Limited 5 star review on 9th January 2023
Suzanne Wilkinson
Claire's CraftHouse Limited 5 star review on 6th January 2023
Aron Singleton-Hill
Claire's CraftHouse Limited 5 star review on 6th January 2023
Aron Singleton-Hill
Claire's CraftHouse Limited 5 star review on 21st December 2022
Liza Hollick
Claire's CraftHouse Limited 5 star review on 7th November 2022
Louise Jane Chadwick
151
Anonymous
Anonymous  // 01/01/2019
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Caroline Goldrick
Verified Buyer
“The idea of the worry box is lovely but I was disappointed when it arrived. It wasn't what I expected. The colours on top of the box were very bland and dull plus the size was very small. Not very happy with it.”
Helpful Report
Posted 8 years ago
Hi Caroline, Thank you for your comments and for taking the time to post your review. I'm extremely sorry to hear that you're dissatisfied with your purchase and that it didn't meet with your expectations. I always ensure that I provide detailed and accurate product photography and descriptions to enable customers to fully appreciate the size, colours and messages used in the Worry Box collection. I will be in touch with you soon to address the concerns that you've raised. Again, thank you for taking the time to post a review and for your custom. Best wishes, Claire x
Posted 8 years ago
Janet Ratcliffe
Verified Buyer
“I bought a worry box for my friend who absolutely loved it - she thought it was a fantastic idea and something that she will genuinely use. I also bought a wine glass and stemless champagne glass which I love. Friendly service and I will definitely use again”
Helpful Report
Posted 8 years ago
Hi Janet, Thank you for your review and very kind words. I'm so pleased to hear that the Worry Box has had such a positve impact on your friend - I hope it helps her in some small way. Best wishes, Claire x
Posted 8 years ago
Emma McFall
Verified Buyer
“Love the stuf I had ordered. I have had many compliments from others about them! Will definitely be ordering again thank yoy”
Helpful Report
Posted 8 years ago
Thank you Emma for your kind words and for taking the time to post a review. I look forward to welcoming you back in the future. Best wishes, Claire x
Posted 8 years ago
Margaret Carr
Verified Buyer
“Fast, efficient and friendly service.”
Helpful Report
Posted 8 years ago
Thank you so much for your comments Margaret - it's really appreciated. Best wishes, Claire x
Posted 8 years ago
Ben Sowersby
Verified Buyer
“I ordered a worry box for my son. I saw them on the FB page and just thought it was a fab idea. He loved it and it has definitely helped him sleep better so huge thank you from us! This isn't the first thing I've ordered, a couple of Easters ago I had two personalised bunnies that my kids loved and were beautifully made. I'm usually a bit wary about ordering from FB as I have been let down before but I wouldn't hesitate to order from Claire's again. Thank you.”
Helpful Report
Posted 8 years ago
Hi Ben, Thank you for posting a review and for sharing your story. That has made my day hearing the Worry Box has helped your son get a better night's sleep. It means so much to me to hear stories like this as it makes what I do so worthwhile. Thank you again for your custom. Best wishes, Claire x
Posted 8 years ago
Vicky Grocott
Verified Buyer
“Fab item and great communication will definitely be using again x”
Helpful Report
Posted 8 years ago
Hi Vicky, Thank you for your review and comments. I'm delighted to hear that you love your item and look forward to welcoming you back in the future. Best wishes, Claire x
Posted 8 years ago
Kay McPeake
Verified Buyer
“I had a really lovely experience buying from Claire. She was so easy to deal with and I love my rocking reindeer, as do ny kids.”
Helpful Report
Posted 8 years ago
Hi Kay, Thank you for taking the time to post your review - I'm really pleased to hear such positive sentiments. I'm also thrilled that the Rocking Reindeer has been such a big hit with you and your family! Best wishes, Claire x
Posted 8 years ago
Michelle Monks
Verified Buyer
“Beautiful, unusual handcrafted products. Packed well, with care and delivered quickly. Wouldn't hesitate to recommend Claire's Crafthouse. Lovely to be able to escape the chain stores and treat family or friends to something high quality, different and special.”
Helpful Report
Posted 8 years ago
Hi Michelle, Thank you for posting a review and for your very kind words. It's lovely to get that sort of feedback - I greatly appreciate it. Best wishes, Claire x
Posted 8 years ago
Claire's CraftHouse Limited is rated 4.9 based on 2,128 reviews
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